Free Ptrescriptions for Universal Credit claimants

Sarah Conner made this Rhyddid Gwybodaeth request to NHS Improvement

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

NHS Improvement Nid oedd gan y wybodaeth y gofynnwyd amdani.

Dear NHS Improvement,
At present, the NHS prescriptions do not accommodate a box for claimants of Universal Credit.
Can you tell me what box a Universal Credit claimant is supposed to tick in order to get a free prescription when they move from JSA to UC?
Could you also tell me on what date, if any, the prescription will include the UC claimant on the prescription?
Is there any way these people on low incomes can claim back the fine they might already have paid or have to pay?

Yours faithfully,

Sarah Conner

Dear Ms Conner,

 

Thank you for your email dated 30 July 2018 which we will be treating as
an enquiry as opposed to a request for information under the Freedom of
Information Act.

 

NHS Improvement is responsible for overseeing foundation trusts and NHS
trusts, as well as independent providers that provide NHS-funded care. We
offer the support these providers need to give patients consistently safe,
high quality, compassionate care within local health systems that are
financially sustainable.

 

Unfortunately, we do not hold the information you require. However, we
believe NHS England are best placed to assist you with your enquiry.  Its
contact details can be found [1]here.

 

I am sorry that on this occasion we cannot be of any additional help.

 

 

 

Please let us know what you thought of this response by completing the
following short [2]survey – to help us improve our service.

 

Kind regards,

 

Jemima

 

Jemima Sundram| Enquiries, Complaints & Whistleblowing Officer

 

 

T 020 3747 0694 | 

E [3][email address] | W [4]improvement.nhs.uk

Wellington House, 133-155 Waterloo Road, London SE1 8UG

 

NHS Improvement

 

Follow us on: [5]Twitter | [6]LinkedIn

 

NHS Improvement is responsible for overseeing foundation trusts, NHS
trusts and independent providers. We offer the support these providers
need to give patients consistently safe, high quality, compassionate care
within local health systems that are financially sustainable. By holding
providers to account and, where necessary, intervening, we help the NHS to
meet its short-term challenges and secure its future.

 

NHS Improvement is the operational name for the organisation that brings
together Monitor, NHS Trust Development Authority, Patient Safety, the
National Reporting and Learning System, the Advancing Change team and the
Intensive Support Teams.

dangos adrannau a ddyfynnir

 

 

 

 

 

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Dear enquiries,

The is a request for information, NOT AN ENQUIRY!
Prescriptions do not have a box for claimants on universal credit so tell me what box they are supposed to tick as JSA is now part of UC?
People are being fined for ticking JSA when they move over to UC
. So now I also want to know if people on JSA/ESA will be reimbursed if they had such a fine imposed on them?

Yours sincerely,

Sarah Conner

enquiries,

Thank you for your email. Please accept this automated response as
acknowledgement that we have received your email. Please do not reply to
this specific email. We will reply to you within 18 working days.

 

Please note, if you have copied NHS Improvement into the email you have
sent us, rather than sending it directly to us, we will not reply to your
email, but we will retain any information relevant to our role. You can
find out more about our role on our website, [1]www.improvement.nhs.uk.

 

If your email is a request under the Freedom of Information Act 2000,
please re-send it to [2][email address] and we will respond within 20
working days of receipt.

 

 

NHS Improvement

 

[3]www.improvement.nhs.uk
Wellington House, 133-155 Waterloo Road. London SE1 8UG

 

Follow us on: [4]Twitter | [5]LinkedIn

NHS Improvement is responsible for overseeing foundation trusts, NHS
trusts and independent providers. We offer the support these providers
need to give patients consistently safe, high quality, compassionate care
within local health systems that are financially sustainable. By holding
providers to account and, where necessary, intervening, we help the NHS to
meet its short-term challenges and secure its future.

 

NHS Improvement is the operational name for the organisation that brings
together Monitor, NHS Trust Development Authority, Patient Safety, the
National Reporting and Learning System, the Advancing Change team and the
Intensive Support Teams.

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enquiries,

1 Atodiad

Dear Ms Conner,

 

Thank you for your email dated 23 August. I am sorry our initial response
failed to provide you with answers to your questions, but these matters do
not fall within NHSI’s remit.

 

I understand that the NHS Business Services Authority (NHSBSA) is working
with the Department of Health and Social Care (DHSC) on these matters. The
[1]NHSBA’s website says that it is working with DHSC to review the patient
declaration on the FP10 prescription form. It further says that:

 

“A box for Universal Credit will be added to the form at the same time as
other improvements are made. Major system and software updates will be
needed across the NHS for the re-designed form to be used and processed,
so we expect that the new version will not be available until at least
December 2018.

Until the updated form is available, Universal Credit claimants who are
entitled to free prescriptions must tick the ‘income-based Jobseeker’s
Allowance’ box.”

 

I am afraid it is not within our remit to confirm whether individuals who
have had a fine imposed on them will be reimbursed, however, an individual
can challenge a penalty notice with NHSBSA. Information about doing so can
be found [2]here.

 

I hope this information is of help.

 

Kind regards

 

 

Claire Upton | Enquiries Manager

T 020 3747 0900
E [3][email address] | W [4]improvement.nhs.uk
Wellington House, 133-155 Waterloo Road, London, SE1 8UG

NHS Improvement

 

Follow us on: [5]Twitter | [6]LinkedIn

 

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[7]cid:image003.png@01D3DC78.CE3B37D0

 

We support providers to give patients safe, high quality, compassionate
care within local health systems that are financially sustainable.

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