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Home Care Systems

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Dear Southwark Borough Council,

Please could you inform me how much has been spent so far on the council's homecare monitoring systems, like CM2000 and EziTracker.

Could you also inform me since when the council began working on
implementing these systems.

Please could you also inform me as to how much Southwark Council has
spent on other systems related to homecare, when or if these were withdrawn
from use and from what date the council ceased paying for these systems.

Yours faithfully,

Marie Costel

Southwark Borough Council

Southwark Council - Information request

Our reference: 1740108

show quoted sections

David Freeman, Southwark Borough Council

Southwark Council - Information request
Our reference: 1740108

Dear Ms Costel,

Re: Your request for information: 1740108

Thank you for your request for information that was received on 3 January
2020 in which you requested:

Please could you inform me how much has been spent so far on the council's
homecare monitoring systems, like CM2000 and EziTracker.

CM2000 Finance Manager module for care at home e-billing:

Spend to date = £124,678

Could you also inform me since when the council began working on
implementing these systems.

The council started to test CM2000 in August 2017, however,it was not
until May 2019 that CM2000 went live.

Please could you also inform me as to how much Southwark Council has spent
on other systems related to homecare, when or if these were withdrawn from
use and from what date the council ceased paying for these systems.

CM2000 e-rota module for community-based reablement service:

Spend to date: £34,000

This response is being provided as a statutory obligation under the
Freedom of Information Act 2000. Please note that under the Privacy and
Electronic Communications (EC Directive) Regulations 2003 Southwark
Council ask not to receive unsolicited marketing communications.

You are free to use the response provided for your own purposes, including
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the permission of the copyright holder. You may apply for permission to
re-use this information by submitting a request to
[1][Southwark Borough Council request email]; you can find details on these arrangements
at [2]http://www.southwark.gov.uk/YourCouncil/.... Detailed advice
about the Reuse of Public Sector Information Regulations (PSI) 2005 is
available from the Office of Public Sector Information at:
[3]http://www.opsi.gov.uk/advice/index.htm.

If you are unhappy with the service you have received in relation to your
request and wish to make an appeal for a review of our decision, please
write to the:

Corporate Freedom of Information Manager
Financial & Information Governance Team (2^nd Floor)
PO BOX 64529
London
SE1P 5LX
Email: [4][Southwark Borough Council request email]

If you are not content with the outcome of your appeal, you may apply
directly to the Information Commissioner for a decision.  Generally, the
Information Commissioner cannot make a decision unless you have first
exhausted our internal appeal procedure and you should contact her within
3 months of the outcome of your internal appeal.

Further information is available through the Information Commissioner at
[5]www.ico.org.uk.

Yours sincerely,

 

David Freeman
Senior Information Officer
[email address]

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References

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1. mailto:[Southwark Borough Council request email]
2. http://www.southwark.gov.uk/YourCouncil/...
3. http://www.opsi.gov.uk/advice/index.htm
4. mailto:[email address]
5. http://www.informationcommissioner.gov.uk/

We don't know whether the most recent response to this request contains information or not – if you are Marie Costel please sign in and let everyone know.