Graffiti removal polices for bus stops and bus shelters

Mark Pack made this Rhyddid Gwybodaeth request to Transport for London

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Roedd y cais yn rhannol lwyddiannus.

Dear Transport for London,

Can you please tell me what your current policies are for:

(a) Removal of offensive graffiti on bus stops reported to TfL
(b) Removal of offensive graffiti on bus shelters reported to TfL
(c) Removal of non-offensive graffiti on bus stops reported to TfL
(d) Removal of non-offensive graffiti on bus shelters reported to TfL

In particular I would like to know who is responsible for the removal and the expected timescales for them to meet.

If the answer to any of the above is that removal waits for the next normal scheduled cleaning visit, please also let me know what the schedule is for such visits.

Thank you.

Yours faithfully,

Mark Pack

FOI, Transport for London

Dear Mark Pack

 

Our ref: FOI-2710-2122/GH

 

Thank you for your request received by Transport for London (TfL) on 25
February 2022 asking for information about graffiti removal polices for
bus stops and bus shelters.

 

Your request will be considered in accordance with the Freedom of
Information Act 2000 and our information access policy, and we will issue
you with a response by 25 March 2022. We publish a substantial range of
information on our website on subjects including operational performance,
contracts, expenditure, journey data, governance and our financial
performance. This includes data which is frequently asked for in FOI
requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

 

Yours sincerely

 

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

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FOI, Transport for London

1 Atodiad

Dear Mark Pack

 

Our ref: FOI-2710-2122/GH

 

Thank you for your request received by Transport for London (TfL) on 25
February 2022 asking for information about graffiti removal policies for
bus stops and bus shelters.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy. I can
confirm we do hold the information you require.

 

Our cleaning schedules for removal of offensive graffiti is 2 to 4 hours
and this applies to both bus shelters and bus stops.

 

Non-offensive graffiti on bus shelters is not reported for action but will
be removed as part of the next scheduled clean which can vary between 1 to
4 weeks depending on location and severity of graffiti. On bus stops our
planned cleans are annual unless reported due to severity.

 

The cleaning process for both shelters and stops is carried out by our
nominated contractors.

 

If this is not the information you are looking for please feel free to
contact me.

 

Please see the attached information sheet for details of your right to
appeal.

 

Yours sincerely

 

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

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