Implementation of new Technology

Response to this request is long overdue. By law, under all circumstances, HM Passport Office should have responded by now (details). You can complain by requesting an internal review.

Dear HM Passport Office,

1. In the last 24 months have you attempted to implement any of the following technologies? If so, which ones?
- Automation - such as RPA, machine learning, chatbots
- Wearables
- VR
- AR
- Drones
- Tablets
- Apps

2. In the last 24 months, have you been able to decommission any legacy systems as a result of the successful implementation of new technologies?

Yours faithfully,

Ellie Colvin

If your enquiry falls within the remit of a Freedom of Information request
Her Majesty’s Passport Office will send you an acknowledgement within the
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If your enquiry does not fall within the Freedom of Information remit this
will not be forwarded or responded to. Therefore please contact the
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respond, please email    [email address

 

 

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FOI Requests, HM Passport Office

Dear Ellie Colvin,

Thank you for contacting the Home Office with your request.

This has been assigned to a caseworker (case ref 58310). We will aim to send you a full response by 23/04/2020 which is twenty working days from the date we received your request.

If you have any questions then please do not hesitate to contact us.

Thank you,

N McKenzie
Home Office

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Dear Ms Colvin

 

Thank you for your email below. Your request is being handled as a request
for information under the Freedom of Information Act 2000.

 

We will aim to send you a full response by 23 April 2020, which is twenty
working days from the date when we received your request.

 

Yours sincerely

 

Her Majesty’s Passport Office

 

 

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1 Attachment

Dear Ms Colvin

 

Further to our email below, please find attached our response to your
information request.

 

Yours sincerely

 

Her Majesty’s Passport Office

 

 

From: FOI <[HMPO request email]>
Sent: 25 March 2020 11:15
To: [FOI #656486 email]
Cc: FOI <[HMPO request email]>
Subject: 58310/20 Ellie Colvin

 

Dear Ms Colvin

 

Thank you for your email below. Your request is being handled as a request
for information under the Freedom of Information Act 2000.

 

We will aim to send you a full response by 23 April 2020, which is twenty
working days from the date when we received your request.

 

Yours sincerely

 

Her Majesty’s Passport Office

 

 

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