ICT technology and services provision

The request was successful.

Dear Southend on Sea Borough Council,

Please could you pass this request to your Freedom of Information officer. I work with Pinacl Solutions UK Limited which is an ICT solutions and managed services company. I would like to understand more about your ICT provision. Could you please advise me;

Are your current ICT needs provided using in house resource or outsourced to a third party ICT managed services provider?

If using a third party provider who is this and when does the contract end/come up for renewal?

Who are the technology providers of your voice systems, eg MiTel, Siemens, Cisco etc?

Do you have corporate WiFi and if so who is your supplier and vendor?

Have you deployed unified communications within your networks?

Who are the technology providers of any videoconferencing systems eg Polycom, Tandberg etc ?

Who are the technology providers of your current data networking eg Cisco, HP etc?

Who provides your wide area network?

When does the contract end/come up for renewal?

How many sites are connected to your WAN?

Any information would be most helpful.

Yours faithfully,

Geoff Andrews

FOI requests at Southend on Sea Borough Council, Southend-on-Sea City Council

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Email: [Southend-on-Sea City Council request email]
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FOI requests at Southend on Sea Borough Council, Southend-on-Sea City Council

Dear Mr. Andrews,

Thank you for your FOI request.

The reference number for your request is 371594. We will aim to respond within a maximum of 20 working days.

Kind Regards,

Customer Service Centre
Southend on Sea Borough Council
Civic Centre
Victoria Avenue
Southend-on-Sea
Essex SS2 6EP

Email: [Southend-on-Sea City Council request email]
Web: www.southend.gov.uk

Do It Online...
Apply for it; Book it; Find it; Pay it; Report it; Say it; View it

As part of the Council's drive towards delivering excellence you may be contacted to take part in a Customer Satisfaction survey.

-----------------------------
From: Geoff Andrews <[FOI #139982 email]>
Sent: 2012/11/27 11:39:13
To: FOI requests at Southend on Sea Borough Council <[email address]
v.uk>
Subject: Freedom of Information request - ICT technology and services pr
ovision

Dear Southend on Sea Borough Council,

Please could you pass this request to your Freedom of Information
officer. I work with Pinacl Solutions UK Limited which is an ICT
solutions and managed services company. I would like to understand
more about your ICT provision. Could you please advise me;

Are your current ICT needs provided using in house resource or
outsourced to a third party ICT managed services provider?

If using a third party provider who is this and when does the
contract end/come up for renewal?

Who are the technology providers of your voice systems, eg MiTel,
Siemens, Cisco etc?

Do you have corporate WiFi and if so who is your supplier and
vendor?

Have you deployed unified communications within your networks?

Who are the technology providers of any videoconferencing systems
eg Polycom, Tandberg etc ?

Who are the technology providers of your current data networking eg
Cisco, HP etc?

Who provides your wide area network?

When does the contract end/come up for renewal?

How many sites are connected to your WAN?

Any information would be most helpful.

Yours faithfully,

Geoff Andrews

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Southend FOI requests, Southend-on-Sea City Council

2 Attachments

Dear Mr Andrews,

 

Thank you for your request received on 30^th November 2012 for information
under the Freedom of Information Act 2000.  Your request should receive a
reply by 28^th December 2012.

 

If you have any queries please get in touch quoting the FOI reference
number FOI 01057.

 

Kind regards,

 

Sarah L Mitchell – Corporate Freedom of Information Team – Southend-on-Sea
Borough Council

Creating a Better Southend

( 01702 212922 (Direct) | * [1][email address]
|8 [2]www.southend.gov.uk

Support Services l Southend-on-Sea Borough Council | Floor 10, Civic
Centre, Victoria Avenue, SS2 6ER

 

 

Safe – clean – healthy – prosperous – excellent – Creating a better
Southend

 

Join our network on  [3][IMG] and   [4][IMG]

LGC Council of the Year 2012

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The information in this e-mail and any attachments is confidential and may
be subject to legal professional privilege. It is intended solely for the
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Consider the environment. Please don't print this e-mail unless you really
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References

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Southend FOI requests, Southend-on-Sea City Council

2 Attachments

Dear Mr Andrews,

 

Apologies for the error in my original email. The latest response date is
actually 2^nd January 2013 (as I had forgotten to count the bank holidays
in the 20 working day deadline).

 

Sorry for any confusion.

 

Many Thanks

 

 

Sarah L Mitchell – Corporate Freedom of Information Team – Southend-on-Sea
Borough Council

Creating a Better Southend

( 01702 212922 (Direct) | * [1][email address]
|8 [2]www.southend.gov.uk

Support Services l Southend-on-Sea Borough Council | Floor 10, Civic
Centre, Victoria Avenue, SS2 6ER

 

 

From: Southend FOI requests
Sent: 05 December 2012 13:18
To: '[FOI #139982 email]'
Subject: Freedom of Information Request - FOI 01057

 

Dear Mr Andrews,

 

Thank you for your request received on 30^th November 2012 for information
under the Freedom of Information Act 2000.  Your request should receive a
reply by 28^th December 2012.

 

If you have any queries please get in touch quoting the FOI reference
number FOI 01057.

 

Kind regards,

 

Sarah L Mitchell – Corporate Freedom of Information Team – Southend-on-Sea
Borough Council

Creating a Better Southend

( 01702 212922 (Direct) | * [3][email address]
|8 [4]www.southend.gov.uk

Support Services l Southend-on-Sea Borough Council | Floor 10, Civic
Centre, Victoria Avenue, SS2 6ER

 

 

Safe – clean – healthy – prosperous – excellent – Creating a better
Southend

 

Join our network on  [5][IMG] and   [6][IMG]

LGC Council of the Year 2012

══════════════════════════════════════════════════════════════════════════

The information in this e-mail and any attachments is confidential and may
be subject to legal professional privilege. It is intended solely for the
attention and use of the named addressee(s). If you are not the intended
recipient, please notify the sender immediately. Unless you are the
intended recipient or his/her representative you are not authorised to,
and must not, read, copy, distribute, use or retain this message or any
part of it. Communications sent to or from this organisations may be
subject to recording and/or monitoring in accordance with relevant
legislation

At present the integrity of e-mail across the Internet cannot be
guaranteed and messages and documents sent via this medium are potentially
at risk. You should perform your own virus checks before opening any
attachments.

Consider the environment. Please don't print this e-mail unless you really
need to.

References

Visible links
1. mailto:[email address]
2. http://www.southend.gov.uk/
3. mailto:[email address]
4. http://www.southend.gov.uk/
5. https://twitter.com/#!/SouthendBC
6. http://www.facebook.com/NewsOnSea

Laurence Cops, Southend-on-Sea City Council

3 Attachments

 

Dear Geoff

 

Please find enclosed our response to your Freedom of Information request.

 

Yours

Laurence A Cops 

Group Manager ICT,Southend on Sea Borough Council

Creating a Better Southend

( Direct Line       01702-534963, Mobile  07900-671159, 

email address * [1][email address]    8Web:
[2]www.southend.gov.uk

Support Services, Southend on Sea Borough Council

Council of The Year 2012
PO Box 6, Civic Centre, Victoria Avenue,
Southend on Sea, Essex, SS2 6ER
P Help save paper - do you need to print this email?

Safe – clean – healthy - prosperous – excellent – Creating a better Southend

The information in this e-mail and any attachments is confidential and may
be subject to legal professional privilege. It is intended solely for the
attention and use of the named addressee(s). If you are not the intended
recipient, please notify the sender immediately. Unless you are the
intended recipient or his/her representative you are not authorised to,
and must not, read, copy, distribute, use or retain this message or any
part of it.

At present the integrity of e-mail across the Internet cannot be
guaranteed and messages and documents sent via this medium are potentially
at risk. You should perform your own virus checks before opening any
attachments. All liability is excluded to the extent permitted by law for
any claims arising from the use of this medium by Southend-on-Sea Borough
Council.

Consider the environment. Please don't print this e-mail unless you really
need to.

 

 

Safe – clean – healthy – prosperous – excellent – Creating a better
Southend

 

Join our network on  [3][IMG] and   [4][IMG]

LGC Council of the Year 2012

══════════════════════════════════════════════════════════════════════════

The information in this e-mail and any attachments is confidential and may
be subject to legal professional privilege. It is intended solely for the
attention and use of the named addressee(s). If you are not the intended
recipient, please notify the sender immediately. Unless you are the
intended recipient or his/her representative you are not authorised to,
and must not, read, copy, distribute, use or retain this message or any
part of it. Communications sent to or from this organisations may be
subject to recording and/or monitoring in accordance with relevant
legislation

At present the integrity of e-mail across the Internet cannot be
guaranteed and messages and documents sent via this medium are potentially
at risk. You should perform your own virus checks before opening any
attachments.

Consider the environment. Please don't print this e-mail unless you really
need to.

References

Visible links
1. mailto:[email address]
2. http://www.southend.gov.uk/
3. https://twitter.com/#!/SouthendBC
4. http://www.facebook.com/NewsOnSea