Freedom of Information request - Staff Counselling Services and Occupational Health Referrals

Nicky Michaels made this Rhyddid Gwybodaeth request to Glyndŵr University

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear Glyndŵr University,

Under the Freedom of Information Act 2000, could you please provide me with the following information:


1. The total number of staff that accessed University counselling and mental health services in the last eight academic years (please present in a table showing figures for each academic year and breakdown by category (e.g. anxiety, bereavement loss, work-related etc...))

a) How many were academic staff?
b) How many were professional services staff?
c) How many were male?
d) How many were female?

2. Where data are available in the last eight years, please detail what was the average wait time for a staff member applying to see a counsellor to seeing a counsellor?


3. During the last eight academic years how many staff members were referred to Occupational Health (please highlight whether these were self-referrals, management referrals, or referrals falling into different categories)?

a) How many were academic staff?
b) How many were professional services staff?
c) How many were male?
d) How many were female?

4. How many staff members are currently on the waiting list to see Occupational Health?

If the decision is made to withhold some of this data using exemptions in the Data Protection Act, please inform me of that fact and cite the exemptions used.

If you need any clarification then please do not hesitate to contact me. If some parts of this request are easier to answer than others, I would ask that you release the available data as soon as possible.

I would be grateful if you could confirm in writing that you have received this request, and I look forward to hearing from you within the 20 working day statutory time period.

Yours faithfully,

Nicky Michaels

Freedom of Information, Glyndŵr University

Ref: 109_michaels_counselling occ health staff

Dear Nicky
I acknowledge your request for information received on 17 July 2017.
Your request is being considered and you will receive the information requested within the statutory timescale of 20 working days as defined by the Freedom of Information Act 2000, subject to the information not being exempt or containing a reference to a third party.
For your information, the Act defines a number of exemptions which may prevent release of the information you have requested. There will be an assessment and if any of the exemption categories apply then the information will not be released. You will be informed if this is the case, including your rights of appeal.
If the information you request contains reference to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you. You will be informed if this is the case.
There may be a fee payable for this information. This will be considered and you will be informed if a fee is payable. In this event the fee must be paid before the information is processed and released. The 20 working day time limit for responses is suspended until receipt of the payment.
If you have any queries or concerns then please contact the Freedom of Information Officer, Glyndwr University, Plas Coch, Mold Road, WREXHAM LL11 2AW or e-mail [Glyndwr University request email] or by phone 01978 290666.
Further information is also available from the Information Commissioner at:
Information Commissioner's Office
Wycliffe House
Water Lane
Telephone: 01625 545 700

dangos adrannau a ddyfynnir

Freedom of Information, Glyndŵr University

1 Atodiad

Dear Nicky,

With reference to your Freedom of Information Act request of 17th July 2017, please find attached our response.

Yours sincerely

Freedom of Information
Prifysgol Glyndŵr Wrecsam
Glyndŵr University Wrexham

Ffordd yr Wyddgrug, Wrecsam, Cymru. LL11 2AW
Mold Road, Wrexham, Wales.  LL11 2AW
+44(0) 1978 290666

Dear Freedom of Information,
Thank you so much. The presentation of information is brilliant.
Yours sincerely,

Nicky Michaels