Hatherton Centre, Stafford: CCTV system

Mohammed Ahmed made this Rhyddid Gwybodaeth request to South Staffordshire and Shropshire Healthcare NHS Foundation Trust

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear South Staffordshire and Shropshire Healthcare NHS Foundation Trust,

Hello to you,

Who is responsible for the CCTV security camera in the reception foyer of the Hatherton Centre, Stafford? At the time of writing, there is minimal information as to owns,
manages, or is responsible for, that CCTV system.

best regards to you

Mohammed Ahmed

Please note that as I am - or will soon be - in the process of moving house, please regard the email I am using as my requested "address for correspondence". (8.1.b of the FOI Act)

Thank-you.

Mohammed

Hunter Sean, South Staffordshire and Shropshire Healthcare NHS Foundation Trust

Dear Mohammed Ahmed

I write to acknowledge receipt of your request for information below,
received on 11 October 2010.

Your request is being considered and you will receive a response within
the statutory timescale of 20 working days as defined by the Freedom of
Information Act 2000.

The Act defines a number of exemptions which may prevent release of the
information you have requested. There will be an assessment and if any of
the exemption categories apply then the information will not be released.
You will be informed if this is the case within 20 working days, along
with your rights of appeal.

If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken on whether or not to
release the information to you. You will be informed within 20 working
days if this is the case.

If you have any queries or concerns, please contact me on the number
below. May l ask that you quote the above reference number in all
correspondence.

regards

Sean Hunter
Assistant Service Relations Manager

South Staffordshire & Shropshire Healthcare NHS Foundation Trust

Trust HQ

Mellor House

Corporation Street

Stafford

ST16 3SR

Tel: 01785 221 404

Fax: 01785 221 391

Email: [1][email address]

For confidential information please use NHS Secure Email:
[2][email address] This account is not checked daily - please notify
if urgent message has been sent via NHS.Net

This email is confidential and intended solely for the use of the
individual to whom it is addressed. Any views or opinions presented are
solely those of the author and do not necessarily represent those of South
Staffordshire & Shropshire Healthcare NHS Foundation Trust. If you are not
the intended recipient, be advised that you have received this email in
error and that any use, dissemination, forwarding, printing, or copying of
this email is strictly prohibited. If you have received this email in
error please notify the Health Informatics Service Desk by telephone on
01785 230390.

P Please consider the environment before printing this e-mail

dangos adrannau a ddyfynnir

Hunter Sean, South Staffordshire and Shropshire Healthcare NHS Foundation Trust

Dear Mohammed Ahmed

Further to your email requesting information under the FOI Act 2000,
please below the Trust's response.

The CCTV system at the Hatherton Centre was installed and is maintained by

CAT Security Services

Suite 1

The Woodlands

4 Hallcourt Crescent

Cannock

WS11 3AB

01543 467111

Please do not hesitate to contact me in the first instance if you have any
queries or questions on the Trust's response, however, if you have any
complaint about the handling of your enquiry, please contact:

Jane Landick

Company Secretary

South Staffordshire & Shropshire Healthcare NHS Foundation Trust

Trust Headquarters

St George's Hospital

Corporation Street

Stafford

ST16 3SR

Telephone: 01785 257888; Email: [email address]

You also have a right of appeal to the Information Commissioner at:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 01625 545 700.

Website: [1]www.informationcommissioner.gov.uk

regards

Sean Hunter
Assistant Service Relations Manager

South Staffordshire & Shropshire Healthcare NHS Foundation Trust

Trust HQ

Mellor House

Corporation Street

Stafford

ST16 3SR

Tel: 01785 221 404

Fax: 01785 221 391

Email: [2][email address]

For confidential information please use NHS Secure Email:
[3][email address] This account is not checked daily - please notify
if urgent message has been sent via NHS.Net

This email is confidential and intended solely for the use of the
individual to whom it is addressed. Any views or opinions presented are
solely those of the author and do not necessarily represent those of South
Staffordshire & Shropshire Healthcare NHS Foundation Trust. If you are not
the intended recipient, be advised that you have received this email in
error and that any use, dissemination, forwarding, printing, or copying of
this email is strictly prohibited. If you have received this email in
error please notify the Health Informatics Service Desk by telephone on
01785 230390.

P Please consider the environment before printing this e-mail

dangos adrannau a ddyfynnir

Dear Hunter Sean,

Thank-you, Mr Hunter, I feel sure that CAT Security Services of Cannock do a great job.

Likewise, Messrs Martin Dawes Ltd of Crewe, are _responsible_ for installing and maintaining my
excellent TV & digital recorder rental package, but that information is not sought here.
.
Clearly my badly-formulated question caused some confusion to Ms Landick; so with apologies, let me try again:

Who of South Staffordshire & Shropshire Healthcare NHS Foundation Trust is responsible for having taken the decision to install, keep using, benefit by, the CCTV in the reception of the Hatherton Centre, Stafford?

Who of your hospital's Management is 'responsible' for the use of that CCTV facility, and that CCTV's hard copy, or when to keep or delete that CCTV's hard copy, or deciding when some of that CCTV's hard copy might be relevant to some enquiry, and so on? Surely not the Man from Cat?

Perhaps there's some kind of guide to quote from?

Thank-you

Yours sincerely,

Mohammed Ahmed

Hunter Sean, South Staffordshire and Shropshire Healthcare NHS Foundation Trust

Dear Mohammed Ahmed

I write to acknowledge receipt of your email clarify your request for
information, received on 27 October 2010.

Your request is being considered and you will receive a response within
the statutory timescale of 20 working days as defined by the Freedom of
Information Act 2000.

The Act defines a number of exemptions which may prevent release of the
information you have requested. There will be an assessment and if any of
the exemption categories apply then the information will not be released.
You will be informed if this is the case within 20 working days, along
with your rights of appeal.

If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken on whether or not to
release the information to you. You will be informed within 20 working
days if this is the case.

If you have any queries or concerns, please contact me on the number
below. May l ask that you quote the above reference number in all
correspondence.

regards

Sean Hunter
Assistant Service Relations Manager

South Staffordshire & Shropshire Healthcare NHS Foundation Trust

Trust HQ

Mellor House

Corporation Street

Stafford

ST16 3SR

Tel: 01785 221 404

Fax: 01785 221 391

Email: [1][email address]

For confidential information please use NHS Secure Email:
[2][email address] This account is not checked daily - please notify
if urgent message has been sent via NHS.Net

This email is confidential and intended solely for the use of the
individual to whom it is addressed. Any views or opinions presented are
solely those of the author and do not necessarily represent those of South
Staffordshire & Shropshire Healthcare NHS Foundation Trust. If you are not
the intended recipient, be advised that you have received this email in
error and that any use, dissemination, forwarding, printing, or copying of
this email is strictly prohibited. If you have received this email in
error please notify the Health Informatics Service Desk by telephone on
01785 230390.

P Please consider the environment before printing this e-mail

dangos adrannau a ddyfynnir

Dear Hunter Sean,

Thank-you for your prompt attention.

Yours sincerely,

Mohammed Ahmed

Hunter Sean, South Staffordshire and Shropshire Healthcare NHS Foundation Trust

Dear Mohammed Ahmed

Further to your request for information under FOI Act 2000, regarding CCTV
at the Hatherton Centre.

Please be advised that there is going to be a delay in the Trust provide
you with a response, please accept our apologies for this.

The Trust anticipates to respond by 10 December 2010.

regards

Sean Hunter
Assistant Service Relations Manager

South Staffordshire & Shropshire Healthcare NHS Foundation Trust

Trust HQ

Mellor House

Corporation Street

Stafford

ST16 3SR

Tel: 01785 221 404

Fax: 01785 221 391

Email: [1][email address]

For confidential information please use NHS Secure Email:
[2][email address] This account is not checked daily - please notify
if urgent message has been sent via NHS.Net

This email is confidential and intended solely for the use of the
individual to whom it is addressed. Any views or opinions presented are
solely those of the author and do not necessarily represent those of South
Staffordshire & Shropshire Healthcare NHS Foundation Trust. If you are not
the intended recipient, be advised that you have received this email in
error and that any use, dissemination, forwarding, printing, or copying of
this email is strictly prohibited. If you have received this email in
error please notify the Health Informatics Service Desk by telephone on
01785 230390.

P Please consider the environment before printing this e-mail

References

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Dear Hunter Sean,

Thank-you for that notification.

Yours sincerely,

Mohammed Ahmed

Dear Hunter Sean,

Thank-you, I look forward to your Trust's response by 10th December 2010.

Yours sincerely,

Mohammed Ahmed

Hunter Sean, South Staffordshire and Shropshire Healthcare NHS Foundation Trust

Dear Mohammed Ahmed

Further to your email requesting information under the FOI Act
2000, please find below the Trust's response. Please accept our apologies
for the delay in providing you with a response.

1. The Forensic Directorate Management Team would have made the decision
to install CCTV in the reception area of the Hatherton Centre.

2. Dave Mason, Service Manager, has the day to day responsibility of
management of the CCTV. Decisions about the use of the hard copies or
the making of hard copies, this would depend upon the nature of the
enquiry.

We would be grateful if you take a minute to fill out our Freedom of
Information Customer Survey and let us know about your experience. This
can be accessed by following the link below:

[1]http://www.southstaffsandshropshealthcar...

Please do not hesitate to contact me in the first instance if you have any
queries or questions on the Trust's response, however, if you are
dissatisfied with the handling of your request, you have the right to ask
for an internal review. Internal review requests should be submitted
within two months of the date of receipt of the response to your original
letter and should be addressed to Jane Landick at the address below.
Please remember to quote the reference number above in any future
communications.

Jane Landick

Company Secretary

South Staffordshire & Shropshire Healthcare NHS Foundation Trust

Trust Headquarters

St George's Hospital

Corporation Street

Stafford

ST16 3SR

Telephone: 01785 257888; Email: [2][email address]

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 01625 545 700.

Website: [3]www.ico.gov.uk

Yours sincerely

Sean Hunter
Assistant Service Relations Manager

South Staffordshire & Shropshire Healthcare NHS Foundation Trust

Trust HQ

Mellor House

Corporation Street

Stafford

ST16 3SR

Tel: 01785 221 404

Fax: 01785 221 391

Email: [4][email address]

For confidential information please use NHS Secure Email:
[5][email address] This account is not checked daily - please notify
if urgent message has been sent via NHS.Net

This email is confidential and intended solely for the use of the
individual to whom it is addressed. Any views or opinions presented are
solely those of the author and do not necessarily represent those of South
Staffordshire & Shropshire Healthcare NHS Foundation Trust unless
otherwise explicitly stated. If you are not the intended recipient, be
advised that you have received this email in error and that any use,
dissemination, forwarding, printing, or copying of this email is strictly
prohibited. If you have received this email in error please notify the
Health Informatics Service Desk by telephone on 01785 230390. Please note
that the information contained in this e-mail may be subject to public
disclosure under the Freedom of Information Act 2000. Unless the
information is legally exempt from disclosure, the confidentiality of this
e-mail and your reply cannot be guaranteed.

P Please consider the environment before printing this e-mail

References

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Dear Hunter Sean,

Thanks for all the requested information - worth waiting for.

Yours sincerely,

Mohammed Ahmed