Good Impressions

The request was partially successful.

Dear Waltham Forest Borough Council,

Can you please advise whether currently you have contract for the provision of services with the company, Good Impressions?

If so, can you advise what services this company provides?

Yours faithfully,

K Donohue

Information Officer | Waltham Forest Council, Waltham Forest Borough Council

Re: "Freedom of Information request - Good Impressions"
Reference: FOI171981539
Date of request: 2020-02-03 08:30:58

Dear k Donohue ,

Thank you for your recent request for information. Your request has been
received and we are dealing with it under the terms of the Freedom of
Information Act (2000), and in line with the Council's policy and
protocols.

In some circumstances a fee may be payable and if that is the case, we
will let you know. A fees notice will be issued to you, and you will be
required to pay before we will proceed to deal with your request.

If you have any queries about this message, please contact us via email
at: [1][email address] or by post at:

The London Borough of Waltham Forest
Town Hall
Forest Road
London
E17 4JF

Please remember to quote the reference number above in any future
communications.

Kind regards,

The Information Officer
The London Borough of Waltham Forest
Town Hall
Forest Road
London
E17 4JF
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References

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Information Officer | Waltham Forest Council, Waltham Forest Borough Council

Re: FOI Response FOI171981539 "Freedom of Information request - Good
Impressions".

Dear k Donohue ,
I refer to your recent request for information under the Freedom of
Information Act 2000 about: Freedom of Information request - Good
Impressions.

I am writing to advise you that following a search of our paper and
electronic records, I have established that this Council does not hold the
information you requested.

We do not currently have a contract for the provision of services with the
company, Good Impressions.

If you are not content with the outcome your complaint, you may apply
directly to the Information Commissioner's Office (ICO) for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
complaints procedure provided by the Council.

Kind regards,

The Information Officer
 
Kind regards,

The Information Officer
The London Borough of Waltham Forest
Town Hall
Forest Road
London
E17 4JF
CONFIDENTIALITY NOTICE: The information contained in this e-mail is
intended only for the addressee(s). It may contain privileged and
confidential information and, if you are not the intended recipient, you
must not read, copy or distribute it, nor take any action in reliance upon
it. If you have received this e-mail in error, please inform the sender as
soon as possible and delete the e-mail from your computer. E-mail may be
corrupted or altered during or after transmission. We accept no
responsibility for changes made to this e-mail after it was sent. Whilst
we take reasonable steps to identify software viruses, any attachments to
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recommend that you carry out your own anti-virus checks before opening any
attachments. Information contained in this e-mail may be subject to public
disclosure under the Freedom of Information Act 2000 or the Environmental
Information Regulations 2004.

Dear Waltham Forest Borough Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Waltham Forest Borough Council's handling of my FOI request 'Good Impressions'.

I have received a response to my FOI request today.

The response suggests that there is no contract with the company Good Impressions.

This information contradicts information previously provided in response to FOI 168898691 on 17/02/2020.

[ GIVE DETAILS ABOUT YOUR COMPLAINT HERE ]

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/g...

Yours faithfully,

K Donohue

London Borough of Waltham Forest, Waltham Forest Borough Council

Dear k,

Your reference number is CU179670524.

Thank you for submission via the Contact Us form.

We acknowledge receipt of your complaint which will be considered under
Stage 1 of the Council’s Corporate Complaints Procedure. This has been
passed on to the appropriate Service for investigation and response.

The Council will respond to you within 20 working days from the date of
receipt, in accordance with our complaints procedure.

Should you require any additional information regarding the Council's
complaint process, please visit the Complaints Page on our
[1]www.walthamforest.gov.uk/content/complaints

All new complaints will initially be dealt with at Stage 1 of our
procedure.

You can check the progress of your issue by logging in to your
[2]MyAccount.

Yours sincerely,
Waltham Forest Council

This email address is not monitored. Please do not reply to this email.

CONFIDENTIALITY NOTICE: The information contained in this e-mail is
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must not read, copy or distribute it, nor take any action in reliance upon
it. If you have received this e-mail in error, please inform the sender as
soon as possible and delete the e-mail from your computer. E-mail may be
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responsibility for changes made to this e-mail after it was sent. Whilst
we take reasonable steps to identify software viruses, any attachments to
this email may contain viruses which our anti-virus software has failed to
identify. No liability is accepted for such viruses, and we therefore
recommend that you carry out your own anti-virus checks before opening any
attachments. Information contained in this e-mail may be subject to public
disclosure under the Freedom of Information Act 2000 or the Environmental
Information Regulations 2004.

References

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2. https://portal.walthamforest.gov.uk/NewM...

Information Officer, Waltham Forest Borough Council

1 Attachment

Dear K Donohue

 

Thank you for your request for an internal review of our response to
FOI171981539.  This has been logged with reference  CU179670524.
Unfortunately there will be a delay with our investigation. Please refer
to the link below for information on your data Privacy rights 
[1]https://walthamforest.gov.uk/content/you...

 

During the COVID-19 pandemic, please be advised that you may encounter
delays to information requests. Council resources are being diverted to
assist front line services during this time.

 

 

Kind Regards

 

Information Officer

 

Customer Service and Business Support Officer| Resident Services

London Borough of Waltham Forest

Telephone: 0208 496 3000

[2]www.walthamforest.gov.uk

 Follow us [3]@wfcouncil

 

 

Our ambition is that everybody in Waltham Forest enjoys a quality life.

 

 

 

CONFIDENTIALITY NOTICE: The information contained in this e-mail is
intended only for the addressee(s). It may contain privileged and
confidential information and, if you are not the intended recipient, you
must not read, copy or distribute it, nor take any action in reliance upon
it. If you have received this e-mail in error, please inform the sender as
soon as possible and delete the e-mail from your computer. E-mail may be
corrupted or altered during or after transmission. We accept no
responsibility for changes made to this e-mail after it was sent. Whilst
we take reasonable steps to identify software viruses, any attachments to
this email may contain viruses which our anti-virus software has failed to
identify. No liability is accepted for such viruses, and we therefore
recommend that you carry out your own anti-virus checks before opening any
attachments. Information contained in this e-mail may be subject to public
disclosure under the Freedom of Information Act 2000 or the Environmental
Information Regulations 2004.

References

Visible links
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2. http://www.walthamforest.gov.uk/
3. http://www.twitter.com/wfcouncil

London Borough of Waltham Forest, Waltham Forest Borough Council

1 Attachment

Dear k,

We have responded to your case with reference number CU179670524.

A response will be emailed to you shortly.  A copy has also been uploaded
to the system. 

Yours sincerely,
Waltham Forest Council

This email address is not monitored. Please do not reply to this email.

CONFIDENTIALITY NOTICE: The information contained in this e-mail is
intended only for the addressee(s). It may contain privileged and
confidential information and, if you are not the intended recipient, you
must not read, copy or distribute it, nor take any action in reliance upon
it. If you have received this e-mail in error, please inform the sender as
soon as possible and delete the e-mail from your computer. E-mail may be
corrupted or altered during or after transmission. We accept no
responsibility for changes made to this e-mail after it was sent. Whilst
we take reasonable steps to identify software viruses, any attachments to
this email may contain viruses which our anti-virus software has failed to
identify. No liability is accepted for such viruses, and we therefore
recommend that you carry out your own anti-virus checks before opening any
attachments. Information contained in this e-mail may be subject to public
disclosure under the Freedom of Information Act 2000 or the Environmental
Information Regulations 2004.

Information Officer, Waltham Forest Borough Council

2 Attachments

Dear K Donohue

 

Please find attached our response to CU179670524, which is your request
for an internal review of our response to FOI171981539.

 

Kind Regards

 

Information Officer

 

Customer Service and Business Support Officer| Resident Services

London Borough of Waltham Forest

Telephone: 0208 496 3000

[1]www.walthamforest.gov.uk

 Follow us [2]@wfcouncil

 

 

Our ambition is that everybody in Waltham Forest enjoys a quality life.

 

 

 

CONFIDENTIALITY NOTICE: The information contained in this e-mail is
intended only for the addressee(s). It may contain privileged and
confidential information and, if you are not the intended recipient, you
must not read, copy or distribute it, nor take any action in reliance upon
it. If you have received this e-mail in error, please inform the sender as
soon as possible and delete the e-mail from your computer. E-mail may be
corrupted or altered during or after transmission. We accept no
responsibility for changes made to this e-mail after it was sent. Whilst
we take reasonable steps to identify software viruses, any attachments to
this email may contain viruses which our anti-virus software has failed to
identify. No liability is accepted for such viruses, and we therefore
recommend that you carry out your own anti-virus checks before opening any
attachments. Information contained in this e-mail may be subject to public
disclosure under the Freedom of Information Act 2000 or the Environmental
Information Regulations 2004.

References

Visible links
1. http://www.walthamforest.gov.uk/
2. http://www.twitter.com/wfcouncil