Info

Max West made this Rhyddid Gwybodaeth request to Transport for London

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn rhannol lwyddiannus.

Dear Transport for London,

Please could you send me these items (like you did in Lloyd Jackson's request):

A physical and digital copy of the latest 'Big Red Book', Tfl's guidelines for Bus Drivers
A physical and digital copy of the latest London Underground Staff Handbook/Guidelines (If there is such thing)
A pdf copy of each London Bus Depots bus driver running boards/duty boards (If this is possible)
A pdf copy of each London Bus Depots working timetables for all routes
A pdf OR physical copy of London Underground and Overground working timetables

I can email my address separately.

Yours faithfully,

Max West

Gadawodd M Clary anodiad ()

Max - Working timetables for all bus routes have already been made available by TfL in PDF form at https://tfl.gov.uk/corporate/publication.... These also show running numbers and duty numbers for each trip, though I appreciate that you probably want the information sorted by running number and/or duty number.

Gadawodd Max West anodiad ()

M Clary,
Thank you for the note. I will check this page out.
Max West

FOI, Transport for London

Dear Mr West

 

Our ref: FOI-0843-1718/GH

 

Thank you for your request received by Transport for London (TfL) on 9
July 2017 asking for all sorts of information.

 

Your request will be processed by TfL, the Greater London Authority and
its subsidiaries to provide you with a response in accordance with the
Freedom of Information Act 2000 and our information access policy.

 

A response will be sent to you by 9 August 2017. We publish a substantial
range of information on our website on subjects including operational
performance, contracts, expenditure, journey data, governance and our
financial performance. This includes data which is frequently asked for in
FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

dangos adrannau a ddyfynnir

 

References

Visible links
1. http://www.tfl.gov.uk/corporate/transpar...
2. http://www.tfl.gov.uk/
3. http://www.tfl.gov.uk/corporate/about-tfl/

FOI, Transport for London

2 Atodiad

Dear Mr West

 

Our ref: FOI-0843-1718/GH

 

Thank you for your request received by Transport for London (TfL) on 9
July 2017 asking for various information.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information (FOI) Act and our information access policy. I
can confirm we do hold some of the information you require.

 

Attached is a pdf of the current Big Red Book. We are unfortunately not
able to provide hard copies as we have very few copies remaining and we
need to set these aside to be issued to bus drivers.

 

Bus schedules are available on our website here:
[1]https://tfl.gov.uk/corporate/publication...

 

London Underground working timetables are available on our website here:
[2]https://tfl.gov.uk/corporate/publication...

 

In accordance with section 21 of the FOI Act, we are not obliged to supply
you with a copy of the requested information as it is already accessible
to you elsewhere.

 

With regards to your request for ‘London Underground Staff
Handbook/Guidelines’ I can confirm we do hold the information you require.
However, in accordance with the FOI Act we are not obliged to supply the
information as it is subject to a statutory exemption to the right of
access to information under section 38(1). In this instance the exemption
has been applied as disclosure of this information could adversely affect
the safety and security of TfL employees and members of the general
public.

 

The handbook provides information on how to operate a train, and what
action should be taken in emergency situations. Whilst we make no
suggestion that you would use this information for anything other than you
own personal interest, disclosure of this information to you has to be
regarded as a disclosure to ‘the public at large’. This information could
potentially be obtained and utilised by individuals who may wish to use
this information to cause disruption or harm to the London Underground
network. The London Underground system is an attractive terrorist target
for several reasons including, its importance to London and the knock on
effect to the nation’s economy if it is disrupted, the publicity gained
from attacking an iconic transport system and the attractiveness of the
system for a mass casualty attack due to its open, mass transport nature.
It is also part of the nation’s critical infrastructure by virtue of its
central importance to the functioning of London and its economy.

 

Bus services are operated, on TfLs behalf, by individual bus companies.
TfL does therefore not hold ‘each London Bus Depots bus driver running
boards/duty boards’.

 

If this is not the information you are looking for, or if you are unable
to access it for some reason, please do not hesitate to contact me.

 

If you are not satisfied with this response please see the attached
information sheet for details of your right to appeal.

 

Yours sincerely

 

Graham Hurt

 

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

 

 

References

Visible links
1. https://tfl.gov.uk/corporate/publication...
2. https://tfl.gov.uk/corporate/publication...
3. http://www.tfl.gov.uk/corporate/about-tfl/

Dear Transport for London,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Transport for London's handling of my FOI request 'Info'.

I requested the same information as Lloyd Jackson did and I got almost none of the information requested, as Lloyd Jackson got all of the information sent to him by post. I feel that I am getting different info, even though i requested the same. Please send me all the info requested.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/i...

Yours faithfully,

Max West

FOI, Transport for London

Dear Mr West

IRV-067-1718

Thank you for your request for an internal review which was received on 4 September 2017.

You have stated that you are dissatisfied with the handling of your request for information under the Freedom of Information Act.

The review will be conducted by an internal review panel in accordance with TfL’s Internal Review Procedure, which is available via the following URL:

http://content.tfl.gov.uk/internal-revie...

Every effort will be made to provide you with a response by 29 September 2017. However, if the review will not be completed by this date, we will contact you and notify you of the revised response date as soon as possible.

In the meantime, if you would like to discuss this matter further, please feel free to contact me.

Yours sincerely

Emma Flint
Principal Information Access Advisor
FOI Case Management Team
General Counsel
Transport for London
[TfL request email]

FOI, Transport for London

Dear Mr West

 

IRV-067-1718

 

I am contacting you regarding the internal review of your request for
various information concerning staff handbooks and timetables.

 

This review has been carried out following your email of 2nd September
2017 regarding the response provided to your Freedom of Information
request (FOI-0843-1718).

 

The panel believe you are referring to a request made by Mr Jackson via
the What Do They Know website on 27 June 2016. We will address each of
your questions individually.

 

A physical and digital copy of the latest 'Big Red Book', Tfl's guidelines
for Bus Drivers.

 

Every request for information received and processed under the FOI Act is
assessed on a 'case by case' basis. The request from Mr Jackson that you
refer to (FOI-0663-1617) was made 12 months prior to your request of 9
July 2017 and the panel are unable to comment on the circumstance as to
why a printed copy of the 'Big Red book' was sent to Mr Jackson via post
as the FOI case officer who sent the response is currently on long term
leave.

 

When requests for large amounts of information are made it will always be
disclosed in a electronic manner, unless special circumstances require us
to provide printed copies. If you refer to other recent requests for the
'Big Red Book' made via the What Do They website they are provided
electronically.

 

Section 11 of the FOI Act refers to ‘means by which communication is made’
and it places a certain duty on a public authority as regards to how we
provide information in response to a request. Whilst a requester may
express a preference for having the information communicated by a
particular means, a public authority must make the information available
by the preferred means only in so far as reasonably practicable. What
circumstance is reasonably practicable will depend on factors such as how
the information is held, the cost of complying with a requesters
preference and the public authorities available resources.

 

As explained in the response the FOI-0843-1718 we only have a limited
resource of official printed handbooks which need to be issued to bus
drivers to assist them to carry out their duties safely and securely
across the network. If these handbooks were repeatedly provided to bus
enthusiasts, there would be a considerable cost to TfL to have more books
printed for drivers. Additionally the FOI Case Management team are a small
team who deal with in excess of 2500 FOI requests per year. To be
continually printing out copies of large amounts of information, which if
needed can be done by the requester themselves, would place an unnecessary
cost and burden on staff time and resource.

 

A physical and digital copy of the latest London Underground Staff
Handbook/Guidelines (If there is such thing)

 

This information was not provided in response to FOI-0663-1617 because at
the time we were unable to ascertain what specific handbook was being
requested and we hold various handbooks for London Underground staff.

 

However, the FOI case management team have been aware that some of these
manuals contain information that provides details on train operation and
emergency procedures. The panel agree that at a time when the threat level
of a major incident occurring in the UK is Severe, the decision to engage
s38 to withhold material which could potentially be obtained and used by
individuals who may wish to cause harm or disruption to an extremely busy
transport network was appropriate. TfL’s duty first and foremost is to the
safety of our passengers. As advised in the response to FOI-0843-1718
London Underground can be an attractive target for an attack, therefore
the public interest in withholding information from the ‘public at large’
which could be used for nefarious reasons outweighs the public interest in
disclosure for the personal interest of individual transport enthusiasts.

 

Please refer to the following Information Commissioners Office decision
notice for more information:

 

[1]https://ico.org.uk/media/action-weve-tak...

 

A pdf copy of each London Bus Depots bus driver running boards/duty boards
(If this is possible)

A pdf copy of each London Bus Depots working timetables for all routes
A pdf OR physical copy of London Underground and Overground working
timetables

 

The same answers and links to publically available information were
provided to both FOI-0663-1617 (Mr Jacksons request) and FOI -0843-1718
(your request).

 

Having reviewed all the information held, the panel agree that the
response provided to FOI-0843-1718 was correct and appropriate. Therefore
your complaint has not been upheld at this time.

 

If you are dissatisfied with the internal review actions to date
(IRV-064-1718) you can refer the matter to the independent authority
responsible for enforcing the Freedom of Information Act, at the following
address:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

 

A complaint form is also available on the ICO’s website
([2]www.ico.org.uk).

 

Yours sincerely

 

Emma Flint

Principal Information Access Adviser

Transport for London

[3][TfL request email]