FOI REQUEST – Adult eating disorder waiting times

Wirral University Teaching Hospital NHS Foundation Trust Nid oedd gan y wybodaeth y gofynnwyd amdani.

To whom it may concern,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

In order to assist you with this request, I am outlining my enquiry as specifically as possible. If however this request is too wide or unclear, I would be grateful if you would contact me as I understand that under the Act, you are required to advise and assist requesters.

I am looking for information about waiting times for adult eating disorders treatment.

As such, I would really appreciate answers to the following questions:

1. What is the Trust’s target waiting time for adults who are urgently referred to eating disorder services to start treatment?

2. What is the Trust’s target waiting time for adults who are routinely (i.e. non-urgently) referred to eating disorder services to start treatment?

3. How many adults were urgently referred to the Trust’s eating disorder services in 2018/19?

4. How many adults were routinely (i.e. non-urgently) referred to the Trust’s eating disorder services in 2018/19?

5. What was the average waiting time to start treatment for adults urgently referred to the Trust's eating disorder services in 2018/19?

6. What was the average waiting time to start treatment for adults routinely (i.e. non-urgently) referred to the Trust's eating disorder services in 2018/19?

7. How many adults urgently referred to the Trust’s eating disorder services are currently waiting to start treatment?

8. How many adults routinely (i.e. non-urgently) referred to the Trust’s eating disorder services are currently waiting to start treatment?

I understand that under the Act, I should be entitled to a response within 20 working days. I would be grateful if you would confirm in writing that you have received this request.

I would really appreciate your help with this request – I look forward to hearing from you.

Yours faithfully,

Ramzy Alwakeel

Accesstoinformationoffice (WIRRAL UNIVERSITY TEACHING HOSPITAL NHS FOUNDATION TRUST), Wirral University Teaching Hospital NHS Foundation Trust

Thank you for your email to the Access to Information Team

 
We have received your email and a member of the team will reply as soon as
possible.
 
Our normal working hours are Monday to Friday, 8:30am to 5:00pm
 
However, if your enquiry requires a more immediate response please
telephone either:
 
*   The Access to Information Team on 0151 604 7120; or

*   Main Switchboard on 0151 678 5111 Ext 2606

 

 Thank you again for contacting us.

 

Access to Information Team

Arrowe Park Hospital Site

dangos adrannau a ddyfynnir

Accesstoinformationoffice (WIRRAL UNIVERSITY TEACHING HOSPITAL NHS FOUNDATION TRUST), Wirral University Teaching Hospital NHS Foundation Trust

2 Atodiad

Our Ref:           LMS/LG/JT/Access.65139-01-20 

 

 

Dear Ramzy,

 

We acknowledge receipt of your request for information received in this
office on 20^th January 2020.

 

Please note, as the Freedom of Information Act requires us to produce your
requested information within 20 working days, any information we hold
should be sent out by 17^th February 2020.

 

In accordance with the Act no charge is applicable unless the costs
involved exceed £450.00.  You will be advised if a charge is appropriate
before the information is sent to you.

 

Please be aware that it is important that you advise us at the time of
each new application if you wish to re-use the information we provide for
commercial purposes.  When you receive our completed response and are
satisfied with the information provided we would be grateful if you could
email us to officially request re-use and for what purpose.  

 

Yours sincerely

 

Jan Taylor

[1]cid:image017.jpg@01D0AE7F.A5C25380

Freedom of Information Support Officer

 

Sent by Jan Taylor (Mrs) on behalf of Lin Snow

Head of Information Governance & Records Management

Data Protection Officer and Copyright Lead

With responsibility for Data Quality, Clinical Coding & Information
Security

Information Governance Department

 

Direct dial: 0151 604 7120

Internal extension: 8477

Email [2][Wirral University Teaching Hospital NHS Foundation Trust request email]

Normal Office Hours: Monday to Friday 8.30am to 5pm

 

[3]cid:[email address]

 

P Consider the Environment/Save Paper - Do you really need to print this
e-mail?

 

The information contained in this e-mail may be subject to public
disclosure under the Freedom of Information Act 2000. Unless the
information is legally exempt from disclosure, the confidentiality of this
e-mail and your reply cannot be guaranteed. Any views or opinions
presented are solely those of the author and do not necessarily represent
those of Wirral University Teaching Hospital. If you are not the intended
recipient, be advised that you have received this e-mail in error and that
any use, dissemination, forwarding, printing or copying of this email is
strictly prohibited. If you have received this e-mail in error please
notify the sender.

dangos adrannau a ddyfynnir

Accesstoinformationoffice (WIRRAL UNIVERSITY TEACHING HOSPITAL NHS FOUNDATION TRUST), Wirral University Teaching Hospital NHS Foundation Trust

2 Atodiad

Our Ref:           LMS/LG/JT/Access.65139-01-20 

 

 

Dear Mr Alwakeel

 

We do apologise profusely for the continued delay in responding to your
request for information.

 

We are just waiting for final Trust authorisation before sending you our
final response therefore, we would respectfully like to request a little
more time for this to come through.

 

Hopefully a full and final response should be with you shortly

 

 

Yours sincerely

 

Jan Taylor

[1]cid:image017.jpg@01D0AE7F.A5C25380

Freedom of Information Support Officer

 

Sent by Jan Taylor (Mrs) on behalf of Lin Snow

Head of Information Governance & Records Management

Data Protection Officer and Copyright Lead

With responsibility for Data Quality, Clinical Coding & Information
Security

Information Governance Department

 

Direct dial: 0151 604 7120

Internal extension: 8477

Email [2][Wirral University Teaching Hospital NHS Foundation Trust request email]

Normal Office Hours: Monday to Friday 8.30am to 5pm

 

[3][IMG]

 

P Consider the Environment/Save Paper - Do you really need to print this
e-mail?

 

The information contained in this e-mail may be subject to public
disclosure under the Freedom of Information Act 2000. Unless the
information is legally exempt from disclosure, the confidentiality of this
e-mail and your reply cannot be guaranteed. Any views or opinions
presented are solely those of the author and do not necessarily represent
those of Wirral University Teaching Hospital. If you are not the intended
recipient, be advised that you have received this e-mail in error and that
any use, dissemination, forwarding, printing or copying of this email is
strictly prohibited. If you have received this e-mail in error please
notify the sender.

 

 

dangos adrannau a ddyfynnir

Accesstoinformationoffice (WIRRAL UNIVERSITY TEACHING HOSPITAL NHS FOUNDATION TRUST), Wirral University Teaching Hospital NHS Foundation Trust

2 Atodiad

Our Ref:           LMS/LG/JT/Access.65139-01-20 

 

 

Dear Mr Alwakeel

                                                  

 

Please find attached our response to your recent request for information
in accordance with the Freedom of Information Act.

 

We also would like to offer our sincere apologies again for the delay you
have experienced in receiving this information.

 

 

Yours sincerely

 

Jan Taylor

 

Sent by Jan Taylor (Mrs) on behalf of Lin Snow

Head of Information Governance & Records Management

Data Protection Officer and Copyright Lead

With responsibility for Data Quality, Clinical Coding & Information
Security

Information Governance Department

 

Direct dial: 0151 604 7120

Internal extension: 8477

Email [1][Wirral University Teaching Hospital NHS Foundation Trust request email]

Normal Office Hours: Monday to Friday 8.30am to 5pm

 

[2]cid:[email address]

 

P Consider the Environment/Save Paper - Do you really need to print this
e-mail?

 

The information contained in this e-mail may be subject to public
disclosure under the Freedom of Information Act 2000. Unless the
information is legally exempt from disclosure, the confidentiality of this
e-mail and your reply cannot be guaranteed. Any views or opinions
presented are solely those of the author and do not necessarily represent
those of Wirral University Teaching Hospital. If you are not the intended
recipient, be advised that you have received this e-mail in error and that
any use, dissemination, forwarding, printing or copying of this email is
strictly prohibited. If you have received this e-mail in error please
notify the sender.

 

 

dangos adrannau a ddyfynnir