Dear Applicant
This is to acknowledge receipt of your recent request for information from
the University under the Freedom of Information (Scotland) Act 2002, it is
being dealt with and you will hear from us shortly.
 
Please note that all subsequent correspondence with the University should
be emailed to [1][RGU request email] as this mailbox is monitored in my absence.
 
Kind regards
Kim Watson
Administrator (Mon-Fri 9-12noon) | Strategy, Planning & Policy | Robert
Gordon University | SB39| Garthdee House Annex | Garthdee Road | Aberdeen
| AB10 7QB
 
T:01224 262000 | E: [2][email address]
 
 
 
 
 
 
 
 
  ________________________________  
Robert Gordon University has been awarded a TEF Gold award for the quality
of its undergraduate teaching and learning, placing it in the top 20% of
Universities in the UK

Robert Gordon University, a Scottish charity registered under charity
number SC 013781.

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References

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1. mailto:[RGU request email]
2. mailto:[email address]

Dear Poppy

F (26/07) 030719-4 Bereavement Services

Please find in Blue below the University's response to your recent request
for information under the Freedom of Information (Scotland) Act 2002.

Information Requested:

·         Do you offer special provisions for counselling services for
students specific to bereavement? Y/N   No

·         Do you offer any support or counselling services for students?
Yes

·         Do you have an institution wide policy/guidance regarding caring
for students following a bereavement? Y/N

No-

·         Do your policies or practices exclusively relate to support for
students who have lost parents or does your support factor in other forms
of bereavement, such as losing a sibling?

No

·         Can you tell me what special provision you have for offering
extensions and academic breaks in study after a bereavement? The
University has a [1]Fit to Sit Policy and students who have had a
bereavement may request either an extension to a coursework submission
date or a deferral of an assessment. In addition, a student who requires a
period of absence from their studies may apply for a [2]Temporary
Suspension of Studies (normally no longer than one year).

·         How much money did you allocate to counselling and support
services for bereavement per year (Jan 2016-Jan 2019)?

There is no budget specific to bereavement. Costs incurred would be
covered by the counselling and wellbeing budget and not recorded as
separate items. Therefore, under section 17 of the Freedom of Information
(Scotland) Act 2002, I give notice that this is information is not held.

I trust that this provides the information you require, however, if you
are dissatisfied with the University’s handling of your request for
information under the Act, you have 40 days from the date of our response
to request a formal review of our decision.  However, you are encouraged
to contact me in the first instance, to determine if I can resolve your
concerns informally as this may lead to a quicker resolution of your
complaint than a formal appeal. 

If you remain dissatisfied after contacting me, you may ask for an
Internal review of the University’s handling of your request. All
complaints regarding requests for information will be handled in
accordance with this procedure, and should be put in writing and sent to
the address below.

The request should:

(a) detail your request for a review of our decision to be undertaken;

(b) describe the nature of your original request; and

(c) explain the reasons why you are dissatisfied with our response. 

Email [3][RGU request email].

If you remain dissatisfied with how your request for information has been
dealt with, you also have the right to apply to the Scottish Information
Commissioner for a decision as to whether we have handled your request
properly. 

Information relating to your right to seek review is available from the
Scottish Information Commissioner's web page at:

[4]http://www.itspublicknowledge.info/faqs.... or by contacting the
Scottish Information Commissioner's Office at the following address:

Scottish Information Commissioner, 

Kinburn Castle, 

Doubledykes Road, St Andrews, 

Fife KY16 9DS 

Telephone: 01334 464610 

Fax: 01334 464611 

E-mail: [5][email address]

Website: [6]www.itspublicknowledge.info

This concludes the University’s response to your enquiry.

Yours sincerely

Ian Croft

Information Governance Officer

Robert Gordon University

Garthdee House Annexe

Garthdee Road

Aberdeen

AB10 7QB

[7][email address]

[8]cid:image007.jpg@01D2EB55.2B06F730

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