ICT software spend on local authority Youth Justice/Offending case management information system

The request was refused by Newcastle upon Tyne City Council.

Dear Newcastle upon Tyne City Council,

RE: ICT software spend on local authority Youth Justice/Offending case management information system

I would very much like to make the following Freedom of Information Requests:

1. Which software provider does your LA use to manage the performance of the Youth Offending Team and the case management of individual young people?
2. What is the annual spend on support and maintenance and mandatory updates etc to your current supplier?
3. Is the solution hosted internally/locally or delivered as a SaaS cloud hosted solution?
4. What is the renewal date for the contract?

Thank you for your kind assistance with this.

Yours faithfully,

Marcus Le Brocq

foi people directorate, Newcastle upon Tyne City Council

FOI 13921, Response

Dear Marcus

The information you have requested in your FOI request relates to an
active tender. In line with the Freedom of Information Act 2000 we feel
this information is exempt under Section 43(2) of the Freedom of
Information Act as it is commercially sensitive.  

Section 43(2) exempts information whose disclosure would, or would be
likely to, prejudice the commercial interests of any person (an
individual, a company, the public authority itself or any other legal
entity). In reaching this conclusion, as Section 43 is a Qualified
Exemption, we have applied the Public Interest test. In applying the
public interest test we have weighed the public’s legitimate interest in
the spending of public money against the need to obtain the best service
for our residents. In that regard we feel that the weight of public
interest falls on the side of non-disclosure and in this instance feel
that the information is exempt under Section 43.

If you are unhappy with our response to your request you can ask for an
internal review of our decision.  Please send details of your request for
review to the following address:

Corporate Information Governance Officer
Chief Executive’s Office
Civic Centre
Barras Bridge
Newcastle upon Tyne
NE99 2BN
Telephone: 0191 2787878
E-mail: [1][Newcastle City Council request email]

If you are still unhappy with how we have handled your request following
our internal review you can complain to the Information Commissioner. 
Contact details are as follows:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545745
E-mail: [2][email address]

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Original Message-----

From: marcus le brocq <[3][FOI #518360 email]>

Sent: 06 September 2018 16:45

To: Freedom Of Information Requests Mailbox <[4][Newcastle City Council
request email]>

Subject: Freedom of Information request - ICT software spend on local
authority Youth Justice/Offending case management information system

Dear Newcastle upon Tyne City Council,

RE: ICT software spend on local authority Youth Justice/Offending case
management information system

I would very much like to make the following Freedom of Information
Requests:

1. Which software provider does your LA use to manage the performance of
the Youth Offending Team and the case management of individual young
people?

2. What is the annual spend on support and maintenance and mandatory
updates etc to your current supplier?

3. Is the solution hosted internally/locally or delivered as a SaaS cloud
hosted solution?

4. What is the renewal date for the contract?

Thank you for your kind assistance with this.

Yours faithfully,

Marcus Le Brocq

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