Index of IPS passport Operations manual

Robert Simpson made this Rhyddid Gwybodaeth request to HM Passport Office

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear Identity and Passport Service,

This is a Freedom of Information request.

I would like to request the complete index of the current operations manual used by IPS in the course of processing passport applications.

If it reduces your response effort, I am happy to instead have a copy of the complete operations manual, including index.

I would also like to know the names of any supplementary material (whether electronic or on paper) which is not part of the operations manual but which is used for communicate policy or procedural changes to IPS staff.

I would prefer, where possible, to have this as a PDF file.

Yours faithfully,

Robert Simpson

1 Atodiad

Dear Mr Simpson,

Thank you for your email of 2 June. Please find an acknowledgement
attached.

<<18864 Simpson.doc>>

Yours sincerely,

Freedom of Information Team

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Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

1 Atodiad

Dear Mr Simpson,

Thank you for your email of 2 June. Please find a response attached.

<<18864 Simpson response.pdf>>

Yours sincerely,

Freedom of Information Team

dangos adrannau a ddyfynnir

Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

Dear Identity and Passport Service,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Identity and Passport Service's handling of my FOI request 'Index of IPS passport Operations manual'.

You have pointed me to your public web site and said that “The majority of the Policy guide is published on our website”. My FOI request also covers the titles and index(es) of the remainder of the Policy Guide which is not on your web site. These were not provided and no clear reason was provided for refusing it in whole or in part.

You have also refused to release any of the “Procedure guide”, again specifically the titles of sections and index(es).

I do not believe that the reason given for refusing my request is a valid one.

I asked for the section titles and index(es) only. I am not asking for the content, although you should feel free to provide that.

Should specific sensitive names or details be included in what I have asked for, I would consider it quite reasonable, if required by law, that those sections be redacted or not released.

But it is hard to believe that the section titles and index(es) of the entire Procedure guide is being withheld under Sections 31(1)(a) and (e) as well as the titles and index(es) of the rest of the Policy Guide. Are the titles and index(es) really sensitive enough to legally withhold in their entirety?

A full history of my FOI request and all correspondence is available on the Internet at this address:
http://www.whatdotheyknow.com/request/in...

Yours faithfully,

Robert Simpson

FOI Responses,

Dear Mr Simpson

Thank you for your e-mail of 5 July 2011, in which you ask for an
internal review of our response to your Freedom of Information request
(ref. 18864).

We will aim to send you a full response by 5 August 2011.

Regards

Information Access Team, Home Office

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Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

Dear FOI Responses,

The deadline for the internal review was 5 August 2011. I have received no information from your office.

Please advise!

Yours sincerely,

Robert Simpson

FOI Responses,

[Subject only] RE: Internal review request - ref. 18864

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FOI Responses,

1 Atodiad

Dear Mr Simpson,

Please find attached our response to your internal review request.

Regards,

Information Access Team, Home Office

dangos adrannau a ddyfynnir

Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.