How many applications for Passport renewal have been refused in the last 12 months and on what grounds?

C Harper made this Rhyddid Gwybodaeth request to HM Passport Office

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear HM Passport Office,

How many passport renewals have been refused in the last 12 months?
What were the grounds for refusal?
What were the ages of applicants who were refused?

Yours faithfully,

C Harper

FOI, HM Passport Office

Dear C Harper

Thank you for your e-mail of 24 October, in which you ask for information
on the number passport renewal applications refused.  Your request is
being handled as a request for information under the Freedom of
Information Act 2000.

We will aim to send you a full response by 24 November, which is twenty
working days from the date when we received your request.

Yours sincerely

Her Majesty's Passport Office

dangos adrannau a ddyfynnir

FOI, HM Passport Office

1 Atodiad

Dear C Harper

 

Further to our below email.  Please find attached our response to your
request for information of 24 October.

 

Yours sincerely,

 

Her Majesty’s Passport Office

 

_____________________________________________
From: FOI
Sent: 27 October 2015 14:19
To: 'C Harper'
Cc: FOI
Subject: FOICR 37278/15 - C Harper

 

 

Dear C Harper

 

Thank you for your e-mail of 24 October, in which you ask for information
on the number passport renewal applications refused.  Your request is
being handled as a request for information under the Freedom of
Information Act 2000.

 

We will aim to send you a full response by 24 November, which is twenty
working days from the date when we received your request.

 

Yours sincerely

 

Her Majesty's Passport Office

 

 

dangos adrannau a ddyfynnir

Gadawodd [Name Removed] (Ataliwyd y cyfrif) anodiad ()

FYI, my 12 year old son´s passport renewal application was refused early November 2015. The "reasons" for the refusal were sent to me 10/11/15 ; they demonstrated a misunderstanding of the applicable law and a failure properly to investigate the application. Within 48 hours of this being pointed out to HMPO, the renewed passport was issued. NOTE: The 'front line' staff with whom I dealt were extremely helpful. It was only when the issue went to the "Policy Department" that the problems arose.

On 4/11/2015, when I received notice of the 'refusal', I raised an FOI request via this site headed "Criteria for determining domicile of choice", the issue in my son´s case. I am still waiting for an acknowledgmente (let alone a reply).