Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywGlen Charles mewngofnodwch a gadael i bawb wybod.

FOI Request – Printing / Mailing / Email / IT Services

We're waiting for Glen Charles to read a recent response and update the status.

Dear Chorley Borough Council,

1. Do you provide a centralised printing and / or reprographics service?
a. Who are the current suppliers of production digital printing systems? (this does not include office MFD systems)
b. Can you provide details of make / model of the equipment and when it was installed?
c. Can you provide the last 3 years approximate costs for the supply of digital printing equipment and indicate when the contract is to expire?
d. If you outsource this function in whole or in part, please indicate who is the current supplier/s are, annual spend for the last 3 years, and when the contract is due to expire. (This does not include ad-hoc print requests)
e. Can you please provide contact details for the person responsible for the above?

2. Do you provide a centralised mail fulfilment service?
a. Who are the current suppliers of mail fulfilment systems?
b. Can you provide details of make / model of the equipment and when it was installed?
c. When does the contract expire?
d. If you outsource this function in whole or in part, please indicate who the current supplier/s are and when the contract is due to expire. (This does not include ad-hoc print requests)
e. Can you please tell me how many franking machines the Council has?
f. Can you please identify the financial spend on all these products broken down by (Mailing Systems, Mailing Software, Franking Systems) for the last 3 years (total per year not per device will suffice)?
g. Can you please provide contact details for the person responsible for the above?

3. Can you please confirm your line of business systems for the following business areas and confirm if the printing / mailing is done in house, outsourced or a mixture? Can you identify the approximate spend on these items broken down by license costs, support costs, consultancy costs and external mailing costs?
a. Council Tax
b. NNDR
c. Housing Benefits
d. Elections
e. Social Housing
f. Finance

4. Can you please confirm if you use any document composition / personalisation / transactional software which may include but is not limited to one or more of the following - Paris, Formscape, PlanetPress, XMPie, Gandlake
a. Can you please provide details of the core supplier of these products?
b. Can you please provide details of any external support or consultancy for these products and the name/s of the supplier?
c. Can you please identify the financial spend on these products for the last 3 years broken down by license costs, support costs and consultancy costs?
d. Can you please provide contact details for the person responsible for the above?

5. Can you please confirm if the authority uses an ESP (Email Service Provider) such as Mandrill, Mailgun, SparkPost etc for sending bulk email?
a. Can you please provide contact details for the person responsible for the above?

6. Can you please confirm if the authority uses MailChimp for sending bulk email?
a. Can you please provide contact details for the person responsible for the above?

7. Can you please confirm who provide your IT Services and what (if any) elements are outsourced, who to and when the contract is due to end?
a. Can you please provide contact details for the person responsible for the above?

Yours faithfully,

Glen Charles

Contact, Chorley Borough Council

Thank you for your email.

 

We will deal with your enquiry as quickly as possible. You may find the
information you need on our website.

 

Kind Regards

 

Chorley Council

 

( 01257 515151 | 8 [1]chorley.gov.uk
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You can make service requests online at [3]chorley.gov.uk, and it’s even
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place requiring its staff to use e-mail in an appropriate manner, any
views expressed in this message are those of the individual sender may not
necessarily reflect the views of Chorley Council. Chorley Council may
monitor e-mails sent or received.

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foi, Chorley Borough Council

Dear Glen

REQUEST FOR INFORMATION UNDER THE FREEDOM OF INFORMATION ACT 2000 REGARDING
PRINTING, MAILING, EMAIL AND IT SERVICES

 

OUR REFERENCE: FOI/17/611

Thank you for your request under the Freedom of Information Act 2000. 
Please quote the above reference number in all future correspondence. 

I can confirm that we have received your request for information, and that
it is being dealt with under the terms of the Freedom of Information Act
2000, which requires us to respond to your enquiry within 20 working days
of its receipt.  You should therefore expect to receive a response by 14
December 2017.

Please note that the information provided by Chorley Borough Council is
intended for your personal use.  If it is your intention to re-use the
information for commercial gain, you will need to apply to the Council for
a licence to re-use it, under the Re-Use of Public Sector Information
Regulations 2005.

Information on the regulations can be obtained from the Office of Public
Sector Information and accessed directly on their website:

http://www.opsi.gov.uk

Yours sincerely

 

 

 

 

 

Ally Lloyd
Software Support Engineer
Chorley Council

( 01257 515151 | 8 [1]chorley.gov.uk
Visiting Chorley town centre?  Try our new free park and ride service. 
Click [2]here for further details.

You can make service requests online at [3]chorley.gov.uk, and it’s even
faster if you use '[4]My Account'

 

This e-mail and any attached files are confidential and may also be
legally privileged. They are intended solely for the intended addressee.
If they have come to you in error you must not use, copy or communicate
them to anyone. Please advise the sender and permanently delete the e-mail
and attachments. Please note that while Chorley Council has policies in
place requiring its staff to use e-mail in an appropriate manner, any
views expressed in this message are those of the individual sender may not
necessarily reflect the views of Chorley Council. Chorley Council may
monitor e-mails sent or received.

References

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http://chorley.gov.uk/
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foi, Chorley Borough Council

Dear Glenn        

I am writing in response to your request for information under the terms
of the Freedom of Information Act 2000, Ref No FOI/17/611.

Unfortunately, we do not have all your requested information at this time.

Please find below, the details of your request and the information pulled
together so far in blue.

 

 

Requested:

 

1.                   Do you provide a centralised printing and / or
reprographics service?

No, we outsource bulk print jobs

 

a.      Who are the current suppliers of production digital printing
systems? (this does not include office MFD systems)

UK Mail for external correspondence if no email address exists. Cannon
printers in house.

 

b.      Can you provide details of make / model of the equipment and when
it was installed?

Off-site

 

c.       Can you provide the last 3 years approximate costs for the supply
of digital printing equipment and indicate when the contract is to expire?

No costs as service outsourced

 

d.      If you outsource this function in whole or in part, please
indicate who is the current supplier/s are, annual spend for the last 3
years, and when the contract is due to expire. (This does not include
ad-hoc print requests)

UK Mail costs:

2016/2017           £73,696.01

2015/2016           £48,808.08

2014/2015           £53,435.71

 

e.       Can you please provide contact details for the person responsible
for the above?

Emma Marshall, 01257 515151

 

2.                   Do you provide a centralised mail fulfilment service?

Yes

 

a.      Who are the current suppliers of mail fulfilment systems?

UK Mail, Pioneer Print Solutions

 

b.      Can you provide details of make / model of the equipment and when
it was installed?

Off-site

 

c.       When does the contract expire?

Pioneer Print- one off job. UK Mail

 

d.      If you outsource this function in whole or in part, please
indicate who the current supplier/s are and when the contract is due to
expire. (This does not include ad-hoc print requests)

Pioneer Print- one off job. UK Mail

 

e.       Can you please tell me how many franking machines the Council
has?

1

 

f.        Can you please identify the financial spend on all these
products broken down by (Mailing Systems, Mailing Software, Franking
Systems) for the last 3 years (total per year not per device will
suffice)?

Information to follow

 

g.      Can you please provide contact details for the person responsible
for the above?

Position currently vacant

 

3.                   Can you please confirm your line of business systems
for the following business areas and confirm if the printing / mailing is
done in house, outsourced or a mixture? Can you identify the approximate
spend on these items broken down by license costs, support costs,
consultancy costs and external mailing costs?

a.      Council Tax

Academy, printing in house, mailing UKMail

 

b.      NNDR

Academy, printing in house, mailing UKMail

 

c.       Housing Benefits

Academy, printing in house, mailing UKMail

 

d.      Elections

Information to follow

 

e.       Social Housing

Information to follow

 

f.        Finance

All printing is done in-house for all financial systems, over 97% of all
correspondence is done electronically for all financial systems

 

4.                   Can you please confirm if you use any document
composition / personalisation / transactional software which may include
but is not limited to one or more of the following - Paris, Formscape,
PlanetPress, XMPie, Gandlake

                    Information to follow

 

a.      Can you please provide details of the core supplier of these
products?

Information to follow

 

b.      Can you please provide details of any external support or
consultancy for these products and the name/s of the supplier?

Information to follow

 

c.       Can you please identify the financial spend on these products for
the last 3 years broken down by license costs, support costs and
consultancy costs?

Information to follow

 

d.      Can you please provide contact details for the person responsible
for the above?

Information to follow

 

5.                   Can you please confirm if the authority uses an ESP
(Email Service Provider) such as Mandrill, Mailgun, SparkPost etc for
sending bulk email?  

Attain

 

a.      Can you please provide contact details for the person responsible
for the above?

Andrew Daniels 01257 515151.

 

6.                   Can you please confirm if the authority uses
MailChimp for sending bulk email? 

No

 

a.      Can you please provide contact details for the person responsible
for the above?

Not applicable

 

7.                   Can you please confirm who provide your IT Services
and what (if any) elements are outsourced, who to and when the contract is
due to end? 

Mostly in house, external contract managing Network equipment and VMWare
infrastructure

 

a.      Can you please provide contact details for the person responsible
for the above?

Emma Marshall, [1][email address], 01257 51 51 51

 

 

We will send a further email as soon as possible with the remaining
information.

 

In the meantime, I hope the information provided here is of some interest
to you.

 

If you are unhappy with the outcome, or the way in which Chorley Council
has handled your request, you may wish to make an appeal.  This can be
done in writing to the Information Manager, Chorley Council, Civic
Offices, Union Street, Chorley, PR7 1AL, or by e-mail to:
[2][email address]  clearly stating your reasons for dissatisfaction. 
Please quote the above reference number in all correspondence.

 

If your appeal is either not upheld or you remain dissatisfied with our
decision, you can appeal to the Information Commissioner at:  Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF, or by e-mail to [3][email address].

Please note that the information provided by Chorley Borough Council is
intended for your personal use. If it is your intention to re-use the
information for commercial gain, you will need to apply to the Council for
a licence to re-use it, under the Re-Use of Public Sector Information
Regulations 2005.

Yours sincerely

 

 

 

 

Ally Lloyd
Software Support Engineer
Chorley Council

( 01257 515151 | 8 [4]chorley.gov.uk
Visiting Chorley town centre?  Try our new free park and ride service. 
Click [5]here for further details.

You can make service requests online at [6]chorley.gov.uk, and it’s even
faster if you use '[7]My Account'

 

This e-mail and any attached files are confidential and may also be
legally privileged. They are intended solely for the intended addressee.
If they have come to you in error you must not use, copy or communicate
them to anyone. Please advise the sender and permanently delete the e-mail
and attachments. Please note that while Chorley Council has policies in
place requiring its staff to use e-mail in an appropriate manner, any
views expressed in this message are those of the individual sender may not
necessarily reflect the views of Chorley Council. Chorley Council may
monitor e-mails sent or received.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. mailto:[email address]
mailto:[email address]
4. chorley.gov.uk
http://chorley.gov.uk/
5. here
http://chorley.gov.uk/Pages/AtoZ/Parking...
6. chorley.gov.uk
http://chorley.gov.uk/
7. My Account
https://myaccount.chorley.gov.uk/Login.a...

Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywGlen Charles mewngofnodwch a gadael i bawb wybod.

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