GLPC Job Evaluation Scheme

Ms A Baker made this Rhyddid Gwybodaeth request to Wiltshire Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Mae'r ymateb i'r cais hwn yn hwyr iawn. Yn ôl y gyfraith, ym mhob amgylchiad, dylai Wiltshire Council fod wedi ymateb erbyn hyn. (manylion). Gallwch gwyno drwy yn gofyn am adolygiad mewnol.

Dear Wiltshire Council,

I should like to know the outcome of the GLPC job evaluation assessment for the role of Customer Service Adviser, Contact Centre.

The information I am specifically after:-

 The job score (the figure after all the individual factor scores have been added together)
 Whether your CSAs receive and resolve Revenues & Benefits calls.

I should also like to know whether you have a “Local Conventions” document.

If so, I should like a copy please.

When responding to this request, I would ask you to please be mindful of ICO Decision Notice FS50229617.

Yours faithfully,

Ms A Baker

FOI, Wiltshire Council

Dear Madam,

Thank you for your request for information dated 24 November 2018.

Your request is being handled under the provisions of the Freedom of Information Act 2000.

Your request will now be considered and you will receive a response within the statutory timescale of 20 working days as defined within the legislation which means you will hear from us on or before 27 December 2018

Yours sincerely

Wiltshire Council
Corporate Services & Digital
Information Governance
County Hall – 1st Floor,
Wiltshire, BA14 8JN

Email: [Wiltshire Council request email]

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FOI, Wiltshire Council

1 Atodiad

Dear Madam,
Please see response attached.
Kind Regards,
Miss Sukhvir Kaur

Sukhvir Kaur
Information Governance Officer

Wiltshire Council
Corporate Services & Digital
Information Governance

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