Dear ICT department,

Please could you provide me with the following information with regards to your ICT structure;

1. What is your annual IT Infrastructure Budget for 2016 & 2017?

2. What storage vendor(s) and model do you currently use?
a. When was the installation date of above storage vendor(s)?
b. When is your planned (or estimated) storage refresh date? (Month/year)
c. What is your estimated budget for the refresh?
d. What date does your storage support contract end? (Month/year)
e. What is the value of your storage support contract?
f. What is the capacity of the storage data in TB?

3. What backup software do you use?
a. How much data do you backup in TB?
b. When is your planned (or estimated) backup software refresh date? (Month/year)
c. What is the estimated budget for your backup software refresh?
d. When does your backup support contract end? (Month/year)
e. What is the value of your backup support contract?

4. What compute vendor(s) and model do you currently use?
a. Number of servers?
b. What operating system(s) do you use?
c. What percentage is virtualised?
d. Virtualisation platform?
e. When is your planned (or estimated) compute refresh date? (Month/year)
f. When does your compute support contract end? (Month/year)
g. What is the value of the compute support contract?

5. If you outsource your IT works, please provide who it is with and when the contract started and ends.

In addition, please provide a copy of your current IT Strategy and an organisation chart depicting the IT department with contact names and telephone numbers.

Kind regards,

Terry Williams