Dear Glyndŵr University,

I am e-mailing to make a request under the Freedom of Information Act 2000.

If you have any questions or need clarification to complete my request, I would be grateful if you could contact me prior to the deadline of 20 working days from receiving my request.

I’m looking for information regarding the bereavement services which are available in your university or college. Please could you answer the following:

+Do you offer special provisions for counselling services for students specific to bereavement? Y/N
+Do you offer any support or counselling services for students? Y/N
+Do you have an institution wide policy/guidance regarding caring for students following a bereavement? Y/N
+Do your policies or practices exclusively relate to support for students who have lost parents or does your support factor in other forms of bereavement, such as losing a sibling?
+Can you tell me what special provision you have for offering extensions and academic breaks in study after a bereavement?
+How much money did you allocate to counselling and support services for bereavement per year (Jan 2016-Jan 2019)?
+If you feel you would like to offer an opinion, would you say your institution feels you are offered enough from the Government in order to support students who have experienced bereavement while studying?

I understand that under the Act, I should be entitled to a response within 20 working days. I would be grateful if you could confirm via e-mail that you have received this request.

Regards,
Georgia Coan + Poppy Damon
07949 434 136

Yours faithfully,

Poppy Damon

Freedom of Information, Glyndŵr University

Ref: 121_damon_bereavement services

Dear Ms Damon
I acknowledge your request for information received on 3 July 2019.
Your request is being considered and you will receive the information requested within the statutory timescale of 20 working days as defined by the Freedom of Information Act 2000, subject to the information not being exempt or containing a reference to a third party.
For your information, the Act defines a number of exemptions which may prevent release of the information you have requested. There will be an assessment and if any of the exemption categories apply then the information will not be released. You will be informed if this is the case, including your rights of appeal.
If the information you request contains reference to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you. You will be informed if this is the case.
There may be a fee payable for this information. This will be considered and you will be informed if a fee is payable. In this event the fee must be paid before the information is processed and released. The 20 working day time limit for responses is suspended until receipt of the payment.
If you have any queries or concerns then please contact the Freedom of Information Officer, Glyndwr University, Plas Coch, Mold Road, WREXHAM LL11 2AW or e-mail [Glyndwr University request email] or by phone 01978 290666.
Further information is also available from the Information Commissioner at:
Information Commissioner’s Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF
www.ico.org.uk

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Freedom of Information, Glyndŵr University

1 Atodiad

Dear Ms Damon
Please find attached the University's response to your Freedom of Information request of the 3 July 2019.
Freedom of Information

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