GLPC Job Evaluation Scheme

The request was partially successful.

Dear North Lincolnshire Council,

I should like to know the outcome of the GLPC job evaluation assessment for the role of Customer Service Adviser, Contact Centre.

The information I am specifically after:-

 The job score (the figure after all the individual factor scores have been added together)
 Whether your CSAs receive and resolve Revenues & Benefits calls.

I should also like to know whether you have a “Local Conventions” document.

If so, I should like a copy please.

When responding to this request, I would ask you to please be mindful of ICO Decision Notice FS50229617.

Yours faithfully,

Ms A Baker

InfoRequest, North Lincolnshire Council

2 Attachments

[Subject only] Fw: Notification of submission - Freedom of Information request form - (INF98282157)

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InformationGovernanceTeam, North Lincolnshire Council

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Dear Ms Baker,

 

Thank you for your recent Freedom of Information request to North
Lincolnshire Council, reference number INF98282157. Please find our
Information Disclosure letter attached and if I can be of any more
assistance with regard to this request please let me know.

 

Kind Regards
 

Charlotte Spencer

Information Governance Officer

 

( 01724 297000

* North Lincolnshire Council, Hewson House, Station Road, Brigg, DN20 8XB

 

 

 

 

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