FOI Request - Patient access to internet

Basildon and Thurrock University Hospitals NHS Foundation Trust Nid oedd gan y wybodaeth y gofynnwyd amdani.

Dear FOI Officer,

I am writing to make a Freedom of Information Request for details about the cost and provision of internet access (over wifi) to patients within the Trust's hospitals.

More specifically, please provide the following:

1. The name, or names, of the organisation/s currently used to provide wifi access to patients within the Trust's hospitals. Please state whether these organisations are private companies, charities, government bodies, etc. If private companies, please provide the company number. Please specify which organisations operate in which hospitals and or wards.

2. Please provide a copy of the current pricing plan for patients and visitors wishing
to access wireless internet within the Trust's hospitals? If there is more than one
pricing plan, please supply information on all, making a note of which hospitals and wards they
apply to.

3. Please provide the current pricing plan/s in place for each of the following specific wards:
a) Intensive / critical care - adult, paediatric and neonatal
b) Oncology, both adult and paediatric
c) Emergency department, adult and paediatric
d) Specialist trauma centre

4. For the current financial year 2018/19 so far, up to today's date, 30 September 2018:
a) Please provide a breakdown for each hospital showing the total revenue from the provision of wifi internet access for patients. Please also show how much of this revenue was paid to / retained by the organisation providing the internet access, and how much of this revenue was retained by the Trust. If any set payments are paid to, or received from, the organisation to the Trust, by way of a licensing agreement or similar, please also provide details of that contract.
b) The same for the financial year 2017/18
c) The same for the financial year 2016/17

If you require any further information, please do no hesitate to contact me.

If my request is denied, either in whole or in part, I ask that you make specific reference to exemptions under the Act.

Yours faithfully,

Guy Basnett

FOI, Basildon and Thurrock University Hospitals NHS Foundation Trust

Dear Mr Basnet,

Freedom of Information Act Request Acknowledgment

Thank you for contacting the Freedom of Information Office at Basildon and Thurrock University Hospitals NHS Foundation Trust. We confirm that we have received your correspondence.

Your request below is being considered and you will receive a response within the statutory timescale of 20 working days following the date on which the request was received, as defined by the Act, subject to the information not being covered by an exemption or containing reference to a third party.

For your information, the Act defines a number of exemptions which may prevent release of some or all of the information you have requested. There will be an assessment and if any of the exemption categories apply then the information will not be released. You will be informed if this is the case, including your rights of appeal.

If the information you request contains reference to a third party then they may be consulted prior to a decision being taken on whether or not to release some or all of the information to you. You will be informed if this is the case.

There may be a fee payable for this information. This will be considered and you will be informed if as fee is payable. In this event the fee must be paid before the information is processed and released. The 20 working day time limit for responses is suspended until receipt of payment. You will be informed if this is the case.
If you have made a request for information held by the Trust - we will contact you as soon as possible if we need any further information to enable us to answer your request. If we don't need any further information we will respond to you within the statutory timescale of 20 working days following the date on which the request was received.

If you have any further queries or concerns then please do not hesitate to contact us.

With best regards,

Alan Larn.

Alan Larn | communications officer (Freedom of Information) | communications department
Basildon and Thurrock University Hospitals NHS Foundation Trust | Nethermayne | Essex | SS16 5NL
01268 524900 ext 2992
[Basildon and Thurrock University Hospitals NHS Foundation Trust request email]

dangos adrannau a ddyfynnir

FOI, Basildon and Thurrock University Hospitals NHS Foundation Trust

Dear Mr Basnett,

Thank you for your Freedom of Information request dated 30 September 2018, which has been handled under the Freedom of Information Act 2000 (FOIA).

Your request and our responses are as follows:

Your request:
I am writing to make a Freedom of Information Request for details about the cost and provision of internet access (over wifi) to patients within the Trust's hospitals.

Our response:
Internet access is not provided over wifi to patients in this trust. There are screens over individual beds on the wards, by which patients can access radio, tv, stores of films , etc. and the internet. The internet in wards is only accessible from these fixed screens. There is no wifi provision on the wards. This trust does not own the over-bed devices and receives no money for their use.

As all of your questions concern the provision of internet access to patients by wifi, there is no information that we can provide in response to them.

I hope that the response that the Trust has provided is satisfactory.  However, if you are dissatisfied with the way in which your Freedom of Information request has been dealt with you can request an internal review. Please email [email address] within 40 working days with clarification of what you would like to be reviewed. We will aim to provide a review response within 20 working days.

If you remain dissatisfied, you have the right under section 50 of the Act to apply to the Information Commissioner to seek resolution to the matter. Further details can be found on their website: http://www.informationcommissioners.gov.....

Re-use of Public Sector Information Regulations 2015 – General statement of compliance

The Trust for its part is happy for you to reuse any of the information supplied to you in compliance with the Open Government Licence (OGL) terms:  Please click here for further details http://nationalarchives.gov.uk/documents... .  We do not permit the forwarding or sale of staff/departmental contact details and a specific Re-use of Information Regulations request is required for such purposes.

If relevant, you will need the permission of other information owners.  This can occur when you receive a document which is co-authored or where the ownership lies with another organisation.  Provision under both the Freedom of Information Act 2000 and Environmental Information Regulations 2004 does not entitle you to re-use the information without appropriate permissions.  Use must be in compliance with an Open Government Licence or other agreed terms.

We ask that you take a couple of minutes and complete a short survey in relation to your FOI request. The questions relate to your request and how it was handled and the response received. Click here.

Kind regards,

Alan Larn | communications officer (Freedom of Information) | communications department Basildon and Thurrock University Hospitals NHS Foundation Trust | Nethermayne | Essex | SS16 5NL
01268 524900 ext 2992
[Basildon and Thurrock University Hospitals NHS Foundation Trust request email]

safe  caring  excellent  …together

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