Dear Mr Hanson

 

Your request for information ref. SOT47169

 

Thank you for your request for information about numbers of hoax calls to
emergency services (999).  Your request was received by the Information
Rights Team on 11 November 2015.  This is being dealt with under the terms
of the appropriate Information Rights legislation.

 

In some circumstances we may charge for information.  If there is a charge
we will let you know, as you will have to pay it before we deal with your
request.

 

Some information does not have to be released under this legislation.  We
will check the information you have asked for and send you as much as
possible.  If another person or organisation is named in the information,
we may have to ask their opinion before we decide what we can give you.

 

You should expect to receive a response to your request on or before 09
December 2015 in line with the legislation's 20 working day statutory
deadline.

 

For your information we may publish the response to your request on our
City Council's website, which can be found at the following address:
[1]www.stoke.gov.uk.

 

If you have any queries about this email please do not hesitate to contact
us.

 

Yours sincerely

 

Information Rights Team

 

Information Rights

Floor 2 Civic Centre Glebe Street

Stoke-on-Trent ST4 1HH

City of Stoke-on-Trent 

t 01782 232853, 01782 233020, 01782 233732, 01782 235965

e [2][Stoke on Trent City Council request email]

 

 

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yourself but also the vulnerable people you love. Find out if you’re
eligible to have this free at: www.stoke.gov.uk/flu

dangos adrannau a ddyfynnir

References

Visible links
1. http://www.stoke.gov.uk/
2. mailto:[Stoke on Trent City Council request email]

Dear Mr Hanson

 

Your request for information ref. SOT47169

 

We have now considered your request and unfortunately we do not hold the
information that you have asked for.

 

We do not hold information about calls made to the emergency services
(999). In order for you to establish this information we advise that you
redirect your request to the individual emergency services you require the
information for.

 

If you have any queries about this email, please do not hesitate to
contact us.

 

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to: Information Rights Manager, Customer Feedback and
Information Rights Team, Stoke-on-Trent City Council, Corporate Services,
Corporate Services, Floor 2, Civic Centre, Glebe Street, Stoke-on-Trent,
ST4 1HH or email [Stoke on Trent City Council request email].

 

If, after contacting us, you are not content with the outcome, you may ask
the Information Commissioner for a decision. Generally, the Information
Commissioner cannot make a decision unless you have already used our
appeal procedure. The Information Commissioner can be contacted at: The
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF, tel: 0303 123 1113 or you can visit their website at
[1]www.ico.gov.uk/complaints.aspx.

 

Yours sincerely

 

Information Rights

 

Information Rights

City of Stoke on Trent

Floor 2  Civic Centre Glebe Street Stoke on Trent ST4 1HH

T: 01782 232853, 01782 233020, 01782 233732, 01782 235965

e: [2][Stoke on Trent City Council request email]

 

Request

 

Dear Stoke on Trent City Council,

 

How many hoax calls did the emergency services (calls to 999) receive in
2014 in total?

 

How many hoax calls did the emergency services (calls to 999) receive in
January 2015?

 

How many hoax calls did the emergency services (calls to 999) receive in
February 2015?

 

How many hoax calls did the emergency services (calls to 999) receive in
March 2015?

 

How many hoax calls did the emergency services (calls to 999) receive in
April 2015?

 

How many hoax calls did the emergency services (calls to 999) receive in
May 2015?

 

How many hoax calls did the emergency services (calls to 999) receive in
June 2015?

 

How many hoax calls did the emergency services (calls to 999) receive in
July 2015?

 

How many hoax calls did the emergency services (calls to 999) receive in
August 2015?

 

How many hoax calls did the emergency services (calls to 999) receive in
September 2015?

 

How many hoax calls did the emergency services (calls to 999) receive in
October 2015?

 

Yours faithfully,

 

Charlie Hanson

 

 

Your vote matters, please click on the link to register to vote:
https://www.gov.uk/register-to-vote

Being on the electoral register can boost your credit rating.

Have you had your flu jab yet? Make an appointment now to protect not only
yourself but also the vulnerable people you love. Find out if you’re
eligible to have this free at: www.stoke.gov.uk/flu

dangos adrannau a ddyfynnir

References

Visible links
1. http://www.ico.gov.uk/complaints.aspx
2. mailto:[Stoke on Trent City Council request email]