ICT software spend on local authority Youth Justice/Offending case management information system

Hartlepool Council Nid oedd gan y wybodaeth y gofynnwyd amdani.

Dear Hartlepool Council,

RE: ICT software spend on local authority Youth Justice/Offending case management information system

I would very much like to make the following Freedom of Information Requests:

1. Which software provider does your LA use to manage the performance of the Youth Offending Team and the case management of individual young people?
2. What is the annual spend on support and maintenance and mandatory updates etc to your current supplier?
3. Is the solution hosted internally/locally or delivered as a SaaS cloud hosted solution?
4. What is the renewal date for the contract?

Thank you for your kind assistance with this.

Yours faithfully,

Marcus Le Brocq

Freedomofinformation, Hartlepool Council

Thank you for your email which has been received by the Council. 

If your request relates to official council held information it will be
handled in accordance with the Freedom of Information Act 2000 or
Environmental Information Regulations 2005. We may need to contact you
for further information or clarification. If you do not hear from us,
please accept this email as acknowledgment of your request. You will
receive a final response within the next 20 working days.

If you are writing to find out what information the Council holds about
you, and wish to exercise your ‘Right to Access’ under data protection
legislation (General Data Protection Regulation and Data Protection Act
2018) your request will be processed and responded to within one month of
receiving the request. 

If you have any queries regarding data protection, please do not hesitate
to contact us at  [1][email address] or on 01429 523087.

Following completion of a freedom of information request/ data protection
request, the information relating to the request and response will be
retained by the Council for three years.  For further information on how
the Council process your personal data in accordance with the Data
Protection Act 2018 and the General Data Protection Regulations, please
visit [2]www.hartlepool.gov.uk/gdpr

If you have any queries, please do not hesitate to contact the Legal
Division on 01429 523087 or email
[3][email address] .

 

 

dangos adrannau a ddyfynnir

Dear Hartlepool Council,

I am still waiting for a response from my FOI request of 5/9/19. Please respond to my questions.

Yours faithfully,

marcus le brocq

Freedomofinformation, Hartlepool Council

Thank you for your email which has been received by the Council. 

If your request relates to official council held information it will be
handled in accordance with the Freedom of Information Act 2000 or
Environmental Information Regulations 2005. We may need to contact you
for further information or clarification. If you do not hear from us,
please accept this email as acknowledgment of your request. You will
receive a final response within the next 20 working days.

If you are writing to find out what information the Council holds about
you, and wish to exercise your ‘Right to Access’ under data protection
legislation (General Data Protection Regulation and Data Protection Act
2018) your request will be processed and responded to within one month of
receiving the request. 

If you have any queries regarding data protection, please do not hesitate
to contact us at  [1][email address] or on 01429 523087.

Following completion of a freedom of information request/ data protection
request, the information relating to the request and response will be
retained by the Council for three years.  For further information on how
the Council process your personal data in accordance with the Data
Protection Act 2018 and the General Data Protection Regulations, please
visit [2]www.hartlepool.gov.uk/gdpr

If you have any queries, please do not hesitate to contact the Legal
Division on 01429 523087 or email
[3][email address] .

 

 

dangos adrannau a ddyfynnir

Freedomofinformation, Hartlepool Council

Classification: CONFIDENTIAL

Good Morning

Thank you for your email. Please note that a reminder has been forwarded to the relevant department regarding your FOI request.

We apologise for the delay in getting this information to you.

Freedom of Information
Hartlepool Borough Council
Tel: (01429) 266522
Email: [email address]

Web: hartlepool.gov.uk
Facebook: facebook.com/hartlepoolcouncil
Twitter: twitter.com/HpoolCouncil

dangos adrannau a ddyfynnir

FOI Responses, Hartlepool Council

Dear Marcus

 

Further to your request for information, I can advise as below;

 

1. Which software provider does your LA use to manage the performance of
the Youth Offending Team and the case management of individual young
people? CareDirector

2. What is the annual spend on support and maintenance and mandatory
updates etc to your current supplier? See below exemption

3. Is the solution hosted internally/locally or delivered as a SaaS cloud
hosted solution? Hosted Internally

4. What is the renewal date for the contract? Yearly contract runs April
to March 01/04/2019

 

Please note that in relation to the costs,  we have considered this part
of your request and believe it to be exempt from disclosure under section
43 (2) of the Freedom of Information Act 2000 (the Act) ‘Commercial
Interests’ and section 41 ‘information provided in confidence.’

 

In making this decision we are aware of the views of the organisation who
believe that the information requested is commercially sensitive and
provided to the Council in confidence and should not be disclosed. We have
therefore considered their reasons and have made a decision that the
information  cannot be disclosed and is exempt from disclosure. In making
this decision we have also considered the guidance of the Information
Commissioner’s Office regarding section 43 and 41 which can be found at
[1]www.ico.org.uk 

 

In the Information Commissioner’s Office guidance it states that
information may be exempt if disclosure would, or would be likely to,
prejudice the commercial interests of any person. We believe that this
exemption applies to this information. The guidance states that
“disclosure is to the commercial detriment of a third party where
disclosure could result in an actionable breach of confidence”. The
disclosure of such information would prejudice the commercial interests of
the parties listed above and could result in an actionable breach of
confidence.  Furthermore s.43(2) is designed to protect the commercial
interests of commercial bodies.

 

In applying this exemption we have considered the public interest. The
courts have often distinguished between things which are in the public
interest from those which are merely of interest to the public. We believe
that disclosure is not in the public interest, and would only be of
‘interest’ to organisation that operate in the same business and be used
in an attempt to gain competitive advantage, The Guidance recommends the
disclosure of information if “disclosure of the information ensures
greater competition.” It is our view that disclosure of the information
will have the effect of reducing competition in what is a specialist area
of work. The Council further agrees that the disclosure would be harmful
to the economic interests of the organisation and would have a detrimental
effect on the Council’s ability to attract organisations to do business
with the Council.

 

The Information Commissioner’s Guidance on the public interest sets out
the factors for disclosure in the public interest for example
accountability for spending public money, the number of people affected by
a proposal, any reasonable suspicion of wrongdoing, or any potential
conflict of interest. Whilst we appreciate the public have an interest in
how Councils are spending money, we do not believe there to be a general
public interest in the disclosure of the specific information. The Act
does, however, recognise that there will be circumstances and respects in
which the preservation of confidentiality between public authority and
contractor is appropriate, and must be maintained, in the public interest.
Again we believe disclosure is only of interest to a competitor and feel
there is no public interest for the information to be revealed, rather
there is a significant public disadvantage, in particular in terms of
reducing competitiveness and choice if the information was to be provided
as requested.

 

We hope that this information deals with your request, however if you are
dissatisfied with the handling of your request, you have the right to ask
for an internal review. Internal review requests should be submitted to
[2][email address] within two months of the date of receipt
of the response to your original request.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF, [3]www.ico.org.uk

 

Elena Lilley| Legal Administration Officer

Hartlepool Borough Council

Tel: (01429) 523647 | Ext: 3647

Email: [email address]

Web: [4]hartlepool.gov.uk

Facebook: [5]facebook.com/hartlepoolcouncil 

Twitter: [6]twitter.com/HpoolCouncil  

 

From: marcus le brocq
[[7]mailto:[FOI #518149 email]]

Sent: 05 September 2018 16:29

To: Freedomofinformation

Subject: Freedom of Information request - ICT software spend on local
authority Youth Justice/Offending case management information system

 

Dear Hartlepool Council,

 

RE: ICT software spend on local authority Youth Justice/Offending case
management information system

 

I would very much like to make the following Freedom of Information
Requests:

 

1. Which software provider does your LA use to manage the performance of
the Youth Offending Team and the case management of individual young
people?

2. What is the annual spend on support and maintenance and mandatory
updates etc to your current supplier?

3. Is the solution hosted internally/locally or delivered as a SaaS cloud
hosted solution?

4. What is the renewal date for the contract?

 

Thank you for your kind assistance with this.

 

Yours faithfully,

 

Marcus Le Brocq

 

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dangos adrannau a ddyfynnir

Dear FOI Responses,

Thank you for the partial response to my query.

I understand the section 41 & 43 concerns which some councils apply. Please provide me with the contract value as originally contracted for the software, and the contract length. These are available without prejudice.

Yours sincerely,

marcus le brocq

FOI Responses, Hartlepool Council

Dear Marcus, I have passed your request on for an internal review and will be back in touch in due course.

Kind regards
Laura

Laura Stones | Scrutiny and Legal Support Officer
Hartlepool Borough Council
Tel: (01429) 523087 | Ext: 3087
Email: [email address]

Web: hartlepool.gov.uk
Facebook: facebook.com/hartlepoolcouncil
Twitter: twitter.com/HpoolCouncil

dangos adrannau a ddyfynnir

FOI Responses, Hartlepool Council

Dear Marcus,

Thank you for your email. I have now had an opportunity to speak to officers in the service department who provided the initial response and can confirm that the Council, for the purposes of s1 of the Freedom of Information Act, no longer holds the information regarding the contract value as originally contracted for the software.

As advised in the initial response the contract length is yearly.

If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, [3]www.ico.org.uk

Laura Stones | Scrutiny and Legal Support Officer Hartlepool Borough Council
Tel: (01429) 523087 | Ext: 3087
Email: [email address]

Web: hartlepool.gov.uk
Facebook: facebook.com/hartlepoolcouncil
Twitter: twitter.com/HpoolCouncil

dangos adrannau a ddyfynnir