Housing Staff Qualifications

Gwrthodwyd y cais gan East Lothian Council.

Dear East Lothian Council,

I am looking to gather some information under FOI legislation. Could you please provide both the number and percentage of housing staff who hold a housing related qualification for each of the last 5 years up-to March 31 2017.

Yours faithfully,

Daniel Keast

Freedom Of Information, East Lothian Council

Thank you for your email. Please accept this automated message as an acknowledgement that your enquiry has been received by East Lothian Council and is receiving attention.

Due to high volumes of correspondence, it may not always be possible for us to respond to your enquiry as quickly as we would like. Please be assured, however, that we will contact you as soon as we can. The statutory time scales for responses are as follows:

Freedom of Information (Scotland) Act 2002 20 working days
Environmental Information Regulations 2004 20 working days
Data Protection Act 1998 40 calendar days

You may also be interested to learn that, in order to increase openness and accountability, East Lothian Council publishes Freedom of Information/Environmental Information Regulations requests and responses on its website. Please click here<http://www.eastlothian.gov.uk/site/custo...> to be directed to the relevant pages.

Christmas and New Year:

This office will close on Friday 22 December 2017 and re-open on Wednesday 3 January 2018. If you make an information request to us during this period, however, normal timescales will still apply i.e. we will respond to you within 20 working days for Freedom of Information/Environmental Information Regulations requests. "Working days" exclude Saturdays, Sundays, and Scottish bank holidays (Christmas Day, Boxing Day, New Year's Day and 2 January).

Thank you

Shelley Neville
Information Governance Officer
Licensing, Administration and Democratic Services
East Lothian Council
John Muir House
Haddington
EH41 3HA

Tel: 01620 827623
Email: [East Lothian Council request email]<mailto:[East Lothian Council request email]>

Details of your rights to requesting information from East Lothian Council are published here<http://www.eastlothian.gov.uk/info/704/d...>.

dangos adrannau a ddyfynnir

Freedom Of Information, East Lothian Council

Our Ref:  2018/016(13080)

 

Dear Mr Keast   

 

FREEDOM OF INFORMATION (SCOTLAND) ACT 2002

ENVIRONMENTAL INFORMATION (SCOTLAND) REGULATIONS 2004

 

Following your email of 5 January, I have been asked to contact you for
some additional information.

 

In order for East Lothian Council to process your request efficiently, it
would be most helpful if you could please clarify whether you require the
information in respect of all staff employed within the Council’s housing
team.  This would include administrative staff and repair officers etc. 
Alternatively, do you require the information only for housing officer
type roles where the qualification is required?

 

For your information, I have provided an extract from the website of the
Scottish Information Commissioner which explains how our request affects
the timescales of this enquiry:

 

[1]What happens to the 20 working day period if I need more information
from the applicant to let me deal with the request?

 

If you need to ask the applicant for further information to help you
identify and locate the information they want, the 20 working days "clock"
does not start counting down until you have received their clarification.
The deadline for compliance will be the twentieth working day after you
receive additional information from the applicant.

 

Public authorities must not misuse this by delaying asking the applicant
for further information in order to give themselves more time to reply
when the additional information isn't really needed.

 

Thank you for your assistance in this matter, I look forward to hearing
from you in due course.  In the meantime, under the terms of this
legislation, if you are unhappy with the way your request has been
handled, you are entitled to request that we undertake an internal
review.  Please note, however, that both the Freedom of Information
(Scotland) Act 2002 and the Environmental Information (Scotland)
Regulations 2004 only relate to the release of information.  The Scottish
Information Commissioner publishes the following guidance about internal
reviews:

 

You can ask the authority to review its decision if it does not respond or
you are unhappy with the way it has dealt with your request, for example
by:

 

·                     refusing to give you the information

·                     failing to reply to you within the time limit
allowed

·                     claiming the information is exempt

·                     failing to give you advice about, and help with,
making your request

·                     asking you to pay a fee that you feel is
unreasonable

 

For example, if you are unhappy because you do not believe the information
you have received is accurate, an internal review would not apply.  Should
this be the case, however, please let me know and I will try to resolve
this.  If I am unable to help, I will be happy to put you in touch with
someone who can.

 

We must receive a request to review within 40 working days of the date of
this notice.  A request to review our decision must be in writing (e-mail
is acceptable) or another permanent format.  When writing, you should
include your reasons as to why you are unhappy with our response and why
you wish it to be reviewed.  Your reasons for dissatisfaction must relate
to your information request of 5 January only and should be addressed to:

 

Information Governance Compliance Officer

Licensing, Administration and Democratic Services

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: [2][East Lothian Council request email]

 

We will have a maximum of 20 working days from the date we receive your
request in order to complete our review and give you our decision.  In
order to ensure an impartial approach, an independent senior officer will
be appointed to carry out the review.

 

If you are still not satisfied with our decision following the review
process, then you may ask the Office of the Scottish Information
Commissioner (OSIC) to investigate the matter.  You may submit your appeal
online via OSIC’s website, a link to the online appeal service is provided
for your convenience: 
[3]http://www.itspublicknowledge.info/YourR...

 

Alternatively, you may contact OSIC at:

 

Scottish Information Commissioner

Kinburn Castle

Doubledykes Road

St Andrews

Fife

KY16 9DS

 

Telephone:  01334 464610

Fax:  01334 464611

E-mail:  [4][email address]

 

If you remain dissatisfied following the Commissioner’s decision, you may
be able to appeal to the Court of Session.   You should, however, obtain
legal advice before deciding on this course of action.  This is because an
appeal may only be made on a point of law, not because you disagree with
the Commissioner’s view of the case. 

 

Yours sincerely

 

Shelley Neville

Information Governance Officer

Licensing, Administration and Democratic Services

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Tel: 01620 827623

Email: [5][East Lothian Council request email]

 

Information about East Lothian Council’s complaints procedure can be found
[6]here.

 

Details of your rights to requesting information from East Lothian Council
are published [7]here.

 

The Scottish Information Commissioner is responsible for the enforcement
of Scotland's freedom of information laws.  Guidance regarding your rights
of access to information held by Scottish public authorities is available
on the Commissioner’s [8]website.

 

 

 

dangos adrannau a ddyfynnir

Dear Freedom Of Information,

Thanks for getting back to me. If you could answer in relation to those who work within Housing Management posts only such as Housing Officers that would great.

Yours sincerely,

Daniel Keast

Freedom Of Information, East Lothian Council

Thank you for your email. Please accept this automated message as an acknowledgement that your enquiry has been received by East Lothian Council and is receiving attention.

Due to high volumes of correspondence, it may not always be possible for us to respond to your enquiry as quickly as we would like. Please be assured, however, that we will contact you as soon as we can. The statutory time scales for responses are as follows:

Freedom of Information (Scotland) Act 2002 20 working days
Environmental Information Regulations 2004 20 working days
Data Protection Act 1998 40 calendar days

You may also be interested to learn that, in order to increase openness and accountability, East Lothian Council publishes Freedom of Information/Environmental Information Regulations requests and responses on its website. Please click here<http://www.eastlothian.gov.uk/site/custo...> to be directed to the relevant pages.

Thank you

Shelley Neville
Information Governance Officer
Licensing, Administration and Democratic Services
East Lothian Council
John Muir House
Haddington
EH41 3HA

Tel: 01620 827623
Email: [East Lothian Council request email]<mailto:[East Lothian Council request email]>

Details of your rights to requesting information from East Lothian Council are published here<http://www.eastlothian.gov.uk/info/704/d...>.

dangos adrannau a ddyfynnir

Freedom Of Information, East Lothian Council

Our Ref:  2018/016(13080)  

 

Dear Mr Keast

 

FREEDOM OF INFORMATION (SCOTLAND) ACT 2002

ENVIRONMENTAL INFORMATION (SCOTLAND) REGULATIONS 2004

 

Further to your enquiry of 5 January, I regret to inform you that East
Lothian Council (ELC) does not specifically record the information you
require. 

 

ELC’s HR service have confirmed that they only capture staff
qualifications, relevant to the role, at the point of recruitment. 
Qualifications after this point are not captured.  Therefore, any
information ELC holds was accurate as part of the recruitment process,
however, is unlikely to be accurate now. 

 

If you would like ELC to provide you with the information that it does
hold, i.e.: qualifications at the time of recruitment, please let me know
and I will be happy to make the necessary enquiries.  In the meantime,
under Section 17(1)(b) of the Act, I must formally advise you that ELC has
been unable to comply with your request as the information you require is
not held. 

 

Under the terms of this legislation, if you are unhappy with the way your
request has been handled, you are entitled to request that we undertake an
internal review.  Please note, however, that both the Freedom of
Information (Scotland) Act 2002 and the Environmental Information
(Scotland) Regulations 2004 only relate to the release of information. 
The Scottish Information Commissioner publishes the following guidance
about internal reviews:

 

You can ask the authority to review its decision if it does not respond or
you are unhappy with the way it has dealt with your request, for example
by:

 

·                     refusing to give you the information

·                     failing to reply to you within the time limit
allowed

·                     claiming the information is exempt

·                     failing to give you advice about, and help with,
making your request

·                     asking you to pay a fee that you feel is
unreasonable

 

For example, if you are unhappy because you do not believe the information
you have received is accurate, an internal review would not apply.  Should
this be the case, however, please let me know and I will try to resolve
this.  If I am unable to help, I will be happy to put you in touch with
someone who can.

 

We must receive a request to review within 40 working days of the date of
this notice.  A request to review our decision must be in writing (e-mail
is acceptable) or another permanent format.  When writing, you should
include your reasons as to why you are unhappy with our response and why
you wish it to be reviewed.  Your reasons for dissatisfaction must relate
to your information request of 5 January only and should be addressed to:

 

Information Governance Compliance Officer

Licensing, Administration and Democratic Services

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: [1][East Lothian Council request email]

 

We will have a maximum of 20 working days from the date we receive your
request in order to complete our review and give you our decision.  In
order to ensure an impartial approach, an independent senior officer will
be appointed to carry out the review.

 

If you are still not satisfied with our decision following the review
process, then you may ask the Office of the Scottish Information
Commissioner (OSIC) to investigate the matter.  You must appeal to
the Commissioner within six months of receiving the review decision.  You
may submit your appeal online via OSIC’s website, a link to the online
appeal service is provided for your convenience: 
[2]http://www.itspublicknowledge.info/YourR...

 

Alternatively, you may contact OSIC at:

 

Scottish Information Commissioner

Kinburn Castle

Doubledykes Road

St Andrews

Fife

KY16 9DS

 

Telephone:  01334 464610

Fax:  01334 464611

E-mail:  [3][email address]

 

If you remain dissatisfied following the Commissioner’s decision, you may
be able to appeal to the Court of Session.   You should, however, obtain
legal advice before deciding on this course of action.  This is because an
appeal may only be made on a point of law, not because you disagree with
the Commissioner’s view of the case. 

 

Yours sincerely

 

Shelley Neville

Information Governance Officer

Licensing, Administration and Democratic Services

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Tel: 01620 827623

Email: [4][East Lothian Council request email]

 

 

Information about East Lothian Council’s complaints procedure can be found
[5]here.

 

Details of your rights to requesting information from East Lothian Council
are published [6]here.

 

The Scottish Information Commissioner is responsible for the enforcement
of Scotland's freedom of information laws.  Guidance regarding your rights
of access to information held by Scottish public authorities is available
on the Commissioner’s [7]website.

 

 

dangos adrannau a ddyfynnir