Guidance for the Direct Communications Unit

Kacey Montagu made this Rhyddid Gwybodaeth request to Prime Minister's Office

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Roedd y cais yn llwyddiannus.

Dear Prime Minister's Office,

I believe that the Direct Communications Unit at 10 Downing Street is in charge of correspondence sent to the Prime Minister.

I would like to request access to all guidance given to the Direct Communications Unit and its staff members on handling and responding to correspondence addressed to the Prime Minister.

If no single specific policy document or guidance document exists, it may help your search when you consider how newly employed members of the Direct Communications Unit are introduced to their duties - I am sure they will be given some form of written guidance or 'handbook'.

Yours faithfully,

Kacey Montagu

FOI Team Mailbox, Prime Minister's Office


Dear Kacey Montagu 

Thank you for your request for information. Your request was received
on 15/06/2020 and we are considering if it is appropriate to deal with
under the terms of the Freedom of Information Act 2000.

This email is just a short acknowledgement of your request.

When corresponding with the Cabinet Office, you may wish to be aware of
how we treat your personal Information.  This is set out in our personal
information charter, at the following
link: [1]

If you have any queries about this email, please contact the FOI team.
Please remember to quote the reference number above in any future

Yours sincerely,

 Knowledge and Information Management Unit

Cabinet Office

E: [2][Number 10 request email]


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Dear FOI Team Mailbox,

You have not responded within the 20 days outlined in the Freedom of Information Act 2000 to my request of ‘Guidance for the Direct Communications Team’ at Downing Street.

Please respond to my request promptly.

Yours sincerely,

Kacey Montagu

FOI Team Mailbox, Prime Minister's Office

1 Atodiad

Please find attached the reply to your FOI request







FOI Team

Room 405

70 Whitehall,

London, SW1A 2AS

E-mail -[1][Number 10 request email] 


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