Dear Rebecca Brown

Thank you for your request for information regarding contact details which
we received on 8 August 2018. We have dealt with this as a Freedom of
Information request and I attach a leaflet containing further information
about both your rights and our obligations under this legislation.

We are able to provide the following response:

Information requested Our Response
I was just hoping to make a 1. Security Manager
general enquiry. I was
wondering would it be  
possible to find out who the
best person/people to 2. Information Governance Manager
contact is in the following
areas:  

1)            Information The Trust provides only central contact
Security details: Email:
[1][South Western Ambulance Service NHS Foundation Trust request email] Telephone: 
2)            Data 01392 261500.
Protection
 
 
In a previous case, the Information Tribunal
have ruled that direct telephone and e-mail
contacts for staff, other than those who are
a published public point of contact, are
exempt from disclosure under section 36 of
the Freedom of Information Act 2000 (where it
would be prejudicial to the effective conduct
of public affairs). This was due to the
interference that it would cause for staff if
their direct contact details were publicly
available and the impact this would have on
their ability to carry out their duties
effectively.

[2]Please see EA/2006/0027, paragraph 88, for
the full ruling in this respect.

Please feel free to contact me if you require further clarification of the
information provided, or to discuss any aspect of the way in which we have
responded to your request.   However, if you are dissatisfied with our
response, you also have the right to make use of the following complaints
procedures:

·         In the first instance you may write to the Chief Executive of
this Trust

Mr Ken Wenman

South Western Ambulance Service NHS Foundation Trust

Abbey Court

Eagle Way

Exeter  EX2 7HY

Mr Wenman will then either make arrangements for your complaint to be
reviewed and for the outcome to be communicated to you, or will convene a
panel of Trust Directors to consider an appeal against a decision to
withhold information.

·         If you are unhappy with the response to your complaint, or
findings of the Panel, you can write to the Information Commissioner at:

Information Commissioner’s Office,

Wycliffe House,

Water Lane,                                 

Wilmslow,

Cheshire.  SK9 5AF

Tel: 01625 545 700

Fax: 01625 524 510

Regards

Kate Minett | Acting Assistant Information Governance Manager

South Western Ambulance Service NHS Foundation Trust

[3]cid:[email address]

Direct Line 01392 453 872

Web [4]www.swast.nhs.uk

E-Mail [5][email address]

Abbey Court, Eagle Way, Exeter EX2 7HY

References

Visible links
1. mailto:[South Western Ambulance Service NHS Foundation Trust request email]
2. http://www.informationtribunal.gov.uk/DB...
4. http://www.swast.nhs.uk/
5. mailto:[email address]

Dear Rebecca Brown

Further to my email below, I am aware that our standard response template
can appear strangely on the What Do They Know website. I therefore attach
a pdf version of our response for reference.

Kind regards

Kate Minett | Acting Assistant Information Governance Manager

South Western Ambulance Service NHS Foundation Trust

[1]cid:[email address]

Direct Line 01392 453 872

Web [2]www.swast.nhs.uk

E-Mail [3][email address]

Abbey Court, Eagle Way, Exeter EX2 7HY

From: Information Governance
Sent: 21 August 2018 15:53
To: '[FOI #508412 email]'
Subject: FOI 2740 - Freedom of Information Request Acknowledgement and
response

Dear Rebecca Brown

Thank you for your request for information regarding contact details which
we received on 8 August 2018. We have dealt with this as a Freedom of
Information request and I attach a leaflet containing further information
about both your rights and our obligations under this legislation.

We are able to provide the following response:

Information requested Our Response
I was just hoping to make a 1. Security Manager
general enquiry. I was
wondering would it be  
possible to find out who the
best person/people to 2. Information Governance Manager
contact is in the following
areas:  

1)            Information The Trust provides only central contact
Security details: Email:
[4][South Western Ambulance Service NHS Foundation Trust request email] Telephone: 
2)            Data 01392 261500.
Protection
 
 
In a previous case, the Information Tribunal
have ruled that direct telephone and e-mail
contacts for staff, other than those who are
a published public point of contact, are
exempt from disclosure under section 36 of
the Freedom of Information Act 2000 (where it
would be prejudicial to the effective conduct
of public affairs). This was due to the
interference that it would cause for staff if
their direct contact details were publicly
available and the impact this would have on
their ability to carry out their duties
effectively.

[5]Please see EA/2006/0027, paragraph 88, for
the full ruling in this respect.

Please feel free to contact me if you require further clarification of the
information provided, or to discuss any aspect of the way in which we have
responded to your request.   However, if you are dissatisfied with our
response, you also have the right to make use of the following complaints
procedures:

·         In the first instance you may write to the Chief Executive of
this Trust

Mr Ken Wenman

South Western Ambulance Service NHS Foundation Trust

Abbey Court

Eagle Way

Exeter  EX2 7HY

Mr Wenman will then either make arrangements for your complaint to be
reviewed and for the outcome to be communicated to you, or will convene a
panel of Trust Directors to consider an appeal against a decision to
withhold information.

·         If you are unhappy with the response to your complaint, or
findings of the Panel, you can write to the Information Commissioner at:

Information Commissioner’s Office,

Wycliffe House,

Water Lane,                                 

Wilmslow,

Cheshire.  SK9 5AF

Tel: 01625 545 700

Fax: 01625 524 510

Regards

Kate Minett | Acting Assistant Information Governance Manager

South Western Ambulance Service NHS Foundation Trust

[6]cid:[email address]

Direct Line 01392 453 872

Web [7]www.swast.nhs.uk

E-Mail [8][email address]

Abbey Court, Eagle Way, Exeter EX2 7HY

References

Visible links
2. http://www.swast.nhs.uk/
3. mailto:[email address]
4. mailto:[South Western Ambulance Service NHS Foundation Trust request email]
5. http://www.informationtribunal.gov.uk/DB...
7. http://www.swast.nhs.uk/
8. mailto:[email address]