Dear Department for International Development,
Whats the future plan of FCPD in achieving VFM as they financed biggest ERP implementation of ARIES?
They have developed support team but 2000 users are still not satisfied with Aries performance?
Is the spend(approx 40 Million) more than the value gained from Aries?
How are users based in africa and asia are affected by that?
How many support team members you have and do they cater the needs for dfid where they operate?
what are the training plans for FCPD in future after Aries implementation and how they will gonna take it in future as i understand from FOI that hell lot of money was spend on Aries training?
Dear Mr Jayant
Thank you for your request for information, which we received on Friday
19 August. We are handling it under the terms of the Freedom of
Information Act 2000 and will respond to you as soon as possible and
within 20 working days of receipt. In the meantime, if you have any
queries please contact me quoting reference F2011-299.
DFID Openness Unit
Dear Mr Jayant
Please find attached DFID's response to your Freedom of Information
request of 19 August 2011 on the subject of our ARIES system. I have also
attached a copy of out response to your previous request (F2011-267) for
ease of reference.
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