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Friend temp staying has not advised dvla of new address traffic fines coming here

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Dear Driver and Vehicle Licensing Agency,

A friend staying at my house had updated her car and drivers details to my address. She has moved out and I do have her forwarding address but we are no longer in contact. Fines are now coming to my address. Should I return to sender? Can I ask that you investigate so that she updates her details?

Yours faithfully,

Robert

FOI, Driver and Vehicle Licensing Agency

Dear Robert

Thank you for your email unfortunately this is not a request for recorded information, as this is a general enquiry I have forwarded your email to our Customer Relation team who will contact you directly. If you have any further enquiries please use following link: https://www.gov.uk/contact-the-dvla or call 0300 790 6801 for Driving Licence enquires or 0300 790 6802 for Vehicle enquires.

Regards

Freedom of Information Team
Strategy, Policy and Communications Directorate
DVLA | Swansea | SA6 7JL

‘We can always spot an untaxed car.  Tax it or lose it. Go to www.gov.uk/vehicletax’.

show quoted sections

DVLA Contact Centre, Driver and Vehicle Licensing Agency

Dear Mr Robert,

Thank you for your enquiry received on 4/5/2022.
Your case reference number is 06950369.

We appreciate that you have taken the time to contact us in relation to
this matter.?

I am sorry to learn that you have received correspondence for a vehicle of
which you have never owned.

So that we may investigate and remove your address from our records for
this vehicle, I will need to set a case to look into this for you.

You will need to supply the below information as soon as possible by
replying to this email. 

- vehicle registration number*
- your full name and address
- make & model of the vehicle concerned (if known)

If you have received a V5C Registration Certificate for the vehicle, this
should be returned destroyed.

*If however you do not know the vehicle registration number, you will need
to write to us instead as we will be unable to set up a case if this is
not available.

Please write to:

Keeper Team
DVLA
Swansea
SA99 1ZZ

Please include the above information on the letter as well as a brief
explanation of the current situation.

You can now check the earliest dates our departments are currently working
on, and for any updates on our services by
visiting [1]www.gov.uk/guidance/dvla-coronavirus-covid-19-update

We’re working hard to process transactions and answer your enquiries as
quickly as possible.

Any statutory notices that you receive for the vehicle should be returned
to the issuing authority giving what details you can for the vehicle. Only
the issuing authority are in a position to make a decision based on the
evidence you provide.

I trust this is of assistance.

Do not reply to this email. If you wish to contact us again about this
response then please use our [2]reply form link or copy and paste the
following URL in to your browser:

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Best Regards
J Davies

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