Information about the organisations information technology team and infrastructure equipment

The request was successful.

Dear Pennine Care NHS Foundation Trust,

Under the Freedom of Information Act 2000 I seek the following information about the
organisations information technology team and infrastructure equipment:

1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?
2. What storage vendor(s) and model do you currently use?
3. When was the installation date of above storage vendor(s)? (Month/year)
4. When is your planned (or estimated) storage refresh date? (Month/year)
5. What is your estimated budget for the refresh?
6. What is the capacity of the storage data in TB?
7. The total number of IT staff employed by the organization:
8. Please list and provide contact details for the IT senior management team including
CIO, IT Director and Infrastructure Architects if applicable:
9. Please confirm if you are utilising desktop virtualisation technologies and if so how
many users do you provide services for?
10. What backup software do you use?
11. How much data do you backup in TB?
12. Number of servers?
13. What operating system(s) do you use?
14. Number of virtualised servers?
15. What percentage of your environment is virtualised?
16. If you outsource your IT works, please provide who it is with and when the contract started and ends.
17. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks that you use for the release of any tenders etc.
18. Please also approximate the time spent managing your IT systems, specifically storage, per week in the unit of man hours. Also approximate the amount of time taken carving out LUNs and/or Volumes.
19. Please list any and all pain points that the IT teams, and organisation as a whole, experience with regard to the storage and usage of the virtualised workloads.
20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS or ISCSi). If your storage is currently connected via Fibre Channel, do you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please declare which.

Yours faithfully,

Julie Cornish

PENNINECARE, foi (PENNINE CARE NHS FOUNDATION TRUST), Pennine Care NHS Foundation Trust

 

 

Dear Ms Cornish,

 

FOI ref: 2017/0015

 

Thank you for your request for information dated 3^rd January 2017.

 

We will consider your request under the Freedom of Information Act 2000.
You should receive a response within 20 working days - in this case by
31^st January 2017.  Please be aware, the information you have requested
may not be disclosed to you if it is exempt.

 

We will inform you if:

•               we are unable to achieve the 20 working day deadline. We
aim to give you a revised due date as soon as possible.

•               we are unable to give you the information as responding to
your request exceeds the ‘appropriate limit’. This would apply if it would
take us longer than 18 hours to retrieve, collate and provide the
information you request.

•               your request (in full or in part) needs be transferred to
another public authority to obtain the information you have requested

 

If you have any questions about this request, please contact me quoting
the reference number above.

 

 

 

Yours sincerely,

 

Julie Higginbottom

Information Governance Administrator

 

Pennine Care NHS Foundation Trust

225 Old Street

Ashton-under-Lyne OL6 7SR

 

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PENNINECARE, foi (PENNINE CARE NHS FOUNDATION TRUST), Pennine Care NHS Foundation Trust

 

 

Dear Ms Cornish,

 

FOI ref: 2017/0015

 

Further to your email below, I can now respond to your request dated 3^rd
January 2017.

 

Following receipt of your request, searches were conducted within Pennine
Care NHS Foundation Trust (the Trust) to locate the requested information
and I can confirm that some of the information requested is held by the
Trust.

 

 

 

1.    What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?

 

This information is not held in calendar years. 

 

The figures below represent the ICT non-pay revenue budgets for 2016/17
and 2017/18.

 

2016-17 2017-18
1,505,635 977,019

 

 

The figures below represent the ICT capital budgets for 2016/17 and
2017/18.

 

Forecast spend for 16/17 - £964k

 

Forecast spend for 17/18 - £1.769m

 

 

2. What storage vendor(s) and model do you currently use?

 

Hitachi

 

3. When was the installation date of above storage vendor(s)? (Month/year)

 

Nov-2012

 

4. When is your planned (or estimated) storage refresh date? (Month/year)

 

Nov-2018

 

5. What is your estimated budget for the refresh?

 

Information nog held

 

6. What is the capacity of the storage data in TB?

 

24TB

 

7. The total number of IT staff employed by the organization:

 

94

 

8. Please list and provide contact details for the IT senior management
team including CIO, IT Director and Infrastructure Architects if
applicable:

 

Pennine Care NHS Foundation Trust

Trust Headquarters
225 Old Street
Ashton-under-Lyne
Lancashire
OL6 7SR

 

 

9. Please confirm if you are utilising desktop virtualisation technologies
and if so how many users do you provide services for?

 

We are currently piloting VDI solutions using IGEL and Citrix

 

10. What backup software do you use?

 

Veeam

 

11. How much data do you backup in TB?

 

Approx 10TB a week. This changes due to deduplication and file changes.

 

12. Number of servers?

 

65 physical

157 virtual

 

13. What operating system(s) do you use?

 

Desktop – Windows 7

Laptops & Tablets – Windows 7 and 8

Servers – Windows Server 2008 and 2012

 

 

14. Number of virtualised servers?

 

See answer to Q12 above

 

15. What percentage of your environment is virtualised?

 

See answer to Q12 above

 

16. If you outsource your IT works, please provide who it is with and when
the contract started and ends.

 

Not applicable

 

17. Please also name all of the IT re-sellers that you work with and buy
from, as well as the frameworks that you use for the release of any
tenders etc.

 

The main resellers are Dell, OKI, Misco. We use the CCS framework.

 

18. Please also approximate the time spent managing your IT systems,
specifically storage, per week in the unit of man hours. Also approximate
the amount of time taken carving out LUNs and/or Volumes.

 

Information not held

 

19. Please list any and all pain points that the IT teams, and
organisation as a whole, experience with regard to the storage and usage
of the virtualised workloads.

 

Information not held

 

20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS
or ISCSi). If your storage is currently connected via Fibre Channel, do
you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please
declare which.

 

Each host has a fibre channel connection to the storage running at 8GB per
connection. Network connectivity is separate.

 

 

Complaint Rights

 

Your attention is drawn to the details below, which outline your right of
complaint.

 

Should you have any further queries concerning this matter, please email,
write or contact the team on telephone number 0161 716 3147 quoting the
reference number above.

 

Yours sincerely

 

Julie Higginbottom

Information Governance Administrator

 

Pennine Care NHS Foundation Trust

225 Old Street

Ashton-under-Lyne OL6 7SR

 

 

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Complaint

If you are dissatisfied with the handling procedures or the decision of
Pennine Care NHS Foundation Trust made under the Freedom of Information
Act 2000 regarding access to information, you can lodge a complaint with
Pennine Care NHS Foundation Trust to have the decision reviewed.

 

Complaints should be made in writing and addressed:

The Information Governance Manager

Pennine Care NHS Foundation Trust

225 Old Street

Ashton-under-Lyne OL6 7SR

 

If email is preferred, complaints may be sent to
[2][Pennine Care NHS Foundation Trust request email].

 

The Information Commissioner

After lodging a complaint with Pennine Care NHS Foundation Trust if you
are still dissatisfied with the decision you can make an application to
the Information Commissioner for a decision on whether the request for
information has been dealt with in accordance with the requirements of the
Act.

 

For information on how to make an application to the Information
Commissioner please visit their website at
[3]www.informationcommissioner.gov.uk.  Alternatively, phone or write to:

 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Phone:  01625 545 700

 

 

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