identity verification processes in UC in 2020

The request was successful.

Sam from medConfidential

Dear Department for Work and Pensions,

Noting the below DWP blog post about how many people used the Government Gateway to access Universal Credit in the pandemic:
https://dwpdigital.blog.gov.uk/2020/09/1...

1) Between 1st March 2020 and 1st September, how many people successfully verified a digital identity using:
a) Government Gateway, (to confirm whether these figures match the blog post)
b) Gov.UK Verify,
c) Any other digital process available through the DWP Confirm Your Identity service (and if so, which process(es)),
d) Any DWP process that is entirely non-digital,

2) How many of each category above (a-d) were required to show physical documents via the UC “in person” identity validation process (recognising that “in person” may have temporarily been remote due to COVID-19).

Yours faithfully,
Sam Smith

DWP freedom-of-information-requests, Department for Work and Pensions

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DWP Central FOI Team,

1 Attachment

Dear Smith Sam,

I am writing in response to your request for information, received 24th
September.

Yours sincerely,

DWP Central FoI Team

Sam from medConfidential left an annotation ()

Given the response from DWP, I've asked HMRC as suggested, which might get interesting: https://www.whatdotheyknow.com/request/i...

DIGITAL Freedom of Information Mailbox,

1 Attachment

Dear Smith Sam,

I am writing in response to your request for information, received 24th
September.

Yours sincerely,

DWP Central FoI Team