Hard and soft FM provision

Lee Fairhurst made this Rhyddid Gwybodaeth request to Sandwell and West Birmingham Hospitals NHS Trust

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Mae'r ymateb i'r cais hwn yn hwyr iawn. Yn ôl y gyfraith, ym mhob amgylchiad, dylai Sandwell and West Birmingham Hospitals NHS Trust fod wedi ymateb erbyn hyn. (manylion). Gallwch gwyno drwy yn gofyn am adolygiad mewnol.

Dear Sandwell and West Birmingham Hospitals NHS Trust,

Under the Freedom of Information Act, please can you provide the following information:

1. Are any of your sites part of a PFI arrangement? If so, which site and what is the name of the special purpose company (ProjectCo) for the PFI?

2. For all of your sites (both PFI/Non-PFI), please can you outline who provides/delivers Hard Facilities Management services?

3. For all of your sites (both PFI/Non-PFI), please can you outline who provides/delivers the Soft Facilities Management services (if delivered in-house please state this):

a. Cleaning and Domestic Services
b. Patient Catering
c. Retail and staff & Visitor Catering Services
d. Portering and Logistics
e. Non-Emergency Patient Transport
f. FM Helpdesk
g. Hospital Switchboard
h. Security/manned guarding
i. Car Park Management
j. Linen & Laundry Services
k. Waste Management – off-site disposal

4. If these services (both Hard and Soft Facilities Management) are outsourced, please can you outline when these contracts were awarded, for how long, the contract value and when they are due to expire?

Yours faithfully,

Lee Fairhurst


Dear Lee,

Freedom of Information Request F21/0166

Thank you for your freedom of information request received 24.06.2021.

Your request will now be considered in accordance with the Freedom of Information Act 2000. You will receive a response within the statutory timescale of 20 working days after the date of receipt as defined by the Act, subject to the information not being exempt or containing a reference to a third party. In some circumstances we may be unable to achieve this deadline. If this is likely you will be informed and given a revised timescale at the earliest opportunity.

In some cases there may be a fee payable for the retrieval, collation and provision of the information you request. If this is the case you will be informed and the 20 working day timescale will be suspended until we receive payment from you. If you choose not to make payment then your request will remain unanswered.

Some requests may also require either full or partial transference to another public authority in order to answer your query in the fullest possible way. Again, you will be informed if this is the case.
Your request for information may be delayed due to urgent operational responses to dealing with Public Health priorities.

We apologise for any inconvenience this may cause, we do remain committed to responding to your request and will respond as soon as we are able.

Trust's across the country have refocused resources to assist frontline staff to combat Covid-19 during this difficult period. The Trust will not be in a position to respond to certain FOI requests due to the increasing operational pressures.

Please could you confirm whether you still wish to have this processed as an FOI request, in light of the already burdensome situation on the NHS?

Thank you in advance of your support.

Kind regards

Freedom of Information Office
: [Sandwell and West Birmingham Hospitals NHS Trust request email]
+ Trust Headquarters, Health and Wellbeing Centre, Sandwell General
+ Hospital, Lyndon, West Bromwich B71 4HJ

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