Dear Home Office,

I applied for Tier2 dependent visa on October 2017 and due to the overlapping period between my previous visa and the new visa, I have paid £700 for IHS instead of £600.
It has been more than 7 weeks since I received my new Tier2 dependent visa, however I have not yet received the refund from the caseworker. Can you please help me to check the progress?

Name: Zhenyi Li
Case ref: 022887594
IHS ref: IHS010910506

Yours faithfully,
Zhenyi Li

FOI Requests, Home Office

Zhenyi Li,

Please be aware that we have decided to handle your correspondence of 20 February 2018 outside the provisions of the Freedom of Information Act. This is because it does not meet the criteria for a Freedom of Information request, as it does not ask for recorded information.

Below is a link to the ICO guidance for the criteria for valid requests under the Act:

We will provide an answer to your query, but it will be answer outside of the provisions of the Act.  You should expect to receive a response in due course.

Thank you,

P. Zebedee
FOI Requests
Home Office

dangos adrannau a ddyfynnir

Dear FOI Requests,

I have not yet received the response, can you please review my case please?

Looks to me that the system should be fixed, it is so easy to pay all the IHS fees when applying for visa, but it seems impossible to get IHS refund back, I was told by home office officer that there is no email or contact number to talk to my case worker, the only way is to write a physical letter, which I did 2 month ago, but still no reply...

Yours sincerely,

Zhenyi Li

Digital Correspondence Allocation Team, Home Office

Dear Sir / Madam ,

Thank you for your e-mail of 21 April.

Our response to your enquiry will involve asking for or disclosing your personal data. We cannot do this via ‘’, which is a public website. I would therefore be grateful if you would let us have your personal e-mail to which we can reply.

Alternatively, if you would like to contact us directly, you can at the following address:

[email address]

Please also refer to our website for guidance by using this link:

Yours faithfully,

UK Visas and Immigration

dangos adrannau a ddyfynnir

Dear Digital Correspondence Allocation Team,

Please reply directly to this address: [email address]

Yours sincerely,
Many thanks

Zhenyi Li

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