Implementation of new Technology
Dear HM Passport Office,
1. In the last 24 months have you attempted to implement any of the following technologies? If so, which ones?
- Automation - such as RPA, machine learning, chatbots
- Wearables
- VR
- AR
- Drones
- Tablets
- Apps
2. In the last 24 months, have you been able to decommission any legacy systems as a result of the successful implementation of new technologies?
Yours faithfully,
Ellie Colvin
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Dear Ellie Colvin,
Thank you for contacting the Home Office with your request.
This has been assigned to a caseworker (case ref 58310). We will aim to send you a full response by 23/04/2020 which is twenty working days from the date we received your request.
If you have any questions then please do not hesitate to contact us.
Thank you,
N McKenzie
Home Office
Dear Ms Colvin
Thank you for your email below. Your request is being handled as a request
for information under the Freedom of Information Act 2000.
We will aim to send you a full response by 23 April 2020, which is twenty
working days from the date when we received your request.
Yours sincerely
Her Majesty’s Passport Office
Dear Ms Colvin
Further to our email below, please find attached our response to your
information request.
Yours sincerely
Her Majesty’s Passport Office
From: FOI <[HMPO request email]>
Sent: 25 March 2020 11:15
To: [FOI #656486 email]
Cc: FOI <[HMPO request email]>
Subject: 58310/20 Ellie Colvin
Dear Ms Colvin
Thank you for your email below. Your request is being handled as a request
for information under the Freedom of Information Act 2000.
We will aim to send you a full response by 23 April 2020, which is twenty
working days from the date when we received your request.
Yours sincerely
Her Majesty’s Passport Office
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