Human Resources - processing of organisation staff

The request was successful.

Dear NHS South, Central and West Commissioning Support Unit,

Please could you provide the following information:

How many joiners, movers, and leavers do you process per year?

How many staff/whole time equivalents manage this process?

Do you have an automated system to manage ESR?

Do you use a single sign on solution across the organisation to manage the accounts?
If so, which solution do you have?

How many people are in your organisation's data quality team?

Yours faithfully,

Clive Townsend

FOITEAMCRMMAILBOX (NHS ENGLAND & NHS IMPROVEMENT - X24), NHS South, Central and West Commissioning Support Unit

Dear Clive Townsend,

Re: Freedom of Information request (Our Ref: FOI-1912-1114722)

Thank you for your Freedom of Information (FOI) request dated 18 December
2019.

Your exact request was:-

“Dear NHS South, Central and West Commissioning Support Unit,

Please could you provide the following information:
 

* How many joiners, movers, and leavers do you process per year?

 

* How many staff/whole time equivalents manage this process?

 

* Do you have an automated system to manage ESR?

 

* Do you use a single sign on solution across the organisation to manage
the accounts?

           If so, which solution do you have?
 

* How many people are in your organisation's data quality team?”

NHS England holds this information. Please note that Commissioning Support
Units (CSUs) are NHS England hosted bodies and as such all FOI requests
for information held by a CSU are the responsibility of NHS England. We
will respond to your request individually for ease of reference:

How many joiners, movers, and leavers do you process per year?
Leavers - 198
Joiners - 261
Movers – 3

How many staff/whole time equivalents manage this process?
The Recruitment and Pay team that deal with the Processing of
Recruitment, new starters, Termination and change is approx. 10 FTE

Do you have an automated system to manage ESR?
There is no automated system - we have a systems and information team that
are responsible for the management of the ESR data base.

Do you use a single sign on solution across the organisation to manage the
accounts? If so, which solution do you have?
No.  There are a number of systems the NHS provide that are different –
ESR tends to cover most of the People management requirements

How many people are in your organisation's data quality team?
There are 5 people in the HR Workforce data quality Team

We hope this information is helpful. However, if you are dissatisfied, you
have the right to ask for an internal review. This should be requested in
writing within two months of the date of this letter. Your correspondence
should be labelled “Internal Review” and should outline your concerns
and/or the area(s) you would like the review to consider. Internal Review
requests should be sent to:

NHS England
PO Box 16738
REDDITCH
B97 9PT

Email: [1][NHS SCW CSU request email]

Please quote the reference number FOI-1912-1114722 in any future
communications.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted at:

The Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
Email: [2][email address]  
Website: [3]www.ico.org.uk

Please note there is no charge for making an appeal.

Please be aware that in line with the Information Commissioner’s directive
on the disclosure of information under the FOI Act, your request will be
anonymised and published on our website as part of our disclosure log.

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [4][NHS SCW CSU request email].

Yours sincerely,

Freedom of Information
Corporate Communications Team
Transformation and Corporate Operations Directorate

NHS England
PO Box 16738
REDDITCH
B97 9PT

Tel: 0300 311 22 33
Email: [NHS SCW CSU request email]

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