Freedom of Information Request about the toilet facilities in London

Roedd y cais yn llwyddiannus.

Dear Royal Borough of Kensington and Chelsea,

I am writing for a formal request of information under the Freedom of Information Act 2000 (FOIA 2000), regarding the toilet facilities in the boroughs of London. Please provide me details of the following questions:

1. How many public toilets are available in your council’s borough?
2. How much did your council spend in maintenance of the public toilets, cleaners etc, during the last financial year 2018/2019?
3. Does your council pay to Transport for London for the toilet services? If yes, how much was this last financial year 2018/2019?
4. How many toilets are out of service in your borough?
5. How many reports for antisocial behaviors have been made during last year, that happened on toilets, and how many toilets have been closed for antisocial behavior or vandalism?

Please give me an accurate answer, in a spreadsheet format, NOT TEXT or PDF, as I need to analyze the data’s.

Yours faithfully,

Santino Pani

Royal Borough of Kensington and Chelsea

Information request
Our reference: 2423145

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Dear Mr Pani
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 2 December
2019 concerning:
 
I am writing for a formal request of information under the Freedom of
Information Act 2000 (FOIA 2000), regarding the toilet facilities in the
boroughs of London. Please provide me details of the following questions:

1. How many public toilets are available in your council's borough?
2. How much did your council spend in maintenance of the public toilets,
cleaners etc, during the last financial year 2018/2019?
3. Does your council pay to Transport for London for the toilet services?
If yes, how much was this last financial year 2018/2019?
4. How many toilets are out of service in your borough?
5. How many reports for antisocial behaviors have been made during last
year, that happened on toilets, and how many toilets have been closed for
antisocial behavior or vandalism?
Please give me an accurate answer, in a spreadsheet format, NOT TEXT or
PDF, as I need to analyze the data's.
 
 
We are dealing with your request under the Freedom of Information Act
2000 and we aim to send a response by 2 January 2020.
 
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your rights to request an internal review and
to complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 
Yours sincerely
 
 
Information Management Team
 
NOTE: Please do not edit the subject line when replying to this email.
 

Royal Borough of Kensington and Chelsea

Information request
Our reference: 2421047
Your reference: [FOI #624560 email]

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Dear Mr. Pani
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 1 December
2019 concerning:
 
I am writing for a formal request of information under the Freedom of
Information Act 2000 (FOIA 2000), regarding the toilet facilities in the
boroughs of London. Please provide me details of the following questions:

1. How many public toilets are available in your council's borough?
2. How much did your council spend in maintenance of the public toilets,
cleaners etc, during the last financial year 2018/2019?
3. Does your council pay to Transport for London for the toilet services?
If yes, how much was this last financial year 2018/2019?
4. How many toilets are out of service in your borough?
5. How many reports for antisocial behaviors have been made during last
year, that happened on toilets, and how many toilets have been closed for
antisocial behavior or vandalism?

Please give me an accurate answer, in a spreadsheet format, NOT TEXT or
PDF, as I need to analyze the data's.
 
 
We are dealing with your request under the Freedom of Information Act
2000 and we aim to send a response by 31 December 2019.
 
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your rights to request an internal review and
to complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 
Yours sincerely,
 
 
Information Management Team
 
NOTE: Please do not edit the subject line when replying to this email.
 

Royal Borough of Kensington and Chelsea

2 Atodiad

Information request
Our reference: 2423145

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Dear Mr Pani
 
Thank you for your request for information received on 2 December 2019.
 
Please find attached our response to your request.
 

If you are dissatisfied with your response please send your Internal
Review request to the email address below

[1][RBKC request email]

 
Yours sincerely
 
 
Information Management Team
 
NOTE: Please do not edit the subject line when replying to this email.
 

References

Visible links
1. mailto:[RBKC request email]

Dear Royal Borough of Kensington and Chelsea,

Thank you very much for your quick answer.

On the question 2 (". How much did your council spend in maintenance of the public toilets, cleaners etc., during the last financial year 2018/2019") I am strugling to undestand your response, as I find strange that the council does not have a separate report for the toilets maintenance.
Can I have a copy of report for the overall services costs between 2018/2019?

The other questions are very clear and satisfactory, although I asked you to have a CSV file instead of a PDF.
So please provide me a CSV or xlsx file for the question I have now asked. Thank you.

Yours sincerely,

Santino Pani

Royal Borough of Kensington and Chelsea

1 Atodiad

Dear Mr Pani,
 
Please see attached in relation to your questions below.
 
Kind regards,
 
Information Management Team

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Dear Royal Borough of Kensington and Chelsea,

Thank you very much for your quick answer.

On the question 2 (". How much did your council spend in maintenance of
the public toilets, cleaners etc., during the last financial year
2018/2019") I am strugling to undestand your response, as I find strange
that the council does not have a separate report for the toilets
maintenance.
Can I have a copy of report for the overall services costs between
2018/2019?

The other questions are very clear and satisfactory, although I asked you
to have a CSV file instead of a PDF.
So please provide me a CSV or xlsx file for the question I have now asked.
Thank you.

Yours sincerely,

Santino Pani

dangos adrannau a ddyfynnir

Dear Royal Borough of Kensington and Chelsea,

Thank you very much for the response. I appreciate that now you answered satisfactory to all my questions.
About the format, still there is a mistake on how you provide the response. A spreadsheet has the purpose to analyse data, so each cell should contain only a specific data (number or text). The way of writing the data and comments on the same cells, as you provided, becomes useless for the purpose of a XLSX or CSV file.

Anyway, this is just a comment to encourage you to improve your service. I can now close the request.

Thank for your cooperation

Santino Pani