Further Infomation about how the CQC handles Safeguarding Alerts & Concerns

Steven King made this Rhyddid Gwybodaeth request to Care Quality Commission

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear Russell Wynn, Senior Information Access Officer, Legal Services and Information Rights,Care Quality Commission,
Thank you for supplying me in the last few days with a copy of ' Guidance for CQC Staff - Safeguarding Alerts and Concerns '. Having read the document, where it states it should be read in conjunction with 'Tools for the Job ' as described on page 31 of the document you sent me, I am not able to access these as they are only on your Intranet system it appears ? Would you please be kind enough to supply me with these too please, and ALSO supply them in paper form to my home address please (which is shown within my contacts with the CQC under the reference number indicated in my earlier request to you?
Thank you again for your assistance,

Yours faithfully,

Steven King

Information Access, Care Quality Commission

11 November 2013

 

Our Ref: CQC IAT 2013 1097

 

This request is being coordinated by: Amy Hancock, Telephone No: 0191 233
3602

 

Dear Mr King

 

We write to acknowledge receipt of your request for information dated 09
November 2013, which CQC received on 11 November 2013.

 

Your request is as follows:

 

“Thank you for supplying me in the last few days  with a copy of '
Guidance for CQC Staff - Safeguarding Alerts and Concerns '. Having read
the document, where it states it should be read in conjunction with 'Tools
for the Job ' as described on page 31 of the document you sent me, I am
not able to access these as they are only on your Intranet system it
appears ? Would you please be kind enough to supply me with these too
please, and ALSO supply them in paper form to my home address please
(which is shown within my contacts with the CQC under the reference number
indicated in my earlier request to you?”

 

We can confirm that your request is now being processed in accordance with
the Freedom of Information Act 2000.

 

CQC will respond to you as soon as possible, but in any event, within the
statutory timescale of 20 working days from the date we received your
request as outlined by the Act.

 

You can therefore expect a response by close of business on 9 December
2013 respectively, subject to the information not being exempt from
disclosure or containing reference to third party individuals. Should this
occur, you will be notified accordingly when we write to you next.

 

In certain circumstances CQC may be unable to provide the information
within statutory timescale. We will then inform you of the revised
timescale prior to the deadline.

 

If you have any queries please do not hesitate to contact the team, on the
telephone number provided, quoting our reference number.

 

Yours sincerely

 

 

Amy E Hancock

 

Information Access Officer

Governance and Legal Services

Care Quality Commission

Floor 7, Citygate

Gallowgate

Newcastle Upon Tyne

NE1 4PA

 

Tel: 0191 233 3602

Fax: 01484 772 992

 

E-mail: [1][email address]

 

**************************************************************

Statutory requests for information made pursuant to access to information
legislation, such as the Data Protection Act 1998 and the Freedom of
Information Act 2000, should be sent to [2][CQC request email]

 

dangos adrannau a ddyfynnir

References

Visible links
1. mailto:[email address]
2. mailto:[CQC request email]
mailto:[CQC request email]

Information Access, Care Quality Commission

8 Atodiad

28 November 2013

 

Our Ref: CQC IAT 2013 1097

 

Dear Mr King

 

We are writing in response to your correspondence dated 07 November 2013
in which you made a request for information in accordance with the Freedom
of Information Act 2000 (FOIA).

 

The Information Access team has now processed your request and we are
pleased to attach our response in relation to your request.

 

As requested, we have also posted a copy of our response to your home
address.

 

CQC will always endeavour to provide the highest quality responses to
requests for information and seek to provide responses that are as helpful
as possible. We would therefore appreciate it if you can take some time to
complete our online feedback form by visiting the following website:

 

[1]https://webdataforms.cqc.org.uk/Checkbox...

 

The information you provide will be held securely and only used for the
purposes of improving the Information Rights service that CQC provide.

 

If you have any queries please do not hesitate to contact the team, on the
telephone number provided, quoting our reference number.

 

Yours sincerely

 

 

Amy E Hancock

 

Information Access Officer

Governance and Legal Services

Care Quality Commission

Floor 7, Citygate

Gallowgate

Newcastle Upon Tyne

NE1 4PA

 

Tel: 0191 233 3602

Fax: 01484 772 992

 

E-mail: [2][email address]

 

**************************************************************

Statutory requests for information made pursuant to access to information
legislation, such as the Data Protection Act 1998 and the Freedom of
Information Act 2000, should be sent to [3][CQC request email]

 

dangos adrannau a ddyfynnir

References

Visible links
1. https://webdataforms.cqc.org.uk/Checkbox...
https://webdataforms.cqc.org.uk/Checkbox...
2. mailto:[email address]
3. mailto:[CQC request email]
mailto:[CQC request email]

Dear Amy E Hancock,Information Access Officer, Governance and Legal Services, CQC,
Thank you for your response in respect of CQC IAT 2013 1097 - but I thought I should inform you the copy of your response in paper form has yet to arrive . Thank you for the information you provided here,

Yours sincerely,

Steven King

Hancock, Amy E (GLS), Care Quality Commission

Dear Mr King

Please can you inform us whether you received the copy of our response to Information Request CQC IAT 2013 1097 that we posted to you on 28 November 2013? If you wish for us to send this again we can do so, however, we would require you to confirm your postal address by emailing it to the Information Access mailbox:

[email address]

Kind regards
Amy

Amy E Hancock

Information Access Officer
Governance and Legal Services
Care Quality Commission
Floor 7, Citygate
Gallowgate
Newcastle Upon Tyne
NE1 4PA

Tel: 0191 233 3602
Fax: 01484 772 992

E-mail: [email address]

**************************************************************
Statutory requests for information made pursuant to access to information legislation, such as the Data Protection Act 1998 and the Freedom of Information Act 2000, should be sent to [CQC request email]

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