Housing management agency worker spending figures

Roedd y cais yn rhannol lwyddiannus.

Dear Cross Keys Homes,

Please provide me with:

1. a copy of the In house PSL, "Neutral Vendor", contract and fee schedules for recruitment of Housing management professionals to Cross Keys Homes

2. all agencies on the In house PSL contract for the supply of Estate management Officers, housing officers, housing managers,senior housing managers,Rent arrears Officers, rent arrears managers, rent arrears managers, Anti-social behaviour Officers, anti-social behaviour managers,Lettings Officers, Voids Officers, Leasehold, Shared ownership sales and marketing officers,Home ownership officers and managers
Customer services officers, Tenant involvement officers, Floating support workers, floating support managers, Hostel/Project workers, Hostel/Project Managers, Sheltered scheme managers. Any consultants or interim candidates used for projects or temporary roles to cross Keys Homes

3. all agencies currently supplying Cross Keys Homes with
agency housing professionals

4. the total number of Housing management professionals
currently working on an agency basis at Cross Keys Homes

5. the number and grade of Housing management professionals
currently working on an agency basis at Cross Keys Homes by
supplier

6. the number of Housing management professionals
currently working on an agency basis at Cross Keys Homes by
department

7. the pay and agency charge rate of each Housing management professional currently working on an agency basis at Cross Keys Homes by department

8. the fiscal budget for Housing management professional
recruitment through agencies at Cross Keys Homes for 2009-2010

9. the fiscal budget for Housing management professional
recruitment through agencies at Cross Keys Homes for 2010-2011

10. the total spend on Housing management professional
recruitment through agencies at Cross Keys Homes for the last 12 months

Yours faithfully,

Joseph R Clark

Field Kelly, Cross Keys Homes

Hello Mr Clark

Thank you for enquiry which is currently being looked at and I will be
able to respond specifically early next week.

Kind regards

Kelly.

Kelly Field
Head of communications and continuous improvement
Cross Keys Homes
Shrewsbury Avenue
Peterborough
PE2 7BZ
01733 385007
07771 928369
[1]www.crosskeyshomes.co.uk

P Please consider the environment before printing this email.

Awards and accreditations: Customer Service Excellence accreditation December 2009,
CIH UK housing awards 2008 - winner of the empowering communities award,
Peterborough Evening Telegraph awards 2008 - winner of the contribution to the community award,
Personnel Today 2007 - winner of the employer branding award

Our vision is our driving forces of ambition, challenge and spirit see our website for further details

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Registered office: Cross Keys Homes, Shrewsbury Avenue, Peterborough, PE2 7BZ

Cross Keys Homes Limited is registered in the United Kingdom, registered number: 4557701

Cross Keys Homes Limited is a registered charity, registered number: 1104746

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

This email and any files transmitted with it are intended solely
for the use of the individual or department to whom they are
addressed. However, the information may be subject to public
disclosure under the Freedom of Information Act 2000. Unless the
information is legally exempt from disclosure, the confidentiality
of this email and your reply cannot be guaranteed. All emails sent
to or from this address will be processed by Cross Keys Homes.

If you have received this email in error please notify the sender
immediately by using their email address or telephone +44 (0)1733 385055

Cross Keys Homes - Our driving
forces are our ambition, challenge and spirit.

www.crosskeyshomes.co.uk

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

References

Visible links
1. http://www.crosskeyshomes.co.uk/

Harris Andrew, Cross Keys Homes

Dear Mr Clark

Thank you for your communication dated the 21st of June.

As you are aware the Freedom of Information Act places an obligation on
all public sector bodies to provide information in response to requests
under the act.

We, however, are not a public sector organisation but a registered charity
and social landlord and do not fall within the scope of this legislation.

That in itself is not an obstacle to the free and open exchange of
information.

As an organisation we do not encourage the use of agency staff, and as
such do not differentiate between agency staff and directly employed staff
through the recruitment process, consequently all of our permanent staff
policies and procedures apply, and we do not have a separate procedure
specifically oriented towards agency employees. This means that all posts
are subject to the same rigorous standards whether we subsequently fill
them directly or choose to employ via an agency.

Although we have agencies that we have traditionally used we do not have
any formal arrangements outside of the scope of the individual contract.
Most of the agency staff we have used in recent periods have been outside
of the realm of the housing operation.

We do not separately budget for agency staff, although we separate any
cost and offset the variance against the payroll budget as part of our
management reporting.

To give an indication of the scale of the issue - we currently have one
agency employee in the housing operation out of a total headcount of
approximately 150.

All procurement and the relationship with third party suppliers within
Cross Keys Homes are subject to our standing orders and financial
regulations and, where appropriate, our tender procedure.

Should you wish to have a copy of these documents we would be more than
happy to oblige.

Please direct any reply or further requests for information to the email
address [email address]

Regards

Andrew P Harris

Head of ICT

Cross Keys Homes

Shrewsbury Avenue

Peterborough

PE2 7BZ

Tel: 01733 396440

[mobile number]

Fax: 01733 375982

Email: [1][email address]

Website: [2]www.crosskeyshomes.co.uk

Please consider the environment before printing this email

Awards and accreditations: Customer Service Excellence accreditation December 2009,
CIH UK housing awards 2008 - winner of the empowering communities award,
Peterborough Evening Telegraph awards 2008 - winner of the contribution to the community award,
Personnel Today 2007 - winner of the employer branding award

Our vision is our driving forces of ambition, challenge and spirit see our website for further details

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Registered office: Cross Keys Homes, Shrewsbury Avenue, Peterborough, PE2 7BZ

Cross Keys Homes Limited is registered in the United Kingdom, registered number: 4557701

Cross Keys Homes Limited is a registered charity, registered number: 1104746

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

This email and any files transmitted with it are intended solely
for the use of the individual or department to whom they are
addressed. However, the information may be subject to public
disclosure under the Freedom of Information Act 2000. Unless the
information is legally exempt from disclosure, the confidentiality
of this email and your reply cannot be guaranteed. All emails sent
to or from this address will be processed by Cross Keys Homes.

If you have received this email in error please notify the sender
immediately by using their email address or telephone +44 (0)1733 385055

Cross Keys Homes - Our driving
forces are our ambition, challenge and spirit.

www.crosskeyshomes.co.uk

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

References

Visible links
1. mailto:[email address]
2. http://www.crosskeyshomes.co.uk/