Information on facilities management service provision

The request was successful.

Dear Bedfordshire Fire and Rescue Service,

I would be most grateful if you would provide me, under the Freedom of Information Act, the following information regarding your facilities management approach:
• Which software solution(s) are used to manage your corporate property/assets including facilities management (CAFM)? When is this contract expected to expire and are you expecting to extend or renew this contract?
• What was the actual contract value(s) of each contract?
• Who is the senior officer (outside of procurement) responsible for this contract?
• How are facilities management services (hard FM, soft FM or TFM) handled across your estate?
o If any services are outsourced, which services and to which suppliers?
o What are the start dates and durations of these contracts, and which services are included in each?
o Is there an extension clause in the contract(s) and if so, what is the duration of the extension?
o Has a decision been made yet on whether the contract(s) are being either extended or renewed?
o What is the job title of the senior officer (outside of procurement) responsible for the contract(s)?
• Do you utilise any outsourced helpdesk or FM integrator services? If so, with which supplier(s)?
• Are you looking to commission any estate condition surveys this year?
• Typically what type of fire related safety services would you outsource? FRA’s, Compartmentation Surveys, Fire Strategy Development etc.

Thank you for your help.

Yours faithfully,

Sarah Pritchard

Governance, Bedfordshire Fire and Rescue Service

1 Attachment

Dear Sarah

 

Thank you for your enquiry. Please accept this email as acknowledgement of
receipt of your request. A response will be sent in due course.

 

Kind Regards

 

 

On behalf of the Governance Team

Bedfordshire Fire and Rescue Service

 

[1]BFRS Logo for Email

 

From: Sarah Pritchard <[FOI #833736 email]>
Sent: 16 February 2022 14:53
To: Governance <[email address]>
Subject: Freedom of Information request - Information on facilities
management service provision

 

Dear Bedfordshire Fire and Rescue Service,

I would be most grateful if you would provide me, under the Freedom of
Information Act, the following information regarding your facilities
management approach:

• Which software solution(s) are used to manage your corporate
property/assets including facilities management (CAFM)? When is this
contract expected to expire and are you expecting to extend or renew this
contract?

• What was the actual contract value(s) of each contract?

• Who is the senior officer (outside of procurement) responsible for this
contract?

• How are facilities management services (hard FM, soft FM or TFM) handled
across your estate?

o If any services are outsourced, which services and to which suppliers?

o What are the start dates and durations of these contracts, and which
services are included in each?

o Is there an extension clause in the contract(s) and if so, what is the
duration of the extension?

o Has a decision been made yet on whether the contract(s) are being either
extended or renewed?

o What is the job title of the senior officer (outside of procurement)
responsible for the contract(s)?

• Do you utilise any outsourced helpdesk or FM integrator services? If so,
with which supplier(s)?

• Are you looking to commission any estate condition surveys this year?

• Typically what type of fire related safety services would you outsource?
FRA’s, Compartmentation Surveys, Fire Strategy Development etc.

Thank you for your help.

Yours faithfully,

Sarah Pritchard

-------------------------------------------------------------------

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Governance, Bedfordshire Fire and Rescue Service

2 Attachments

Dear Sarah

 

Please find our response below together with the attached document.

 

Kind Regards

 

 

On behalf of the Governance Team

Bedfordshire Fire and Rescue Service

 

[1]BFRS Logo for Email

 

From: Heather Childs <[email address]> On Behalf Of
Governance
Sent: 17 February 2022 14:52
To: Sarah Pritchard <[FOI #833736 email]>
Cc: Governance <[email address]>
Subject: RE: Freedom of Information request - Information on facilities
management service provision

 

Dear Sarah

 

Thank you for your enquiry. Please accept this email as acknowledgement of
receipt of your request. A response will be sent in due course.

 

Kind Regards

 

 

On behalf of the Governance Team

Bedfordshire Fire and Rescue Service

 

[2]BFRS Logo for Email

 

From: Sarah Pritchard <[3][FOI #833736 email]>
Sent: 16 February 2022 14:53
To: Governance <[4][email address]>
Subject: Freedom of Information request - Information on facilities
management service provision

 

Dear Bedfordshire Fire and Rescue Service,

I would be most grateful if you would provide me, under the Freedom of
Information Act, the following information regarding your facilities
management approach:

• Which software solution(s) are used to manage your corporate
property/assets including facilities management (CAFM)? When is this
contract expected to expire and are you expecting to extend or renew this
contract? - We introduced, (2019) and use 3i Studios’ “Estate Suite” with
Estate Manager and Maintenance Manager modules to manage our Reactive,
Planned and Compliance works including some FM elements. The contract is
annually renewable and we intend to use this system until at least 2029.
The annual cost of the support contract is £3,125 + VAT.

• What was the actual contract value(s) of each contract? - See above

• Who is the senior officer (outside of procurement) responsible for this
contract? - Jeremy Harrison, Chief Accountant
• How are facilities management services (hard FM, soft FM or TFM) handled
across your estate? - Hard and soft FM services are split between
Facilities and Property Services departments.  Individual facilities
contracts are shown on the attached document.

o If any services are outsourced, which services and to which suppliers? -
See attached document
o What are the start dates and durations of these contracts, and which
services are included in each? - See attached document

o Is there an extension clause in the contract(s) and if so, what is the
duration of the extension? - See attached document
o Has a decision been made yet on whether the contract(s) are being either
extended or renewed? - See attached document

o What is the job title of the senior officer (outside of procurement)
responsible for the contract(s)? - Jeremy Harrison, Chief Accountant
• Do you utilise any outsourced helpdesk or FM integrator services? If so,
with which supplier(s)? - See answer to first question.
• Are you looking to commission any estate condition surveys this year? -
No

• Typically what type of fire related safety services would you outsource?
FRA’s, Compartmentation Surveys, Fire Strategy Development etc. -  None

Thank you for your help.

Yours faithfully,

Sarah Pritchard

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[5][FOI #833736 email]

Is [6][Bedfordshire Fire and Rescue Service request email] the wrong address for Freedom of
Information requests to Bedfordshire Fire and Rescue Service? If so,
please contact us using this form:

[7]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[8]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:

[9]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections