Housing Policy

Gwrthodwyd y cais gan Cross Keys Homes.

Dear Cross Keys Homes,

I would like to know if you have a risk assessment or housing policy, which covers housing people you know to have anti-social behaviour, mental health and drug problems into blocks of Cross Keys flats where elderly and vulnerable people already live. If so, I would like to see these policies. Thank you.

Yours faithfully,

J Horton

Cross Keys Homes

2 Atodiad

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Sent request to Cross Keys Homes again, using a new contact address.

CustomerServices, Cross Keys Homes

Thank you for your email, we will respond as soon as we can.

Find up to date information about our services and support on our website.

You can also manage your account online with MyCKH. Login to access to
your latest rent statement, make payments, or use our quick forms to
report repairs or tell us about changes to your details. Get started at

Kind regards
Customer Services team.


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Eddie Smy, Cross Keys Homes

7 Atodiad

Thank you for your email dated 8 August 2020 requesting information under
the Freedom of Information Act. At present, housing associations are not
subject to the Freedom of Information Act. Therefore, we do not have a
statutory obligation to respond to requests for information made under
this legislation. It is difficult to ascertain from your email why you
require the information; however, should this be for a recognised research
project we may be able to help you. If you would like to discuss this
matter in more detail, please contact me on the number below.



[1]CKH Logo Eddie Smy
Director of Risk, Performance [6]We
& Business Improvement are a
[2]Email: living
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[3]Tel: 01733 385049 employer
Internal Ext: [4]5049
Mobile: [5]07866 459762
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We have set up a [7]'Be Kind' fund specifically to support our customers suffering
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If you do not have online access, call us on [9]01733 385000, but please be patient as
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Cross Keys Homes Limited and all of its subsidiaries are registered in the United
Kingdom. The Registered Office is Shrewsbury Avenue, Peterborough, PE2 7BZ. Cross Keys
Homes Limited is a charitable Community Benefit Society registered under the
Co-operative and Community Benefit Societies Act 2014, registered number 7643.
Subsidiary companies: CKH Developments Ltd registered number is 6056212.
Cambridgeshire Homes LLP, registered number is OC396627. Cross Keys Property Ltd,
registered number is 9318117. Cambridgeshire Housing Capital PLC, registered number is
9102394. Cross Keys Care is fully registered with the Care Quality Commission:

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