ICT Spend on Case Management Systems

The request was successful.

Dear Luton Borough Council,

Please can you provide the following information:
1. The software providers your Local Authority uses for:
• Your Education Management Information System (Local Authority use for admissions, LAC, SEND, Early Years etc.)
• The National Client Caseload Information System (NCCIS) returns to the Department for Education
• Managing the performance of the Youth Offending Team and the case management of individual young people
• Your Children’s Centre Management Information System

2. The amount paid to these suppliers annually for support and maintenance.

3. The contract renewal dates and notice period you are required to give for each.

4. The contract manager responsible for market engagement when the contracts end.

Yours faithfully,

Jayne Taylor

LBC Feedback, Luton Borough Council

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Nawaz, Khurram, Luton Borough Council

Our Reference: B75479

Dear Sir/Madam

Re: Your Freedom of Information Request

I write in response to in response to your Freedom of Information request.

Your Request related to Case management systems.

We have considered your request under the Freedom of Information Act 2000 (FOIA).

Response
I can confirm we do hold information within scope of your request.
Please can you provide the following information:
1. The software providers your Local Authority uses for:
• Your Education Management Information System (Local Authority use for admissions, LAC, SEND, Early Years etc.) - Capita One (Capita)
• The National Client Caseload Information System (NCCIS) returns to the Department for Education – IO (Cognisoft)
• Managing the performance of the Youth Offending Team and the case management of individual young people – Childview (CACI)
• Your Children’s Centre Management Information System – Children’s Centre Manager (CACI)

2. The amount paid to these suppliers annually for support and maintenance.
• Capita One (Capita) – This is part of an external contract, details unavailable
• IO (Cognisoft)- Annual Fees 01/08/2020 – 31/07/2021 = £9376.76 incl VAT
• Childview (CACI) This is part of an external contract, details unavailable
• Children’s Centre Manager (CACI)- £7751 for the period 1st May 2020 to 30th April 2021

3. The contract renewal dates and notice period you are required to give for each.
• Capita One (Capita) – This is part of an external contract, details unavailable
• IO (Cognisoft)- Automatically renews every year unless Agreement is terminated or number of user licenses reduced upon expiration of current License Term by notifying in writing at least 90 days prior to the date of the invoice for the following term.
• Childview (CACI) This is part of an external contract, details unavailable

• Children’s Centre Manager (CACI)- due to be renewed before 30th April 2021. Notice period 90 days in writing.

4. The contract manager responsible for market engagement when the contracts end.
We do give names/details of staff who are below service director level. For market engagement please email [email address]

I hope this information is helpful.

Next Steps
If you are not satisfied with my response you can ask for an internal review by contacting us at the address above or by email at [Luton Borough Council request email]. Please set out any specific concerns you have. Please quote the reference number provided above when contacting us.

Should you remain unhappy with the internal review, you can refer your concerns to the Information Commissioner:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk

Reuse of Public Sector Information Regulations
You are free to use the information provided for your own purposes, including any non-commercial research you are doing and for the purposes of news reporting. Any other re-use, for example commercial publication, requires the permission of the copyright holder. You may apply for permission to re-use this information by submitting a request to [Luton Borough Council request email].

Unsolicited Marketing
Please note that under the Privacy and Electronic Communications (EC Directive) Regulations 2003 Luton Council asks not to receive unsolicited marketing communications.

Yours sincerely,

Khurram Nawaz
Complaints and Information Compliance Officer
Business Intelligence
Luton Council
01582 547373

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