Dear Ms Scott
Acknowledgement of Information Request
I am writing to acknowledge receipt of your email of 11 January 2019,
received by us on 11 January 2109, in which you make a Freedom Of
Information Request in the following terms:

1.
A current fleet (including allocations where applicable) list for East
Coast Buses, Edinburgh Bus Tours, Lothian Buses, Lothian Coaches, Lothian
Country Buses. This should also show the details for the forthcoming/in
delivery batch of triaxle buses.
2.
A list showing which service is done by which depot (where more than one
exists) for each of the above, as well as the number of vehicles required
for each service, and the type formally allocated to each service.
3.
Do you have a copy of the final edition (PDF or scanned copy fine) of the
final edition of 10 Questions About Buses, a publication done many years
ago (the 10 is from memory and might not be an exact number).
4.
In relation to the previous request where Working Timetable was
refused,  I understand there may be concerns. Could I please have a full
journey-by-journey timetable for Services 22/N22 and 26/N26/X26 please
(one showing the exact times of each bus, as opposed to “every x minutes”?
5.
In relation to a change of policy regarding bus enthusiasts not being
allowed to take photos inside buses at terminal points through GDPR, it
would be appreciated if you could supply any background
papers/emails/memos regarding this decision, as well an explanation as to
why the GDPR / new policy is only being implemented at terminal points
i.e. does the company not like criticism, has someone been overly critical
etc.? This should ideally answer the point – why is GDPR being used to
justify this but at terminal only – what is the difference whether the bus
is in motion? I get the point about bus drivers seat (after someone drove
off a bus unauthorised several times elsewhere) and I can understand why
changing the display at terminal points might well conflict with Real Time
Passenger Information, (and speaking as a person who did policies and
researched GDPR at Here To There Publishing Ltd), I genuinely do not
understand the difference whether the bus is stationary or not?

Lothian Buses is a public authority for the purposes of the Freedom
ofInformation (Scotland) Act 2002 (FOISA) and must respond to your request
within 20 working days. 
Sincerely,

Clare Bridson

Clare Bridson

Social Media Manager

Part of the Lothian family

T: 0131 475 0133 | M: 07740 216 289 | 55 Annandale Street, Edinburgh, EH7
4AZ

[1]www.lothianbuses.co.uk

Did you know… we can help you on our social channels 7 days a week

[2][IMG]  [3][IMG]  [4][IMG]

From: Suzy Scott <[5][FOI #545757 email]>
Date: Friday, 18 January 2019 at 13:05
To: Clare Bridson <[6][email address]>
Subject: Freedom of Information request - Fleetlist, Vehicle Workings,
GDPR Photography Questions
Hello there,
Under the Freedom of Information (Scotland) Act 2002 I hereby request the
following;
1. A current fleet (including allocations where applicable) list for East
Coast Buses, Edinburgh Bus Tours, Lothian Buses, Lothian Coaches, Lothian
Country Buses. This should also show the details for the forthcoming/in
delivery batch of triaxle buses.
2. A list showing which service is done by which depot (where more than
one exists) for each of the above, as well as the number of vehicles
required for each service, and the type formally allocated to each
service.
3. Do you have a copy of the final edition (PDF or scanned copy fine) of
the final edition of 10 Questions About Buses, a publication done many
years ago (the 10 is from memory and might not be an exact number).
4. In relation to the previous request where Working Timetable was
refused,  I understand there may be concerns. Could I please have a full
journey-by-journey timetable for Services 22/N22 and 26/N26/X26 please
(one showing the exact times of each bus, as opposed to “every x minutes”?
5. In relation to a change of policy regarding bus enthusiasts not being
allowed to take photos inside buses at terminal points through GDPR, it
would be appreciated if you could supply any background
papers/emails/memos regarding this decision, as well an explanation as to
why the GDPR / new policy is only being implemented at terminal points
i.e. does the company not like criticism, has someone been overly critical
etc.? This should ideally answer the point – why is GDPR being used to
justify this but at terminal only – what is the difference whether the bus
is in motion? I get the point about bus drivers seat (after someone drove
off a bus unauthorised several times elsewhere) and I can understand why
changing the display at terminal points might well conflict with Real Time
Passenger Information, (and speaking as a person who did policies and
researched GDPR at Here To There Publishing Ltd), I genuinely do not
understand the difference whether the bus is stationary or not?
Yours faithfully,
Suzy Scott
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[7][FOI #545757 email]
Is [8][Lothian Buses request email] the wrong address for Freedom of
Information requests to Lothian Buses Limited? If so, please contact us
using this form:
[9]https://www.whatdotheyknow.com/change_re...
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[10]https://www.whatdotheyknow.com/help/offi...
For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[11]https://www.whatdotheyknow.com/help/ico-...
Please note that in some cases publication of requests and responses will
be delayed.
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

dangos adrannau a ddyfynnir

Dear Ms Scott

Please find attached our formal response to your recent Freedom of Information enquiry.

Regards
Clare Bridson
Lothian Buses

T: 0131 475 0133 | M: 07740 216 289 | 55 Annandale Street, Edinburgh, EH7 4AZ
www.lothianbuses.co.uk

dangos adrannau a ddyfynnir

Dear Ms Scott
Acknowledgement of Review of Information Request
I am writing to acknowledge receipt of your email of 27 February 2019,
received by us on 27 February 2019, in which you make a request for
a review of a Freedom Of Information in the following terms:

I wish to appeal / request an internal review of the information you
supplied. You state “There is no recorded information that answers your
questions”. However, this must be inaccurate as a copy of the Staff Notice
is already in the public domain. Your reply made mention of ensuring buses
leave on time – this message is new, as it wasn’t in the initial staff
notice. As this has been widely ridiculed by enthusiast and local press
alike, I look for more information – emails discussions, minutes etc.  –
there must be something?

Lothian Buses is a public authority for the purposes of the Freedom
ofInformation (Scotland) Act 2002 (FOISA) and must respond to your request
within 20 working days. 
Sincerely,

Clare Bridson

Part of the Lothian family

T: 0131 475 0133 | M: 07740 216 289 | 55 Annandale Street, Edinburgh, EH7
4AZ

[1]www.lothianbuses.co.uk

Did you know… we can help you on our social channels 7 days a week

[2][IMG]  [3][IMG]  [4][IMG]

From: Suzy Scott <[5][FOI #545757 email]>
Date: Wednesday, 27 February 2019 at 16:44
To: Clare Bridson <[6][email address]>
Subject: Internal review of Freedom of Information request - Fleetlist,
Vehicle Workings, GDPR Photography Questions
Dear Lothian Buses Limited,
Please pass this on to the person who conducts Freedom of Information
reviews.
I am writing to request an internal review of Lothian Buses Limited's
handling of my FOI request 'Fleetlist, Vehicle Workings, GDPR Photography
Questions'.
==========================
Dear Clare,
Thank you for your email of 15th February 2019 – apologies for the delay
in coming back to you.
Re 1-4 – information received in full, those parts of the request are now
complete.
Re 5 – I wish to appeal / request an internal review of the information
you supplied. You state “There is no recorded information that answers
your questions”. However, this must be inaccurate as a copy of the Staff
Notice is already in the public domain. Your reply made mention of
ensuring buses leave on time – this message is new, as it wasn’t in the
initial staff notice. As this has been widely ridiculed by enthusiast and
local press alike, I look for more information – emails discussions,
minutes etc.  – there must be something?
Thank you
Suzy xxx
==========================
A full history of my FOI request and all correspondence is available on
the Internet at this address:
[7]https://www.whatdotheyknow.com/request/f...
Yours faithfully,
Suzy Scott
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[8][FOI #545757 email]
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[9]https://www.whatdotheyknow.com/help/offi...
For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[10]https://www.whatdotheyknow.com/help/ico-...
Please note that in some cases publication of requests and responses will
be delayed.
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

dangos adrannau a ddyfynnir

Dear Ms Scott
Please find attached our formal response to your recent review of Freedom
of Information enquiry.
Regards

Part of the Lothian family

T: 0131 475 0133 | M: 07740 216 289 | 55 Annandale Street, Edinburgh, EH7
4AZ

[1]www.lothianbuses.co.uk

Did you know… we can help you on our social channels 7 days a week

[2][IMG]  [3][IMG]  [4][IMG]

From: Suzy Scott <[5][FOI #545757 email]>
Date: Wednesday, 27 February 2019 at 16:44
To: Clare Bridson <[6][email address]>
Subject: Internal review of Freedom of Information request - Fleetlist,
Vehicle Workings, GDPR Photography Questions
Dear Lothian Buses Limited,
Please pass this on to the person who conducts Freedom of Information
reviews.
I am writing to request an internal review of Lothian Buses Limited's
handling of my FOI request 'Fleetlist, Vehicle Workings, GDPR Photography
Questions'.
==========================
Dear Clare,
Thank you for your email of 15th February 2019 – apologies for the delay
in coming back to you.
Re 1-4 – information received in full, those parts of the request are now
complete.
Re 5 – I wish to appeal / request an internal review of the information
you supplied. You state “There is no recorded information that answers
your questions”. However, this must be inaccurate as a copy of the Staff
Notice is already in the public domain. Your reply made mention of
ensuring buses leave on time – this message is new, as it wasn’t in the
initial staff notice. As this has been widely ridiculed by enthusiast and
local press alike, I look for more information – emails discussions,
minutes etc.  – there must be something?
Thank you
Suzy xxx
==========================
A full history of my FOI request and all correspondence is available on
the Internet at this address:
[7]https://www.whatdotheyknow.com/request/f...
Yours faithfully,
Suzy Scott
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[8][FOI #545757 email]
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[9]https://www.whatdotheyknow.com/help/offi...
For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[10]https://www.whatdotheyknow.com/help/ico-...
Please note that in some cases publication of requests and responses will
be delayed.
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

dangos adrannau a ddyfynnir