Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywClive Townsend mewngofnodwch a gadael i bawb wybod.

Information department - coding and activity information request

We're waiting for Clive Townsend to read a recent response and update the status.

Dear Pennine Care NHS Foundation Trust,

Please could you provide the following information:

Have you audited your coding in the last year?
If so, what percentage of the records required re-coding or coding re-validation?

How many e-referrals do you process - per month and year?

How many ERS bookings are made - per month and year?

How many appointment cancellations are processed - per month and year?

Do you have an automated process for updating General Practitioner information changes?
If not, how are the updates managed and what is the average delay in the updating process?

How many whole time equivalent team members process incorrectly delivered letters?

Yours faithfully,

Clive Townsend

PENNINECARE, Foi (PENNINE CARE NHS FOUNDATION TRUST), Pennine Care NHS Foundation Trust

Good morning Clive

Regarding the request below, can you clarify " How many whole time equivalent team members process incorrectly delivered letters" - process in what way? We don't have staff dedicated to this task. Can you clarify what you seek.

This request will be kept on hold until your clarification is received.

Kind regards

Sarah Browne
Senior Information Governance & Risk Officer
Pennine Care NHS Foundation Trust
225 Old Street
Ashton-under-Lyne
OL6 7SR

Telephone: 0161 716 3146
Email: [email address]
Website: www.penninecare.nhs.uk

***Advanced leave notice*** - I will be on leave after Friday 20th December, returning Monday 30th December***

dangos adrannau a ddyfynnir

Dear PENNINECARE, Foi (PENNINE CARE NHS FOUNDATION TRUST),

For example, in cases where delays to updating patient GP letters have resulted in mail being incorrectly addressed, there would need to be a process that allows such misdelivered mail to be resent to the corrected address.
I am trying to understand the level of human effort required to do this.

Yours sincerely,

Clive Townsend

PENNINECARE, Foi (PENNINE CARE NHS FOUNDATION TRUST), Pennine Care NHS Foundation Trust

Dear Clive

FOI ref: 2020/0139

Thank you for your request for information dated 24th January 2020.

We will consider your request under the Freedom of Information Act 2000. You should receive a response within 20 working days - in this case, by 21st February 2020. Please be aware, the information you have requested may not be disclosed to you if it is exempt.

We will inform you if:
• we are unable to achieve the 20 working day deadline. We aim to give you a revised due date as soon as possible.
• we are unable to give you the information as responding to your request exceeds the ‘appropriate limit’. This would apply if it would take us longer than 18 hours to retrieve, collate and provide the information you request.
• your request (in full or in part) needs be transferred to another public authority to obtain the information you have requested

For information regarding how we will handle your personal data as part of our FOI process, please see the following address – https://www.penninecare.nhs.uk/foi. If you require a printed copy, please let us know.

If you have any questions about this request, please contact me quoting the reference number above.

Yours sincerely

Ceri Owen
Information Governance Administrator
Pennine Care NHS Foundation Trust
225 Old Street
Ashton-under-Lyne, OL6 7SR
Telephone: 0161 716 3147
Email: [email address]
SAR Team Email: [email address]
I.G Email: [email address]
Website: www.penninecare.nhs.net

dangos adrannau a ddyfynnir

PENNINECARE, Foi (PENNINE CARE NHS FOUNDATION TRUST), Pennine Care NHS Foundation Trust

Good afternoon Clive

Apologies for the delay in requesting this further clarification, but the business area who are processing your request need further information to process Q6 and 7, specifically:

Do you have an automated process for updating General Practitioner information changes?

If not, how are the updates managed and what is the average delay in the updating process?

The team were unsure by exactly what you meant. We can confirm that our main clinical system, PARIS, receives updates from the Summary Care Record used by GPs - https://digital.nhs.uk/services/summary-...

Can you clarify if this satisfies Qs 6 and 7 or was there other information you were interested in?

Your request will be kept on hold until your clarification is received.

Kind regards

Sarah Browne
Senior Information Governance & Risk Officer
Pennine Care NHS Foundation Trust
225 Old Street
Ashton-under-Lyne
OL6 7SR

Telephone: 0161 716 3146

Email:t[Pennine Care NHS Foundation Trust request email]

Website: www.penninecare.nhs.uk

dangos adrannau a ddyfynnir

Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywClive Townsend mewngofnodwch a gadael i bawb wybod.