Hoax calls 2009 & 2010 (Q1)
Dear Lothian & Borders Fire Brigade,
This is a request for information submitted in accordance with the provisions of the Freedom of Information (Scotland) Act 2002.
From your records I would like to know the following:
(1) From January 2009 (inclusive) – December 2009 (inclusive) how many hoax* calls did the Fire & Rescue Service received?
(2) From January 2010 (inclusive) – December 2009 (inclusive) how many hoax* calls did the Fire & Rescue Service Receive?
* By hoax I mean calls where there has been a malicious element, i.e. the call was not made in belief there actually was a fire.
If you require clarification please contact me by via the whatdotheyknow.com website as this is a time efficient method. In providing your information I ask that it be provided electronically. If providing attachments please have these in a common format (I.e. Word, excel, pdf etc).
I look forward to hearing from you in due course.
Regards
Michael Traill
Dear Lothian & Borders Fire Brigade,
Question two should actually read:
(2) From January 2010 (inclusive) – March 2010(inclusive) how
many hoax* calls did the Fire & Rescue Service Receive?
Yours faithfully,
Michael Traill
Dear Sir
With reference to your request for information concerning hoax calls and
in particular,
(1) From January 2009 (inclusive) - December 2009 (inclusive) how many
hoax* calls did the Fire & Rescue Service received?
(2) From January 2010 (inclusive) - March 2010 (inclusive) how many hoax*
calls did the Fire & Rescue Service Receive?
* By hoax you meant calls where there has been a malicious element,
i.e. the call was not made in belief there actually was a fire.
The information you request is as follows
01/01/2009 to 31/03/2009 243 (Terian)
01/04/2009 to 31/12/2009 396
01/01/2010 to 31/03/2010 105
The definition of a False Alarm Malicious changed when we moved onto the
Incident Recording System on 01/04/2009 and now reads:
Are calls made with the intention of getting the FRS to attend a
non-existent incident, including deliberate and suspected malicious
intentions.
Where the FRS attends a location believing there to be a fire incident,
but on arrival discovers that no such incident exists, or existed.
If the appliances are `Turned around' by Command & Control before arriving
at the incident - then the incident is not classed as having been attended
and does not need to be reported.
Trusting this is the information you are seeking, if I can be of further
assistance with regard to this request please contact me.
James Napier
Internal Communications Assistant
Corporate Communications
If you are dissatified with this response, you have the right to request
us to review our actions and decisions and may do so by contacting the
Chief Fire Officer through any of the contact methods stated on our
website [1]http://www.lbfire.org.uk.
You must take this action within 40 working days of receipt of this
notice. Full details of your rights in relation to the Freedom of
Information (Scotland) Act 2002 can be obtained from the Scottish
Information Commissioner's website [2]http://www.itspublicknowledge.info.
--
James Napier, Internal Communications Assistant
Central Services - Corporate Communications - Internal
Lothian and Borders Fire and Rescue Service
Tel: 0131 659 7229 | Fax: 0131 229 1514 | Mob:
Email: [3][email address] | Web: [4]http://www.lbfire.org.uk/
DON'T GIVE FIRE A HOME ~ www.dontgivefireahome.com
References
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2. http://www.itspublicknowledge.info/
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4. http://www.lbfire.org.uk/
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