Implementation

Yasmin Cook made this Rhyddid Gwybodaeth request to Cyngor Sir Fynwy

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear Monmouthshire Council,

Are you currently implementing a new Adult Social Care Case Management Software – Yes/No

If yes you are implementing a system then please provide what Adult Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not implementing an Adult Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?

Yours faithfully,

Yasmin Cook

Hoggins, Averil M., Cyngor Sir Fynwy

Dear Ms Cook

I refer to your request under the Freedom of Information Act 2000.

The response to your request is as follows:

Are you currently implementing a new Adult Social Care Case Management Software:
No

If yes you are implementing a system then please provide what Adult Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not implementing an Adult Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?
Our software was designed and built in-house by ourselves and went live in July 2015 so there was no contract award date to measure. The previous system was switched off at the same time as go live.

If you are dissatisfied with the way the Council has handled your request for information, you can request a review by e-mail to mailto:[email address] or by writing to:

Paul Matthews
Chief Executive
PO Box 106
Caldicot
NP26 9AN

If you remain dissatisfied with the handling of your request, you have a right to appeal to the Information Commissioner at:

Information Commissioner’s Office
2nd Floor
Churchill House
Churchill Way
Cardiff
CF10 2HH

Telephone: 02920 678400
Email: [email address]
Fax: 02920 678399

There is no charge for making an appeal.

Regards

Averil Hoggins
Freedom of Information Officer (temporary)
Email / Ebost: [email address]
Tel / Ffôn: 01633 644744

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