HR, Payroll and Bacs software contract expiry dates

Roedd y cais yn llwyddiannus.

Dear County Durham and Darlington Fire and Rescue Service,

Could you please provide the following information?

1. When your current contract with HR and Payroll software expires.
2. When your current contract with BACs payment software expires.
3. Where/if these services will be tendered.
4. Are you joined to another fire service with regards to the above information.

Where there is no contract or expiry, if you just put the number and N/A, I would be very grateful.

Yours faithfully,

Andrew Jenkins

Brigade HQ, County Durham and Darlington Fire and Rescue Service

Thank you for your email, it has been passed to our FOI officer who will respond in due course.

Regards

Darlene Tait
Receptionist
Co Durham and Darlington FRS

Email: [email address]
Tel. 0845 3058383

Safest People, Safest Places

dangos adrannau a ddyfynnir

Angela Bankhead, County Durham and Darlington Fire and Rescue Service

Dear Andrew

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

I acknowledge your request for information received on 10 September 2015.

Your request is being considered and you will receive the information requested within the statutory timescale of 20 working days as defined by the Freedom of Information Act 2000, subject to the information not being exempt or containing a reference to a third party.

For your information, the act defines a number of exemptions which may prevent release of the information you have requested. There will be an assessment and if any of the exemption categories apply then the information will not be released. You will be informed if this is the case, including your rights of appeal.

If you have any queries or concerns then please contact me on my details below.

Yours sincerely

Angela Bankhead
Governance Officer
Tel: 0191 3755554
abankhead @ddfire.gov.uk

Safest People, Safest Places
2 or 3 breaths of toxic smoke and you’re unconscious
Don’t drown in toxic smoke
Test your smoke alarm today
County Durham and Darlington Fire and Rescue Service
Service Headquarters, Belmont Business Park, Durham DH1 1TW
Please consider the environment before printing this email.

dangos adrannau a ddyfynnir

Karen Pallister, County Durham and Darlington Fire and Rescue Service

Dear Andrew

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

Your request for information has now been considered and I am pleased to provide you with the details below:

1. When your current contract with HR and Payroll software expires.
The Service has a Service Level Agreement (SLA) with Durham County Council which includes the provision of our Payroll Software, the SLA is reviewed annually but has no specific end date.
We are currently implementing FireWatch which is a bespoke back office system (Infographics) which will fully integrate our HR information, provide shift rotas, sickness records, staff attributes etc.
2. When your current contract with BACs payment software expires.
The Service has a SLA with Durham County Council which includes the provision of our BACS Payment Software, the SLA is reviewed annually but has no specific end date.
3. Where/if these services will be tendered.
Hosted through our e-procurement system Bluelight emergency services e-tendering, Contract Finder and depending upon value OJEU.
4. Are you joined to another fire service with regards to the above information?
Not a fire service but another Local Authority

I hope this information will be helpful to you. If you are unhappy with the way your request for information has been handled, you can request a review by contacting the Freedom of Information Officer at the address below.

If you remain dissatisfied with the handling of your request or complaint, you have the right of appeal to the Information Commissioner at: The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, Telephone: 01625 545745 or 08456 306060 Website: www.ico.gov.uk.

Yours sincerely

Karen Pallister
Governance Manager
Tel: 0191 3755581
[mobile number]
Email: [email address]
www.ddfire.gov.uk

Safest People, Safest Places

2 or 3 breaths of toxic smoke and you’re unconscious Don’t drown in toxic smoke Test your smoke alarm today

County Durham and Darlington Fire and Rescue Service Service Headquarters, Belmont Business Park, Durham DH1 1TW

Please consider the environment before printing this email.

dangos adrannau a ddyfynnir

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