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Implementation

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Dear Bridgend County Borough Council,

Are you currently implementing a new Adult Social Care Case Management Software – Yes/No

If yes you are implementing a system then please provide what Adult Social Care Case Management Software are you implementing and when is the planned go-live date of all functionality as per the tender?
Is this the same with the dates on the tender documents? If not what is the difference
Have there been any additional costs outside the original contract for the implementation? If yes, please specify

If No you are not implementing an Adult Social Care Case Management Software, with regard to the last system you implemented how long in months from contract award date did the software to go live and the previous case management to be switched off?

Yours faithfully,

Ziggy Mahen

foi, Bridgend County Borough Council

Dear Sir/Madam

FREEDOM OF INFORMATION REQUEST X01-6963

We acknowledge your request for information received on 13 November 2017.

We are considering your request and you should receive a response within the statutory timescale of 20 working days, unless the information is exempt or we require additional time to consider whether disclosure is in the public interest in accordance with section 2 of the Freedom of Information Act.

We will try to supply information in electronic format by email, but if this is not possible we will let you know. If you have any special requirements e.g. language, audio, large print, etc. then please let us know.

The Act defines a number of exemptions which may prevent release of the information you have requested. Before we provide the information we will consider whether it is proper to release it and if any of the exemption categories do apply then the information will not be released. We will tell you if this is the case, and you will have a right of appeal.

If the information you request contains reference to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you. We will tell you if this is the case.

You may have to pay a fee for this information. We will consider this and let you know. If so you will have to pay the fee before we process and release the information.

If you have any queries or concerns, then please contact me directly. You can find out more about the Act from the Information Commissioner at:

Information Commissioner’s Office – Wales
2nd Floor
Churchill House
Churchill Way
Cardiff
CF10 2HH
Telephone: 02920 678400 Fax: 02920 678399
Email: [email address]
Website: https://ico.org.uk/

Yours sincerely

Y Swyddfa Rhyddid Gwybodaeth | Freedom of Information Office
Gwasanaethau Gweithredol a Phartneriaethol | Operational and Partnership Services
Cyngor Bwrdeistref Sirol Pen-Y-Bont ar Ogwr | Bridgend County Borough Council
Ffon / Phone: (01656) 643473
Ffacs / Fax: (01656) 657899

E-bost / E-Mail [Bridgend County Borough Council request email]
Gwefan / Website: www.bridgend.gov.uk

Rydym yn croesawu gohebiaeth yn Gymraeg. Rhowch wybod i ni os mai Cymraeg yw eich dewis iaith.
We welcome correspondence in Welsh. Please let us know if your language choice is Welsh.

show quoted sections

Mae'r e-bost hwn ac unrhyw atodiadau a drosglwyddir gydag ef yn cynrychioli
safbwyntiau'r unigolyn a'i anfonodd (unigolion a'u hanfonodd) ac ni ddylid eu
hystyried fel safbwynt swyddogol Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr.
Mae'r cynnwys yn gyfrinachol ac wedi'i fwriadu ar gyfer y sawl y'i cyfeiriwyd ato
yn unig. Os ydych wedi ei dderbyn mewn camgymeriad, rhowch wybod i weinyddwr y
system ar (+44) 01656 642111.

Mae'r e-bost hwn ac unrhyw atodiadau wedi cael eu sganio gyda 'Mcafee' -
http://www.mcafee.com/
________________________________________________________________________

foi, Bridgend County Borough Council

Dear Sir/Madam

 

FREEDOM OF INFORMATION REQUEST X01-6963

 

We refer to your email dated 13 November 2017 which contained a request
for information as set out in italics below.  Following consideration of
your request, in accordance with the Freedom of Information Act 2000, I
respond to each point as follows:

 

Are you currently implementing a new Adult Social Care Case Management
Software – No

 

If yes you are implementing a system then please provide what Adult Social
Care Case Management Software are you implementing and when is the planned
go-live date of all functionality as per the tender? Not applicable

 

Is this the same with the dates on the tender documents? If not what is
the difference Have there been any additional costs outside the original
contract for the implementation? If yes, please specify  Not applicable

 

If No you are not implementing an Adult Social Care Case Management
Software, with regard to the last system you implemented how long in
months from contract award date did the software to go live and the
previous case management to be switched off?

 

The contract start date was 31 March 2015.  The system went live on 26
April 2016. 

 

I hope this response satisfies your request. If you are dissatisfied with
the handling of the request, under the Freedom of Information Act 2000 you
have the right to request a review of the Council’s response to your
request for information.  If you wish to request a review, please write
to:

 

Mr P A Jolley

Corporate Director, Operational and

Partnership Services and Monitoring Officer

Bridgend County Borough Council

Civic Offices,

Angel Street

Bridgend, CF31 4WB

 

within 28 days of the date of this letter.  If you remain dissatisfied
with the outcome of that review, you may seek further recourse by lodging
an appeal with the Information Commissioner at:

 

Information Commissioner’s Office – Wales

2^nd Floor

Churchill House

Churchill Way

Cardiff

CF10 2HH

Tel:  02920 678400

Fax:  02920 678399

E:mail : [1][email address]

Website:  [2]www.ico.org.uk

 

Yours sincerely

 

 

 

Y Swyddfa Rhyddid Gwybodaeth | Freedom of Ffon / Phone: (01656) 643473
Information Office
Ffacs / Fax: (01656) 657899
Gwasanaethau Gweithredol a Phartneriaethol 
|  Operational and Partnership Services  

Cyngor Bwrdeistref Sirol Pen-Y-Bont ar Ogwr | E-bost / E-Mail
Bridgend County Borough Council [3][Bridgend County Borough Council request email]

Gwefan / Website:
[4]www.bridgend.gov.uk

 

Rydym yn croesawu gohebiaeth yn Gymraeg. Rhowch wybod i ni os mai Cymraeg
yw eich dewis iaith.

We welcome correspondence in Welsh. Please let us know if your language
choice is Welsh.

 

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Dear foi,

To clarify can you please provide these exact dates:

1. The exact date on which you signed the contract for the new system.
2. The exact Go-Live date by the winning supplier specified in the tender.
3. The exact Go-Live date by the winning supplier in their proposal.
4. The exact date the system went live across all services.
5. The exact date when the legacy system was switched off or you stopped paying maintenance for the system.

Yours sincerely,

Ziggy Mahen

foi, Bridgend County Borough Council

Dear Sir/Madam

FREEDOM OF INFORMATION REQUEST X01-6963

We acknowledge your further request for information received on 5 February 2018.

We are considering your request and you should receive a response within the statutory timescale of 20 working days, unless the information is exempt or we require additional time to consider whether disclosure is in the public interest in accordance with section 2 of the Freedom of Information Act.

We will try to supply information in electronic format by email, but if this is not possible we will let you know. If you have any special requirements e.g. language, audio, large print, etc. then please let us know.

The Act defines a number of exemptions which may prevent release of the information you have requested. Before we provide the information we will consider whether it is proper to release it and if any of the exemption categories do apply then the information will not be released. We will tell you if this is the case, and you will have a right of appeal.

If the information you request contains reference to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you. We will tell you if this is the case.

You may have to pay a fee for this information. We will consider this and let you know. If so you will have to pay the fee before we process and release the information.

If you have any queries or concerns, then please contact me directly. You can find out more about the Act from the Information Commissioner at:

Information Commissioner’s Office – Wales 2nd Floor Churchill House Churchill Way Cardiff
CF10 2HH
Telephone: 02920 678400 Fax: 02920 678399
Email: [email address]
Website: https://ico.org.uk/

Yours sincerely

Y Swyddfa Rhyddid Gwybodaeth | Freedom of Information Office
Gwasanaethau Gweithredol a Phartneriaethol | Operational and Partnership Services
Cyngor Bwrdeistref Sirol Pen-Y-Bont ar Ogwr | Bridgend County Borough Council
Ffon / Phone: (01656) 643473
Ffacs / Fax: (01656) 657899

E-bost / E-Mail [Bridgend County Borough Council request email]
Gwefan / Website: www.bridgend.gov.uk

Rydym yn croesawu gohebiaeth yn Gymraeg. Rhowch wybod i ni os mai Cymraeg yw eich dewis iaith.
We welcome correspondence in Welsh. Please let us know if your language choice is Welsh.

show quoted sections

Mae'r e-bost hwn ac unrhyw atodiadau a drosglwyddir gydag ef yn cynrychioli
safbwyntiau'r unigolyn a'i anfonodd (unigolion a'u hanfonodd) ac ni ddylid eu
hystyried fel safbwynt swyddogol Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr. Mae'r cynnwys yn gyfrinachol ac wedi'i fwriadu ar gyfer y sawl y'i cyfeiriwyd ato yn unig. Os ydych wedi ei dderbyn mewn camgymeriad, rhowch wybod i weinyddwr y system ar (+44) 01656 642111.

Mae'r e-bost hwn ac unrhyw atodiadau wedi cael eu sganio.

foi, Bridgend County Borough Council

Dear Sir/Madam,  

 

FREEDOM OF INFORMATION REQUEST X01- 6963

 

We refer to your email dated 5 February 2018 which contained a request for
information as set out in italics below.  Following consideration of your
request, in accordance with the Freedom of Information Act 2000, I respond
to each point as follows:

 

1.The exact date on which you signed the contract for the new system.

The All Wales contract start date was 31 March 2015.

 

2.The exact Go-Live date by the winning supplier specified in the tender.

26 April 2016

 

3.The exact Go-Live date by the winning supplier in their proposal.

26 April 2016

 

4.The exact date the system went live across all services.

The system went live in BCBC on 26 April 2016

 

5.The exact date when the legacy system was switched off or you stopped
paying maintenance for the system.

The BCBC legacy system in BCBC was terminated on 22  April 2016

 

I hope this response satisfies your request. If you are dissatisfied with
the handling of the request, under the Freedom of Information Act 2000 you
have the right to request a review of the Council’s response to your
request for information.  If you wish to request a review, please write
to:

 

Mr P A Jolley

Corporate Director, Operational and

Partnership Services and Monitoring Officer

Bridgend County Borough Council

Civic Offices,

Angel Street

Bridgend, CF31 4WB

 

within 28 days of the date of this letter.  If you remain dissatisfied
with the outcome of that review, you may seek further recourse by lodging
an appeal with the Information Commissioner at:

 

Information Commissioner’s Office – Wales

2^nd Floor

Churchill House

Churchill Way

Cardiff

CF10 2HH

Tel:  02920 678400

Fax:  02920 678399

E:mail : [1][email address]

Website:  [2]www.ico.org.uk

 

Yours sincerely

--

Freedom of Information Office

Bridgend County Borough Council

Level 2, Civic Offices

Angel Street

Bridgend

CF31 4WB

Tel: 01656 643565

Email: [Bridgend County Borough Council request email]

 

 

 

 

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are Ziggy Mahen please sign in and let everyone know.