Dear Mr Fletcher

Please could you narrow your request and provide further direction.

I have run an email search for 'heatwave', this brings up 79gb of emails which I would need to individually read in order to ascertain if they meet your request. For context this equates to 100,000s of emails. If I search for 'heat' it rises considerably.

As an example, I may have emailed a colleague to say "I can't cope with heatwaves". You have specified all email and communications and so the example above would fall into that remit. As it stands, sifting through 79gb of emails would take me approximately two solid months.

Some specific direction would be useful in order for me to fulfil your request, I could assume that you mean strategic decision making, along with the communications sent along the lines of telling the wider business what the plans are.

Thank you in advance

Abigail

dangos adrannau a ddyfynnir

I think that may be sufficient refinement, essentially I know what you’re
looking for so I’ll target my search to that and not include anything
that’s trivial or repetitive.
Thank you
Abigail 

══════════════════════════════════════════════════════════════════════════

From: Gordon Fletcher <[FOI #879386 email]>
Sent: Tuesday, July 19, 2022 7:08:19 AM
To: FOI <[email address]>
Subject: RE: Freedom of Information request - Heatwave.
 
Dear FOI,

Thank you for your quick reply. Apologies my request was probably too
vague as i did not realise there would probably be a lot of emails and
information you hold regarding this.

May i refine it to just ask for copies of plans (such as documents
detailing the plans for the heatwave and measures that will be in place)
and copies of staff briefing emails regarding the heatwave that were sent
out to staff and any other general emails sent to staff to brief and
inform them of the plans and situation.

In regards to the plans and documents and emails and communications i am
interested in both copies of these regarding the impact on your network
and infrastructure and the operation of trains and how you will manage
this as well as copies of these regarding how it could affect employees
and changes to working hours. However you can refine all of this to just
provide me with plans and documents you hold and then also any general
briefing emails sent out to staff briefing them about the situation rather
than providing every email you hold. So hopefully this will bring it
within the limits.

Also if applicable i would also be interested in the general details of
any plans to distribute free bottled water (or any other free supplies
such as fans or ice packs or anything else) to staff and passengers or any
other similar measures to help staff and passengers cope with the heat.

These plans and emails are particularly regarding the 18th (Monday) and
19th (Tuesday) as these are the two worse days of the heatwave and these
are the two days i am interested in most.

If this is still too much let me know and i will try to refine it further.

Yours sincerely,

Gordon Fletcher

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Dear Mr Fletcher

One thing to note - Network Rail are subject to FOI. Bearing in mind that our trains run on their infrastructure you may want to contact them for that info.

I suggest this because we act on instruction when it comes to infrastructure - discussions may be had but decision making in many aspects lies with Network Rail

Kind regards

Abigail

dangos adrannau a ddyfynnir

Dear Mr Fletcher

Apologies you will have had a notification that I responded, but will note the response is not on WDTK

For transparency I missed a redaction and requested this be hidden whilst I fixed my error. It was in relation to employee names, so I'm sure you can understand.

Please see attached for the same documents as before. Your response details some of the attachments in the body of the text but not all.

Kind regards

Abigail

dangos adrannau a ddyfynnir

Copy of email to customers

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