GLPC Job Evaluation Scheme

Ryedale District Council Nid oedd gan y wybodaeth y gofynnwyd amdani.

Dear Ryedale District Council,

I should like to know the outcome of the GLPC job evaluation assessment for the role of Customer Service Adviser, Contact Centre.

The information I am specifically after:-

 The job score (the figure after all the individual factor scores have been added together)
 Whether your CSAs receive and resolve Revenues & Benefits calls.

I should also like to know whether you have a “Local Conventions” document.

If so, I should like a copy please.

When responding to this request, I would ask you to please be mindful of ICO Decision Notice FS50229617.

Yours faithfully,

Ms A Baker

foi, Ryedale District Council

1 Atodiad

Please find attached an acknowledgement letter in response to your recent
Freedom Of Information request.

 

Freedom of Information

Customer Services

Tel:  01653 600666

[1][Ryedale District Council request email] | [2]www.ryedale.gov.uk

Ryedale District Council | Ryedale House | Malton | North Yorkshire | YO17
7HH

Connect with the Council: [3]Twitter | [4]YouTube | [5]Facebook |
[6]Flickr

 

This Email may contain information which is confidential, legally
privileged and/or copyright.  This Email is intended for the addressee
only.  If you receive this in error, please contact the sender and delete
the material from your computer

 

 

[7]Don't Be A Waster Campaign

Access your council services online, 24 hours a day, 7 days a week at
[8]www.ryedale.gov.uk

This Email, and any attachments, may contain Protected or Restricted
information and is intended solely for the individual to whom it is
addressed. It may contain sensitive or protectively marked material and
should be handled accordingly. If this Email has been misdirected, please
notify the author immediately. If you are not the intended recipient you
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As a public body, the Council may be required to disclose this e-mail (or
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References

Visible links
1. mailto:[Ryedale District Council request email]
2. http://www.ryedale.gov.uk/
3. http://twitter.com/RyedaleDC
4. http://www.youtube.com/user/ryedaledc
5. http://www.facebook.com/RyedaleDC
6. http://www.flickr.com/photos/ryedaledc
7. https://www.ryedale.gov.uk/environment/d...
8. http://www.ryedale.gov.uk/

foi, Ryedale District Council

1 Atodiad

Please find attached the response to your recent Freedom Of Information
request.

 

Freedom of Information

Corporate Services

Tel:  01653 600666

[1][Ryedale District Council request email] | [2]www.ryedale.gov.uk

Ryedale District Council | Ryedale House | Malton | North Yorkshire | YO17
7HH

Connect with the Council: [3]Twitter | [4]YouTube | [5]Facebook |
[6]Flickr

 

This Email may contain information which is confidential, legally
privileged and/or copyright.  This Email is intended for the addressee
only.  If you receive this in error, please contact the sender and delete
the material from your computer

 

 

[7]Don't Be A Waster Campaign

Access your council services online, 24 hours a day, 7 days a week at
[8]www.ryedale.gov.uk

This Email, and any attachments, may contain Protected or Restricted
information and is intended solely for the individual to whom it is
addressed. It may contain sensitive or protectively marked material and
should be handled accordingly. If this Email has been misdirected, please
notify the author immediately. If you are not the intended recipient you
must not disclose, distribute, copy, print or rely on any of the
information contained in it or attached, and all copies must be deleted
immediately. Whilst we take reasonable steps to try to identify any
software viruses, any attachments to this Email may nevertheless contain
viruses which our anti-virus software has failed to identify. You should
therefore carry out your own anti-virus checks before opening any
documents. All GCSx traffic may be subject to recording and / or
monitoring in accordance with relevant legislation.

As a public body, the Council may be required to disclose this e-mail (or
any response to it) under the Freedom of Information Act 2000, unless the
information in it is covered by one of the exemptions in the Act.

References

Visible links
1. mailto:[Ryedale District Council request email]
2. http://www.ryedale.gov.uk/
3. http://twitter.com/RyedaleDC
4. http://www.youtube.com/user/ryedaledc
5. http://www.facebook.com/RyedaleDC
6. http://www.flickr.com/photos/ryedaledc
7. https://www.ryedale.gov.uk/environment/d...
8. http://www.ryedale.gov.uk/