Implementation costs and timescales

The request was successful.

Dear Wigan Metropolitan Borough Council,

Are you currently implementing a new Children’s Social Care Case Management Software – Yes/No

If yes you are implementing a system then please provide what Children’s Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not currently implementing a Children’s Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?

Yours faithfully,

Jacob Krendel

Wigan Metropolitan Borough Council

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Dear Jacob
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Freedom of Information
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Wigan Metropolitan Borough Council

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Dear Jacob
I am writing to respond to your recent request for information. This
request has been handled under the Freedom of Information Act 2000.
 
The response to your request is detailed below.
 

 1. Are you currently implementing a new Children’s Social Care Case
Management Software – NO
 1. If yes you are implementing a system then please provide what
Children’s Social Care Case Management Software are you implementing
and when is the planned go-live date of all functionality as per the
tender? N/A
 1. Is this the same with the dates on the tender documents? If not what
is the difference Have there been any additional costs outside the
original contract for the implementation? If yes, please specify N/A
 1. If No you are not currently implementing a Children’s  Social Care
Case Management Software, with regard to the last system you
implemented how long in months from contract award date did the
software to go live and the previous case management to be switched
off? 15 Months

 
If you are unhappy with any aspect of this response, an independent senior
officer will review this decision. If you are not satisfied with our
response you must put your complaint in writing within 40 working days of
receipt of this response giving the reasons for your complaint.  You can
either email [1][Wigan Council request email] or write to Freedom of Information
at the address below.
 
You can also complain to the Information Commissioner, who is the
regulator for Freedom of Information. Her website is
[2]https://ico.org.uk/ and her helpline number is 0303 1231113.
 
Her staff may ask you to exhaust our internal complaints procedure if you
choose to complain to her office now.
 
Kind Regards
 
 
 
Freedom of Information
Legal Services - Resources Directorate
Wigan Council, PO Box 100
Town Hall, Library Street, Wigan WN1 3DS
[3]www.wigan.gov.uk
[4]www.twitter.com/wigancouncil
[5]www.facebook.com/WiganCouncilOnline
 
 
As a public body, the Council may be required to disclose this email or
any response to it under the Freedom of Information Act 2000 unless the
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As a public body, the Council may be required to disclose this
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Act 2000 unless the information in it is covered by one of the
exemptions in the Act.

This footnote also confirms that this email has been swept for
the presence of computer viruses.
______________________________________________________________________
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