Freedom of Information

Roedd y cais yn llwyddiannus.

Dear Glasgow Caledonian University,

Please can you provide the following information?

1 - Please advise the total spend on recruitment agencies in the last 12 months?
2 - Please advise what the temporary agency spend for admin, call centre, data processing and clerical roles in the last 12 months?
3 - Please advise what the temporary agency spend for roles such as warehouse, catering and cleaners in the last 12 months?
4 - Please advise what the permanent agency spend has been in the last 12 months?
5 - Which recruitment agencies have you used in the last 12 months for admin, call centre, data processing , clerical, warehouse, catering and cleaners?
6 - Which framework agreements do you use for agencies? ie APUK, Crown Commercial Services?
7 - What process do recruitment agencies have to follow to be given jobs to work on?
8 - Who is responsible for engaging new recruitment agencies?

Yours faithfully,

Kirsty Duffin

Freedom of Information Enquiries,

Dear Kirsty

Glasgow Caledonian University has received your request for information. The University is currently processing this and will get back to you as soon as possible. It will be responded to under the Freedom of Information (Scotland) Act 2002.

Yours sincerely


Katie Malone | Administrative Assistant
Department of Governance
Glasgow Caledonian University, Cowcaddens Road, Glasgow G4 0BA.
Email [email address]
Phone: 0141 331 3685

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Freedom of Information Enquiries,

2 Atodiad

Dear Ms Duffin
I refer to your request for information below.

The information which you have requested is attached.

Please find attached a review notice setting out the steps you may take if you are not satisfied with the response provided to your request.

If there are any questions in relation to this request, please contact the University at [email address]

Yours sincerely

Hazel Lauder

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