Greenwich Road Complaints

The request was successful.

Dear Greenwich Borough Council,

Under the Freedom of Information Act 2000, I’d like to make a request regarding complaints filed against the roads regulated by your authority.

During these time periods:
01/04/2014 - 31/03/2015
01/04/2015 - 31/03/2016
01/04/2016 - 31/03/2017
01/04/2017 - 31/03/2018
01/04/2018 - 31/03/2019

Specifically, I’d like to request data on which roads have had the most complaints filed against them regarding their condition.

If this could include:
The specific roads which receive the most complaints regarding road conditions.
The amount of complaints received regarding condition for each of the roads above.

If I could please receive the data in a spreadsheet format, that would be fantastic. Feel free to get in touch if you require any clarification from myself.

Yours faithfully,

Russ Hunter

foi, Greenwich Borough Council

Dear Mr Hunter

 

Freedom of Information request:  FOI-35591

 

Thank you for your request dated 03 January 2020

 

Your request will be answered by 31 January 2020

 

If you have any queries about this request, please contact me, quoting the
reference number above.

 

Yours sincerely,

 

Jackie Jago

Head of Corporate Services

Corporate Services

Directorate of Communities & Environment

Royal Borough of Greenwich

 

' 020 8921 5044

*   3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ

8 www.royalgreenwich.gov.uk

 

ü Please consider the environment before printing this email

 

 

 

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foi, Greenwich Borough Council

1 Attachment

Dear Mr Hunter

Freedom of Information Request:  FOI 35591

Thank you for your request dated 3^rd January 2020 in which you ask:
Under the Freedom of Information Act 2000, I’d like to make a request
regarding complaints filed against the roads regulated by your authority.

 

During these time periods:

01/04/2014 - 31/03/2015

01/04/2015 - 31/03/2016

01/04/2016 - 31/03/2017

01/04/2017 - 31/03/2018

01/04/2018 - 31/03/2019

 

Specifically, I’d like to request data on which roads have had the most
complaints filed against them regarding their condition.

 

If this could include:

The specific roads which receive the most complaints regarding road
conditions.

The amount of complaints received regarding condition for each of the
roads above.

 

Our response is as follows:

Please find attached a spreadsheet detailing the information you request. 
Each year is shown as a separate tab and the information is sorted by road
so that you can see how many complaints each road received.

If you have any queries about this correspondence, please contact me,
quoting the reference number above.

If you are not satisfied with our response to your request, you can ask
for an Internal Review.  Internal review requests should be submitted
within two months of the date of receipt of the response to your original
request.  If you wish to do this, please contact us, setting out why you
are dissatisfied.

If you are not satisfied with the outcome of the Internal Review, you may
apply directly to the Information Commissioner (ICO) for a decision. 
Generally, the ICO cannot make a decision unless you have exhausted the
Internal Review procedure provided by the Council. You can contact the ICO
by emailing [1][email address], or by post at Customer Contact,
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
SK9 5AF.

 

Yours sincerely,

 

Jackie Jago

Head of Corporate Services

Communities & Environment

Royal Borough of Greenwich

 

' 020 8921 5044

*   3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ

8 [2]www.royalgreenwich.gov.uk

 

ü Please consider the environment before printing this email

 

 

From: Karen Wise On Behalf Of foi
Sent: 03 January 2020 16:14
To: 'Russ Hunter' <[FOI #631512 email]>
Cc: foi <[Greenwich Borough Council request email]>
Subject: FOI-35591: Freedom of Information request - Greenwich Road
Complaints

 

Dear Mr Hunter

 

Freedom of Information request:  FOI-35591

 

Thank you for your request dated 03 January 2020

 

Your request will be answered by 31 January 2020

 

If you have any queries about this request, please contact me, quoting the
reference number above.

 

Yours sincerely,

 

Jackie Jago

Head of Corporate Services

Corporate Services

Directorate of Communities & Environment

Royal Borough of Greenwich

 

' 020 8921 5044

*   3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ

8 www.royalgreenwich.gov.uk

 

ü Please consider the environment before printing this email

 

 

 

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