Information about the organisations information technology team and infrastructure equipment

The request was successful.

Dear Croydon Health Services NHS Trust,

Under the Freedom of Information Act 2000 I seek the following information about the
organisations information technology team and infrastructure equipment:

1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?
2. What storage vendor(s) and model do you currently use?
3. When was the installation date of above storage vendor(s)? (Month/year)
4. When is your planned (or estimated) storage refresh date? (Month/year)
5. What is your estimated budget for the refresh?
6. What is the capacity of the storage data in TB?
7. The total number of IT staff employed by the organization:
8. Please list and provide contact details for the IT senior management team including
CIO, IT Director and Infrastructure Architects if applicable:
9. Please confirm if you are utilising desktop virtualisation technologies and if so how
many users do you provide services for?
10. What backup software do you use?
11. How much data do you backup in TB?
12. Number of servers?
13. What operating system(s) do you use?
14. Number of virtualised servers?
15. What percentage of your environment is virtualised?
16. If you outsource your IT works, please provide who it is with and when the contract started and ends.
17. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks that you use for the release of any tenders etc.
18. Please also approximate the time spent managing your IT systems, specifically storage, per week in the unit of man hours. Also approximate the amount of time taken carving out LUNs and/or Volumes.
19. Please list any and all pain points that the IT teams, and organisation as a whole, experience with regard to the storage and usage of the virtualised workloads.
20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS or ISCSi). If your storage is currently connected via Fibre Channel, do you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please declare which.

Yours faithfully,

Julie Hatchard

foi (CROYDON HEALTH SERVICES NHS TRUST), Croydon Health Services NHS Trust

Thank you for your emailed FOI request - this will now be considered and a response made to you promptly and within 20 working days.

Julian Englard,
Freedom of Information Officer
Croydon Health Services NHS Trust
530 London Road
Croydon
CR7 7YE Tel: 020 8401 3000

‘Excellent integrated care for you and your family when and where you need it’.

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ENGLARD, Julian (CROYDON HEALTH SERVICES NHS TRUST), Croydon Health Services NHS Trust

2 Attachments

Dear Ms Hatchard,
 
Thank you for your request for information which was received by the Trust
on 21^st January , 2017.  I have listed your questions below together with
our responses.
 

REQUEST

 

Under the Freedom of Information Act 2000 I seek the following information
about the organisations information technology team and infrastructure
equipment:

 

 1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?  

There is no budget for Infrastructure separated out from the rest of the
IT budget so this cannot be answered

 

 2. What storage vendor(s) and model do you currently use?

Dell Compellent and Dell Equal logic

 

 3. When was the installation date of above storage vendor(s)?
(Month/year) 4

Only know the date for Dell Equal logic which is November 2016

 

 4.  When is your planned (or estimated) storage refresh date?
(Month/year)

 No planned dates at the present time

 

 5. What is your estimated budget for the refresh?

Please see 4 above.

 

 6. What is the capacity of the storage data in TB?

Too difficult to say as we are just decommissioning and recomissioning
storage to migrate to the Equal logic

 

 7. The total number of IT staff employed by the organization:

55 WTE in the organisation structure

 

 8. Please list and provide contact details for the IT senior management
team including CIO, IT Director and Infrastructure Architects if
applicable:

The Trust does not have a CIO,  there is a IT Director and Infrastructure
Architects.  To contact please use the following email address
[1][email address]

 

 9. Please confirm if you are utilising desktop virtualisation
technologies and if so how many users do you provide services for?

Limited user based of 176 in ED via Tap and Go and a small number of
remote users via Citrix

 

10. What backup software do you use?

Backup Exec

 

11. How much data do you backup in TB?

Varies depending on the backup type and day

 

12. Number of servers?

Circa 400

 

13. What operating system(s) do you use?

Mainly Windows Server (99%) some RedHat

 

14. Number of virtualised servers?

80

 

15. What percentage of your environment is virtualised?

20%

 

16. If you outsource your IT works, please provide who it is with and when
the contract started and ends.

No outsourcing of IT activity

 

17. Please also name all of the IT re-sellers that you work with and buy
from, as well as the frameworks that you use for the release of any
tenders etc.

All IT re-sellers and frameworks of any tenders goes through our
Procurement department – their email address is
[2][email address]

 

 

18. Please also approximate the time spent managing your IT systems,
specifically storage, per week in the unit of man hours. Also
approximate the amount of time taken carving out LUNs and/or Volumes.

We are unable to respond to this request as (a) we do not collate the
information. 

 

19. Please list any and all pain points that the IT teams, and
organisation as a whole, experience with regard to the storage and
usage of the virtualised workloads.

Very few

 

20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS
or ISCSi). If your storage is currently connected via Fibre Channel,
do you have access to 10 GB Ethernet, or 1 GB ethernet, and if so,
please declare which.

Fibre Channel and Ethernet and we have access to 10GB and 1GB

 

 

I hope you regard this response as satisfactory.  If not, the Trust has a
formal Complaints Procedure which you may action by writing to The Medical
Director, [Croydon Health Services NHS Trust request email].  If you are still not satisfied you may
contact the Information Commissioner’s Office at Wycliffe House, Water
Lane, Wilmslow, Cheshire   SK9 5AF.   Further details of this procedure
can be found online at - https://ico.org.uk/

 

Thank you for your interest in Croydon Health Services NHS Trust.

 

 
Yours sincerely

 

Julian Englard,

Freedom of Information Officer

Croydon Health Services NHS Trust

530 London Road

Croydon

CR7 7YE Tel: 020 8401 3000

 

 

‘Excellent integrated care for you and your family when and where you need
it’.

 

 

 

 

 

 

 

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